As more organisations are introducing agile practices, the pressure is on change and project leaders and practitioners to deliver solutions faster, and apply more iterative approaches. This is taking place in an environment of complexity and relentless, continuous change.

At the same time, the pressure is on all businesses to be not only nimble and responsive to what the customer wants, but to also be sufficiently innovative to create a positive employee experience and carefully consider the people who are impacted.

We can look to other human-centred disciplines to help us put our people back to the heart of how we deliver change.

Human Centred Design (also known as Design Thinking) enables us to take a deeper user-centred approach to developing products and services for our customers and employees.

Find out how to integrate the principles of Human Centred Design into your change plans and interventions, for optimal co-creation and more meaningful engagement.

 
 

Outline/Structure of the Talk

Why we need the lens of Human Centred Design (HCD): Change is changing - future of work (5 mins)

Old Power/New Power - the employee experience and expectations (5 mins)

Alignment with agile practices (3 mins)

Defining Design Thinking/HCD and the five steps - it’s a mindset and a practice (15 mins)

A typical Design Sprint - personas, empathy maps, etc (10 mins)

Where to find more info, wrapping up, including questions (3-7 mins)

Learning Outcome

Overall to find out more about how to integrate the principles of Design Thinking/HCD into the way we lead and manage change to improve the end user experience and to promote co-creation.

Participants will understand

- How HCD is aligned to agile practices and mindset

- Its application as a method/framework for deep engagement to enhance the employee experience

- The five steps in Design Thinking (d.school Stanford framework)

- What happens in a design sprint - tools and tips (with examples)

Target Audience

Anyone interested in finding out more about integrating principles of DT/HCD in their work and to deliver projects and change.

Prerequisites for Attendees

Bring a beginner's mindset

Slides


Video


schedule Submitted 5 years ago

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    Michele Playfair
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    45 Mins
    Interactive
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    Ruma Dak - Agile Dojo at MYOB: 6 weeks of Accelerated Learning

    Ruma Dak
    Ruma Dak
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    IAG
    schedule 5 years ago
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    Talk
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  • Leoren Tanyag
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    Leoren Tanyag
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    Colin Panisset - System Mapping: Discover, Communicate and Explore the Real Complexity of Your Systems

    45 Mins
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    Jochy Reyes - IDEO Mashup method: Creative ideation process & the Medici Effect

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    Jochy Reyes
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    Liam Brobst - Improv games to prime divergent and convergent mindsets

    60 Mins
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    This is a participatory session with a pinch of theory and whole lot of game playing.

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    Katrina Kolt - 10 Agile culture hacks that won’t get you fired!

    Katrina Kolt
    Katrina Kolt
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    45 Mins
    Interactive
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    Suzanne Nottage - GO WITH THE FLOW: your Scrum teams are interrupted 2,000 times per sprint. Let's talk about flow

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    Alexandra Stokes - The Future of Work - HR disrupted

    Alexandra Stokes
    Alexandra Stokes
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    Aurelien Beraud
    Aurelien Beraud
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    schedule 4 years ago
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    45 Mins
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    Jatin Bhasin - Go Lean or Go Bust: Be Ruthless to Survive

    Jatin Bhasin
    Jatin Bhasin
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    REA
    schedule 5 years ago
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  • Viktoria Komornik
    Viktoria Komornik
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    AGL
    schedule 5 years ago
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    Jon Gedge / Jasmine Hessel - Accessing Relationship Systems Intelligence with Constellations

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    Aurelien Beraud - Born to Learn

    Aurelien Beraud
    Aurelien Beraud
    Agile Coach
    MYOB
    schedule 5 years ago
    Sold Out!
    45 Mins
    Talk
    Beginner

    We naturally crave learning. It is an innate ability that has allowed us to survive, evolve and thrive. Science has also shown us that our brain is quite flexible and can allow us to continue to learn at any point in our lives. Moreover, the Agile community keeps spreading the mindset of continuous improvement and continuous learning. It should therefore be logical to see most organisations using this to their competitive advantage.

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    To explore these questions, I want to look at what scientific research tells us about learning but also explore the concept of having a fixed / growth mindset and help you reflect on how you can use these concepts to create the learning organisations of tomorrow.

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    90 Mins
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  • Julia Harper
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    Julia Harper - Releasing Your Inner Greatness - You, The System

    90 Mins
    Interactive
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  • Dr Amy  Silver
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    Dr Amy Silver - The Safe Space: For Remarkable Collaboration

    Dr Amy  Silver
    Dr Amy Silver
    Dr Amy Silver
    amy
    schedule 5 years ago
    Sold Out!
    30 Mins
    Talk
    Advanced

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    Proposed

  • Michele Playfair
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    Michele Playfair - The Conundrum of Job Titles

    Michele Playfair
    Michele Playfair
    Executive Director
    YOW!
    schedule 5 years ago
    Sold Out!
    30 Mins
    Interactive
    Intermediate

    Research into employee engagement asserts that what we want is "autonomy, mastery and purpose" not necessarily a corner office, a ping pong table, or a fancy job title.

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