Communicate for Outcomes (starting with the humble email)

location_city Melbourne schedule Jul 30th 02:45 - 03:30 PM AEDT place EN203 L80 people 71 Interested
  • Ever go to the trouble of explaining something in writing, only to have it misunderstood?
  • Ever struggle to get the responses you want via email?
  • Ever had a challenging colleague or client that required 'handle with care' emails?

Although us Agilists value face-to-face communication, we acknowledge that email and documentation are still necessary parts of our work. If you answered yes to any of the above, please accept this invitation to join me for a session on delivering clear written comms that generate respect and action from your audience.

Learn how to:

  • Amp up the power of your written message using a few simple techniques;
  • Write to persuade, influence and generate results;
  • Hose down (and don’t accidentally start) emotive exchanges; and
  • Build your personal brand with clear cut through and just enough grammar and punctuation.

Bonus Netiquette Essentials segment (because we know you want more).


Outline/Structure of the Workshop

Using email as our discussion device, we tackle some of the major challenges people hit with communication in business writing and dive into workshopping real, repeatable techniques. These are practical strategies that are easy to remember and simple to use in both everyday incidental exchanges, as well as more formal documentation.

Learning Outcome

A takeaway toolkit you can apply to your writing the minute you leave the session. Your emails and documents will be more impactful, more persuasive and will showcase your best professional self.

Target Audience

Calling all who use email or write documents! If you ever struggle to find the words, cut down the words, have your words heard or wish some others would use different words, then this session is for you.

Prerequisites for Attendees


schedule Submitted 3 years ago

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