Dialoguing for Learning, Collective Wisdom and Engagement

The complexity of the market place and the interdependent networks of relationships making up communities, teams and organisations, is hard to make sense of. Dialogue, the discipline of collective learning and inquiry, is a powerful social technology to weave together diverse perspectives and reference points of experience/data into common understanding and shared sets of meanings. William Isaacs, the director of The Dialogue Project at the Organizational Learning Center at MIT, says “dialogue is... a means to explore the underlying incoherence of thought and action that gives rise to the problems we face. It balances more structured problem-solving approaches with the exploration of fundamental habits of attention and assumption behind traditional thinking. By providing a setting in which these subtle and tacit influences on our thinking can be altered, dialogue holds the potential for allowing entirely new kinds of collective intelligence to appear.”
In my experience, consistent dialoguing practice is scarce in the business world. The pressures of hitting targets creates high urgency, which is counter to the slowed attention and inquiry required for dialogue. Ironically, dialogue is often the very skill that is needed to create the learning the will enable hitting targets (or finding better ones).
In this workshop we will practice different skills of dialogue. You will be invited to share real things in your life, either personal or professional, to have conversations of learning around.
 
 

Outline/Structure of the Workshop

  • Foundations of dialogue
    • Humility
    • Deep listening with generative attention
    • Inquiry
  • Pair practice: generating a thinking environment
  • Group practice
    • balancing advocacy and inquiry
    • Weaving shared frames by honouring divergence

Learning Outcome

  • Experience difference structures of conversations for learning
  • Practice core skills of dialoguing: particular listening and inquiry

Target Audience

Anyone wanting to learn about conversations for learning

Prerequisites for Attendees

None

schedule Submitted 4 years ago

  • Sam Bowtell
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    Sam Bowtell - Creating a truly Inclusive Culture for high performance

    Sam Bowtell
    Sam Bowtell
    Certified Scrum Trainer
    RedAgile
    schedule 4 years ago
    Sold Out!
    45 Mins
    Keynote
    Intermediate

    Culture has a huge part to play in moving a team to high performance and the leader of the team plays a critical role in creating that culture. Sam uses the voices of the diverse scaled agile team he led for 2 years from their entries in his leaving card, and shared how the key themes of their feedback, energy, caring and fun came together to create a culture where team members feel valued, trusted and able to do their best every day regardless of their cultural background or which team or company they work for.

  • Suzanne Nottage
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    Suzanne Nottage - GO WITH THE FLOW: your Scrum teams are interrupted 2,000 times per sprint. Let's talk about flow

    40 Mins
    Hands on Session
    Intermediate

    Scrum is a great framework but there are many ways to do it poorly. For example, the average IT worker is interrupted every 15 minutes, which equates to 2000+ interruptions for a Scrum team every sprint. This severely impacts 'flow', team productivity and often reduces happiness and increases stress. It's unthinkable on a production line, yet too often the norm in offices.

    I conducted original research with Scrum teams in Australia as part of my Master of Management thesis (and achieved an A), to understand the causes, patterns and impacts of these interruptions on the team's effectiveness and their happiness. And, how mature teams control interruptions rather than let themselves be controlled by interruptions.

    Attendees will play a short game to demonstrate how destructive the context switching from handling frequent interruptions is.

    My talks are always highly practical and I provide 3 takeaway actions for teams to improve their 'flow' and reduce interruptions.

    I delivered this talk at LAST Melbourne in 2018 and based on strong attendance, would like to deliver it in Sydney this year.

  • Mia Horrigan
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    Mia Horrigan / Clayton Read - How to survive the Zombie Scrum Apocalypse

    40 Mins
    Workshop
    Intermediate

    A couple of years ago Christiaan Verwijs and Johannes Schartau coined the term ‘Zombie-Scrum’. What's it all about?

    Well, at first sight Zombie Scrum seems to be normal Scrum. But it lacks a beating heart. The Scrum teams do all the Scrum events but a potential releasable increment is rarely the result of a Sprint. Zombie Scrum teams have a very unambitious definition of what ‘done’ means, and no drive to extend it. They see themselves as a cog in the wheel, unable and unwilling to change anything and have a real impact: I’m only here to code! Zombie Scrum teams show no response to a failed or successful Sprint and also don’t have any intention to improve their situation. Actually nobody cares about this team. The stakeholders have forgotten the existence of this team long time ago.

    Zombie Scrum is Scrum, but without the beating heart of working software and its on the rise. This workshop will help you understand how to recognise the symptoms and cuases of Zombie Scrum and what you can do to get started to combat and treat Zombie-Scrum.Knowing what causes Zombie Scrum might help prevent a further outbreak and prevent the apocalypse

  • 85 Mins
    Workshop
    Intermediate

    Do packaged frameworks for organising the system of work help or limit performance, outcome and relationships at work? Do frameworks give you an edge or take it away?

    Where is the balance between mandating a framework to get started as compared to allowing for a model of work to emerge within the local context of a social system?

    We define serious realism as being a cynical optimist with a dash of science and open mind, compassion and open heart, activism and open will and a sense of fun and play.

    We take a "relatively" scientific approach to create "almost" comparable outcomes in order to find "less" biased questions to help you find your edge. The participants will also sharpen their tools and techniques that help them on their real life problems at work. This will give confidence to find and apply their edge.

    In this immersive social experiment, participants will experience different approaches to social systems change and their effect on the outcome, performance and people in teams or organisations. Participant will also experience different possibilities to organise the work, build relationships and achieve outcomes.

