In 2014 the Treasurer in the UK announced major new projects for the road network but with unprecedented time scales to achieve them. One Director, said "We were trying to face up to change and deal with it but it was a bit nebulous. I didn't want to work from to down theories and models of organisational change, because making them real is so difficult."

In this case study, you will learn how to use practical approaches as an alternative to traditional change models. I combined lessons from complexity science that Ed Olson and Glenda Oeyang developed into a simple model of organisational change (2001) and combined it with the future focus and power of Solution Focus. I will take you through how I worked with them, how I made it easy to use agility principles through Olson and Oeyang's model and how I used Solution Focused questions to create a practical future that they could put into place. Agility can give you a framework for constant change, Solutions Focus gives you the content to put that future in place..

The result was a 200% increase in the number of schemes prepared with only a 15% increase in staff plus a 20% increase in staff engagement scores when the rest of the organisation was flat.

 
 

Outline/Structure of the Case Study

A presentation that is happily interrupted with discussion.

Learning Outcome

You will go away with a simple 3 step model to work with that enables agility to emerge. You will have ideas of how to use solutions focused questions to bring the constantly changing content to life, that an agile organisation fosters.

Target Audience

Anyone interested in learning how solutions focus and self-organising systems, focussing on change at the micro level of relationships, interactions and simple rules can be used for an agile organisation to emerge without disrupting the day job.

Prerequisites for Attendees

Just come along

schedule Submitted 5 years ago

  • Liam Brobst
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    Liam Brobst - Improv games to prime divergent and convergent mindsets

    60 Mins
    Interactive
    Beginner

    Design Council's 'Double Diamond' model requires teams to shift between divergent thinking and convergent thinking with regular cadence. But what does that actually feel like and how do we do it?

    In this session we'll play some Improv games together that prime divergent thinking (creating options), convergent thinking (making decisions) and the pivot point between the two.

    This is a participatory session with a pinch of theory and whole lot of game playing.

  • Daniel Ploeg
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    Daniel Ploeg - Scrum and Kanban - making the most of both with Scrumban

    Daniel Ploeg
    Daniel Ploeg
    Kanban Coach
    Evogility
    schedule 5 years ago
    Sold Out!
    45 Mins
    Talk
    Beginner

    This is essentially the same session that I did at the recent Scrum meetup. The presentation material is here:

    https://www.slideshare.net/DanielPloeg/scrum-and-kanban-92219317

    I will need to go through the material a little more rapidly for the timebox and perhaps restrict questions.

  • Daniel Prager
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    Daniel Prager / Jemma Ritchie - Levelling up management: Beyond carrots, sticks, and kumbaya

    90 Mins
    Workshop
    Intermediate

    Management and managers have not gone away with the advent of Agile.

    Old-fashioned carrot and stick management may have worked wonders back in the early days of industrialisation, but is woefully inadequate for undertaking complex knowledge work in an uncertain and volatile world.

    At the other extreme, dropping all structure in favour of radical self-management — mocked as "everyone gathering around a campfire singing kumbaya" — doesn't instantly lead to effective coördination, let alone organisational success.

    In this workshop we explore the state of the art of management with a mix of design thinking and facilitated discussion to uncover rich insights and perspectives into the nature of management, and what a re-boot could look like.

    Let's level-up management!

  • Mark Grebler
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    Mark Grebler / Lay Clough - Does Agile culture discriminate against the neurodiverse

    45 Mins
    Interactive
    Beginner

    As organisations have become more agile and try to build “high-performing” teams, they have started to hire for cultural and team fit. As a result they search for people who can collaborate and are team players; who are willing to develop a deep trust in each other and in the team’s purpose; who freely express feelings and ideas; who engage in extensive discussion; who are adaptable and embrace change and who are comfortable managing constructive conflict towards a better outcome.

    There are however, many people who do not meet that criteria, and for various reasons, may struggle to meet that criteria in the future.

    Everyone brain is wired slightly differently and not everyone’s wiring fits the mould described above.

    Does the exclusivity of the above criteria result in certain people missing out who could have significant positive value.

  • Steven Mitchell
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    Steven Mitchell - The Heart of Lean

    30 Mins
    Talk
    Beginner

    “Agile has become overly decorated. Let’s scrape away those decorations for a minute, and get back to the center of agile.”
    — Dr. Alistair Cockburn, co-author of the Agile Manifesto.

    Lean has become a decorated (*cough* bullshit *cough*) prefixed buzzword plastered on to every latest (and not necessarily greatest) industry trend. Steve Mitchell will strip back the fluff and guff to what Lean really means.

  • Steven Mitchell
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    Steven Mitchell - Agile Mind, Agile Body: Leadership in Action Redux

    90 Mins
    Interactive
    Beginner

    Leadership is challenging, but what if it could be as easy as walking? Or is walking really that easy?

    Drawing upon almost a decade of experience in improvisational theatre and two decades in the knowledge sector, this interactive workshop will provide novel insights to common domains. It will make you think and feel differently about leadership in the workplace.

  • Daniel Prager
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    Daniel Prager - Improv-ing your coaching, facilitation, and collaboration

    45 Mins
    Workshop
    Beginner

    Drawing on a core teaching of theatrical Impro, in this learning-by-doing workshop we will delve into the fundamentals of status, status transactions, and explore how recognising and hacking status can enhance coaching, facilitation, and collaboration.

  • Carey Glass
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    Carey Glass - Resistance is useless!

    45 Mins
    Interactive
    Intermediate

    Like the Vogon Guard in Hitchhikers Guide To The Galaxy, Do you sometimes want to stomp around, shout, throw colleagues, staff, or clients out of their spaceships? Is it when they are resisting all the good change that's coming along?

    In the Death of Resistance (1979) Steve de Shazer decided on some conceptual violence. He murdered resistance. Resistance is just a concept and a strange one. It means the change agents and some clients are having a fight and when the change agent wins and the resistance is overcome, the loser of the fight gets to go home changed...mmm....Clearly then it is an idea that handicaps change agents.

    We will explore how Solutions Focus can help you work without resistance. smoothing the path of change, with ideas and practices to take away. Let's start now by asking a question: If resistance didn't exist, what would you do differently?

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