Ever wondered what on earth is going in your company? Your team? The system of work? Are people acting crae-crae? Is there conflict? Are there pockets of super awesomeness & pockets of unhappiness? Are people pulling in different directions?

In this talk, I will run through my systems thinking approach and experiences to unpacking and diagnosing a company, it’s context, it’s practices and it’s people.

If nothing else, this talk may help you with making the invisible more visible and may lead you to be even more situationally aware of the context you have found yourself in!

We often come into (or observe) situations where the idea is clear, the benefits irrefutable … and yet there is so much push-back.

The reasons for clearly disregarding the suggestion before seriously considering it can be multitudinal and they are very likely to also include biases which can be formed from almost anything – even unrelated events commuting to the office.

In this workshop we will explore why our experiences limit our ability to approach topics differently, and we will explore ways they can be overcome.

Given that Kanban is more than just "Post-its on wall", getting started is often misunderstood and leads to shallow implementations that don't give you much bang for your buck. In this talk, I will give you a brief introduction of how to get a Kanban implementation underway effectively using a technique that has been tried and tested worldwide. We will look at STATIK - the "Systems Thinking Approach to Introducing Kanban". As we unpack it, you'll see that it can be very helpful in getting your Kanban system started in the right way and will help guide the conversations that you need to have to get started.

The easy case for coaching looks something like this: a prospective coachee wants to change, can articulate their goals, and is matched up with a suitably experienced and competent coach, the two are a good fit, and they quickly get down to the challenging yet rewarding business of growth and change.

But what if a person (or team) doesn't want to change and would rather not be coached? And despite this an external power deems that change is needed and that coaching will bring this change about. What's a coach to do? What about the coachee(s)? What about the role of the client who's engaged the coach?

This situation is not uncommon, and bears more that a passing resemblance to what often goes on in addiction treatment. A person with a drug addiction (and often other problems) doesn't necessarily welcome therapeutic intervention at the outset. But an external authority has ordered it.

In this session we will explore the parallels between the two modalities of addiction therapy and coaching, including the applicability of the Transtheoretical Model of Change and the related technique of Motivational Interviewing.

These approaches offer insights into how to flex and adapt your coaching approach in the face of some of the most common human impediments to change.

A couple of years ago Christiaan Verwijs and Johannes Schartau coined the term ‘Zombie-Scrum’. What's it all about?

Well, at first sight Zombie Scrum seems to be normal Scrum. But it lacks a beating heart. The Scrum teams do all the Scrum events but a potential releasable increment is rarely the result of a Sprint. Zombie Scrum teams have a very unambitious definition of what ‘done’ means, and no drive to extend it. They see themselves as a cog in the wheel, unable and unwilling to change anything and have a real impact: I’m only here to code! Zombie Scrum teams show no response to a failed or successful Sprint and also don’t have any intention to improve their situation. Actually nobody cares about this team. The stakeholders have forgotten the existence of this team long time ago.

Zombie Scrum is Scrum, but without the beating heart of working software and its on the rise. This workshop will help you understand how to recognise the symptoms and cuases of Zombie Scrum and what you can do to get started to combat and treat Zombie-Scrum. Knowing what causes Zombie Scrum might help prevent a further outbreak and prevent the apocalypse

Value is often used when designing and deciding on what work to do next. It’s central to both Agile and Lean principles. Together we will explore the question of value and challenge each other on what it is and how we use it?

After defining some language around value and looking at some possible models on how it can be used, we will jump into a group exercise to dig deeper to uncover gaps in our mental models and gain new insights into what this value thing is and how we can use it more effectively.

Story (or, more accurately, capability) slicing is such a core and necessary practice for creating agility at team, portfolio and even organisational level. Yet it is not explicitly included in any of the popular methods and frameworks teams use such as XP, Scrum and Kanban.

Slicing heuristics are collaborative, contextual, evolving techniques for creating focus on value-generating activities, leading to delivering value sooner and with more predictability. They incorporate all of the 4 core agile values from the manifesto, and many of the 12 principles, particularly:

• continuous improvement (inspect and adapt),
• maximising the amount of work not done (simplicity and focus)
• face-to-face conversations
• continuous delivery of value

Best results are obtained if heuristics are applied for all types of work, by all of the folks collaboratively across the value chain, but they can be used as safe-to-fail experiments by individuals and groups wherever they sit in the product delivery pipeline.

From a practical perspective, they involve:

• slicing deliverables at all levels, not only "story"
• flow metrics (cycle times and variation)
• specific inspect and adapt / continuous improvement activities to improve speed-to-market and predictability
• big visible boards (ideally)

Come and learn about this powerful, practical approach to improving agility in your team or organisation from wherever you sit right now.

