In today’s dynamic and fast-paced environment, organizations are faced with problems that are often ambiguous, ill-defined, and multi-faceted. Common techniques, such as brainstorming, The Five Whys, and SWOT analysis are not enough to get to the root cause, identify opportunities, and begin to deliver business value in an environment filled with Volatility, Uncertainty, Complexity, and Ambiguity (VUCA).

More and more, organizations are leveraging collaborative methods to foster business agility and create innovative solutions. Design thinking offers a unique and conceptual approach to enable innovation. It compels us to examine our preconceived beliefs about our most complex problems and collaborate with a diverse network of people to solve them. This session provides insight into this creative process and how it is used to generate ideas by asking the right questions.


Outline/Structure of the Keynote

  • Creative Problem Solving Process
  • Problem-Solving Style Assessment
  • Intro to Design Thinking Process
  • Modes of Thinking
  • Integrating Design Thinking, Lean, and Agile Methodologies

Learning Outcome

At the end of this session, attendees will recognize how design thinking is used to creatively define problems and opportunities, identify their preferred thinking style, and examine how ideas are generated by asking the right questions.

Target Audience

This course is designed for anyone who wishes to enhance their creative thinking and problem solving skills to increase innovation and modernization in their organization.

Prerequisites for Attendees

There are no prerequisites for this session.

schedule Submitted 3 years ago