"Everyone is already doing their best; the problems are with the system … only management can change the system." —W. Edwards Deming

Everybody is talking about Systems thinking these days. But what is "systems thinking" really? And how can we practically use it to get tangible benefits in solving complex organisational problems? Value stream mapping is a very powerful systems thinking tool used to give us a bird's eye view and help us identify key components of the system/organisation that need to be changed in order to optimise the whole.

In this session, we will run a simulation of an actual value stream mapping workshop to solving complex organisational problems such as DevOps transformation. After a short presentation, the facilitator will help each table to identify a value stream, then the teams will work together and map their value streams on wall pads.

You will take away practical tools that you can use the next day in your organisation that will impress everyone and provide tangible benefits for your team/company.

We will explore concepts like:

- Lead time

- Process time

- Percent complete and accurate

- Activity ratio

- DevOps