Hearing a lot about Objectives & Key Results (OKRs), but still a little unclear what they're about? Maybe you're hearing all the chatter and it's tweaking your interest! Well, join me for a farside chat and all will be revealed.

In this session we'll get under the hood of OKRs to understand the history, the core concepts and cut our teeth in a manner which allows us to take them back to our teams for further exploration.

At minimum, you'll walk out of the session with some clear goals for the coming quarter!

Do we know our stuff?
OKR Quickstart coaches and consults businesses on how to create strategic clarity, achieve audacious goals and build high performing teams. We've helped hundreds of people and businesses introduce OKR so that everyone finds crazy value out of them (not just the exec team). We've made every mistake in the book and this session summarises some of our biggest learnings!

The Agile Coaching Hats is a lean approach to contract with your teams and have a shared alignment that will help you to kick off the conversations with your teams on the right foot.

Usually the coach’s experience or gut feel tells which hat (Also called coaching stance) to wear for a specific situation or context. The Agile Coaching Hats leverage on that through a collaboration game that enables great conversations to meet the expectations of the team and avoid any surprises around the coach’s approach to support the coachee’s.

Does the question "Can I give you some feedback?" strike fear into you? You're not alone! We've probably all been on the receiving end of what someone has called feedback but which we know is anything but. We may well have also been given the proverbial "sh*t sandwich", which most certainly is not palatable! This sessions aims to remedy the situation by examining what feedback is truly meant to be and how to apply it appropriately.

Feedback is all the rave with both management and Agile, yet it is so poorly understood and, unfortunately, so badly practiced. We know for organisations and individuals to grow that feedback is essential, but we rarely stop to reflect on how to do this effectively and in a considerate way.

This session will explore the fundamentals of what is genuine feedback, why it is valuable, and where, when and how to provide it in a way that creates desirable outcomes.

Using a simple model of feedback, we will share personal experiences where feedback has and hasn’t worked, and the learning obtained from these situations. With some light role playing, we’ll also experiment with the delivery of feedback, exploring the patterns and anti-patterns of common scenarios you may encounter in the workplace.

Stories are an amazingly powerful communication tool. They sidestep our rational brain before crash tackling our limbic system and putting our amygdala in a headlock (see what I did there? I just told a story).

Humans have used stories for thousands of years to communicate. From the earliest creation myths to modern podcasting. Stories grab you, drag you in and implant their message deep in your brain.

The only place we don't use stories to communicate is in business where we are told to "stick with the facts", "take emotion out" and "keep it professional".

Let's change that. Let's put the emotion back in and give ourselves a communications edge through the amazing power of stories.

Seeking to understand how you can be a change agent in your organisation beyond Agile Team Coaching?

At this interactive session we’ll explore the world of Enterprise Agile Coaching.

Learn how to:

1. Radically interrogate your organisation’s reality
2. Diagnose the reinforcing behaviours affecting change in your organisation
3. Uncover the stories folks tell themselves that limit change
4. Implement a lean change model to fuel Agile adoption

An interactive session where we’ll play a short version of the Kanban pizza game to demo how you can supercharge your team to see great flow of work.

We’ll explore classic limiters to flow and how you can overcome these.

Expect to:

• Delve into the world of Kanban in a non-scary way
• Understand how to become a waste removal superhero
• Learn three easy metrics to fuel your team’s continual improvement

Cutting through the crap and providing the essence of what it means to be Lean. This presentation was inspired and reviewed by the "Godfather of Lean" Norman Bodek.

Am I biased? … Maybe a little… I guess I am just a cheesy guy!

They say French is the language of love., but when I say “I love Agile” ... so much, it’s not just because I’ve been helping organisations adopt agile and thrive using them. I honestly feel agile offers tremendous value to any product development program.

Please consider the following statements:

• I’m passionate about agile.
• Every day you learn something from someone, if you listen.
• What I most like about working agile is being part of a team.
• The hardest thing about doing something, is knowing when you have finished doing it.
• My favourite question is “How’s life?”
• The biggest flaws in my life are my greatest assets!
• It’s fun to see how far you can push the boundaries.
• Laughing offers a way of getting through things.
• I remember the day, I decide it was time for a change.

So yes, change is hard; I get it; it’s human nature. But if you’re willing to let it, agile can be pervasive in your organisation, given time to take hold. Everywhere I’ve used it; most people love it.

The key to agile is remembering that people are at the core of everything.

Agile approaches don’t just let you react to change - they are designed for it.

Make your people and processes work for you — don’t be a victim to the one true way of doing something. Embrace transparency, inspection and adaption. No more ‘death marches’. No more spending a ton of time up front in analysis paralysis. No more delivering defective products. Being agile is continually evolving how you do things.