For decades, most technology businesses have considered standardized processes to be a key ingredient to their success. Other enterprises made a different assumption: that cultivating their staff and growing teams, who would own their processes, was a better enabler of success. Agile, which has been in substantial use for the last 15 years, is an example of such a mind-set. Truly valuing individuals and interactions over processes and tools is challenging, yet many organizations have made it work. Along the way, they’ve discovered necessary conditions for sustaining people-first environments, as well as a host of surprising benefits that carry over to all forms of knowledge work. In this talk, author and veteran coach Gil Broza will share the top 10 lessons of putting people before process, learned from real-world Agile implementations.