Leaders Go First: Changing Organisational Culture by Tackling the Frozen Middle
Culture, management problems and experience are amongst the most common reasons why agile initiatives fail. So how do you get managers to lead a change where they fear the erosion of their legitimate positions of power and control?
Come and hear a practical application of cultural and behavioural change frameworks to middle managers in a large, hierarchical organisation attempting to take its first real steps toward business agility. We'll define culture, examine psychological safety from a leader's perspective, the tools and practices that helped thaw inaction, and those used to reinforce agile behaviours and its mindset.
Outline/Structure of the Keynote
- Psychological safety and leadership
- Tools to help understand and describe the culture you're working with
- The role of behavioural change in understanding reinforcing agile behaviours
- Putting the frameworks together in action - what it takes to make leaders go first
Learning Outcome
How to use a variety of tools to help with agile adoption and create a sustainable agile behaviours and mindsets, including:
- Recognising problems with psychological safety in managers and teams
- How to use Hofstede's Cultural Dimensions in conjunction with Laloux's Cultural Model
- Using the Transtheoretical Model of Behavioural Change to promote new agile behaviours
Target Audience
Executives about to embark on an agile journey. Managers and leaders of business change. Agile coaches and Scrum Masters working with managers.
Prerequisites for Attendees
Some knowledge of business and behavioural change would be of advantage, but not a pre-requisitive.
Links
Matthew's past presentation history includes the following national and international conferences:
2017
- Psychological safety: Using patterns from child psychology to help strengthen teams. Agile 2017, Orlando.
- Scaling Agile in Government. Lean Agile Systems Thinking, Canberra Australia.
- Scrum: De-clutter. Optimise. First Conference. Melbourne, Australia
2016
- Dealing with Dysfunction. Agile 2017 Atlanta.
- Dealing with Dysfunction, Agile NZ Wellington
2015
- Star Wars and Story Mapping. Global Scrum Gathering, Beijing China.
- Lean UX vs. Scaled Agile: Dynamic duo or arch nemesis? Lean, Agile, Systems Thinking, Melbourne Australia
2014
- Star Wars and Story Mapping. Regional Scrum Gathering, Sydney Australia
- Helping to change organisational culture. Agile 2014, Orlando.
- Changing organisational culture. Agile 2014, Lean, Agile, Systems Thinking, Melbourne Australia
- Usability in Scrum Environments. Agile 2013, Nashville.
- Lean, Agile PMO. Australian Computer Society Conference, Canberra.
- Product Camp Sydney Australia – Beyond the New New Product Development Game.
- Web Directions, Canberra Australia – Getting started with Kanban.
2012
- Dr Jekyll & Mr Scrum. Lean, Agile, Systems Thinking. Melbourne. Australia
- The Trouble with Time Machine. Agile Australia, Melbourne. Australia
- Agile + UX. WebDU, Sydney. . Australia
- Digital strategy for government. ACS Conference, Canberra. . Australia
2011
- Beyond UX. Creative Camp. Wellington, NZ.
2010
- Beyond information: IA and Enterprise User Interaction Strategy. Oz-IA Sydney. Australia
- Social Psychology for Information Architecture. Oz-IA, Sydney. Australia
- Agile Requirements. Successful Agile Projects. BA World Symposium, Melbourne. Australia
- The Hotness of Agile. WebDu, Mar., Bondi Australia.
2009
- The Evolution of the Agile IA. Opening Keynote, Oz-IA, Sydney. Australia
- Agile in Action. Keynote, Business Analyst World Symposium, Sydney, Melbourne, Canberra.
- The use of linguistic semantics in content analysis. International Society for Knowledge Organisation (ISKO), London, England.
- Moving to the Web 2.0 World: Building relationships, business and trust in the virtual world. RIRDC Conference, Canberra Australia.
schedule Submitted 3 years ago
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keyboard_arrow_downMatthew Hodgson - Psychological Safety: Patterns from child psychology to build and strengthen safety in teams
Matthew HodgsonCIO. Partner, Enterprise Agility and Digital TransformationZen Ex Machinaschedule 3 years ago
20 Mins
Keynote
Executive
Are you a safe pair of hands? How do you know?? People need to feel secure to explore on their own terms, learn, make mistakes and grow, and so do agile teams. But when the security to learn and fail-fast vanishes, when teams fear failure and punishment, a risk-averse culture can grow -- a culture that can destroy agile initiatives and kills continuous improvement behaviours.
Come and learn about the Circle of Security framework – a psychological research-based approach to creating psychological safety – and an example of its use to deal with agile team dysfunction, strengthen trust and help build a learning culture in teams. -