    Together, we will find our edge by asking better questions that open new possibilities for work, community and our relationship to those.

    Come and experience sciencing, arting and funning in a bundle

  • Ted Tencza
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    Ted Tencza - Remote Teams: 5 Things I am Doing Wrong and Maybe You Should Too.

    Ted Tencza
    Ted Tencza
    Head of Engineering
    Prospa
    schedule 4 years ago
    Sold Out!
    40 Mins
    Presentation
    Beginner

    Its increasingly common that teams are distributed across multiple offices, in different countries, all working on the same product or project. But how do you make this work well? There seem to be a number of readily accepted tenants of conventional wisdom to help deal with leading distributed teams, from seeming good ideas “teams must be co-located” to ones that are purely economic “offshore teams can be run at a far lower cost”.

    This talk will challenge the conventional wisdom around leading distributed teams. I will explore how I have structured distributed teams at finder.com, and explain where and why I deviate from conventional practices (teams are not co-located or bounded by geography for instance). I will show how ignoring or modifying these can produce much better outcomes, happier, more productive teams, and a great culture of distributed work.

    I have over 10 years experience leading geographically dispersed teams (in the US, Australia, Manila, and Europe) and growing successful high performing tech teams. I recently set up teams in the Philippines and Poland and will be drawing on that experience for this talk.

  • Alex Sloley
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    Alex Sloley - Insight Coaching – Nonverbal Communication in Coaching

    85 Mins
    Workshop
    Intermediate

    The craft of Agile Coaching fundamentally requires deep, insightful, meaningful communication. In everyday execution, this typically involves a coach and the coachees having a conversation, or dialog. However, there are other ways that an Agile Coach and their coachees can connect – nonverbal communication.

    Explore the different aspects of nonverbal communication in the domain of the Agile Coach! This workshop overviews nonverbal communication in Agile Coaching and provides a starting point for developing this critical skill.

  • Arash  Arabi
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    Arash Arabi - Systems thinking to the rescue: the magic of value stream mapping in DevOps transformation

    40 Mins
    Workshop
    Intermediate

    "Everyone is already doing their best; the problems are with the system … only management can change the system." —W. Edwards Deming

    Everybody is talking about Systems thinking these days. But what is "systems thinking" really? And how can we practically use it to get tangible benefits in solving complex organisational problems? Value stream mapping is a very powerful systems thinking tool used to give us a bird's eye view and help us identify key components of the system/organisation that need to be changed in order to optimise the whole.

    In this session, we will run a simulation of an actual value stream mapping workshop to solving complex organisational problems such as DevOps transformation. After a short presentation, the facilitator will help each table to identify a value stream, then the teams will work together and map their value streams on wall pads.

    You will take away practical tools that you can use the next day in your organisation that will impress everyone and provide tangible benefits for your team/company.

    In this session we will explore the following concepts:

    - Lead time

    - Process time

    - Percent complete and accurate

    - Activity ratio

    - DevOps

    - Systems Thinking

  • Keith Dodds
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    Keith Dodds - Have the Corporate Elite Co-opted Agile?

    40 Mins
    Presentation
    Beginner

    Agile has become all the rage with corporate leaders. Agile transitioned in the last two decades from something mainly of interest to software developers (and, initially, only a small number of those) to a major concern for CEOs and senior executive teams. Who these days doesn't want their business to be agile?

    The Agile mindset is now seen as important for almost every aspect of modern-day business "best practices". Management gurus, strategy journals and every big transformation program all extol user-centric design, rapid iterations for great product management, the importance of omnichannel customer experience and the ability to easily pivot versus multi-year plans and 500-page business cases. Not least, everyone proclaims the virtues of less "top down" hierarchy in structure, diversity and behaviour.

    But in that process, have the goals of the Agile movement been co-opted by corporate leaders to align with their traditional agendas? These include maximising shareholder returns, increasing profit margins, reducing headcounts and relentless cost-cutting.

    Is any of that a problem for Agile practitioners?

    And, if so, what to do about it? What is your "One Metric That Matters"?

  • Bryce Williams
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    Bryce Williams - Earth girls don’t code – do they?

    Bryce Williams
    Bryce Williams
    Agile Coach
    Skillfire
    schedule 4 years ago
    Sold Out!
    20 Mins
    TED talk
    Beginner

    If you had grown up on another planet, had stalks for ears and didn’t understand the concepts of male & female, how would you make sense of the gender imbalance in technology?

    Seen through the eyes of a Martian anthopologist, this talk explores the curious lack of human females in full-time programming roles. In 2019, despite generations of campaigning, why are so few women writing code?

    In a good-natured look at a serious topic, we ask what drives the odd Earthling behaviour. Why do they exclude half their talent from key roles in the modern economy? Is there some basis to the disparity and is there anything the strange bipeds can do to bring their technology sector into balance?

  • Marc Florit
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    Marc Florit - SHOW ME THE MONEY! Contracts before Collaboration

    40 Mins
    Talk
    Beginner

    Collaboration over Contracts we say. But... how many times our contracts weren't designed to promote true collaboration? and, how many times our contracts are not linked to any specific constrain or achievement so we cannot confirm if we are succeeding by any tangible means? In my years of experience, most of them.

    So Yes, Collaboration over Contracts. But... Contracts before Collaboration!

    Normally we use to work on a fixed salary or daily rate basis but, is this the way to leverage best possible collaboration? In my context the answer is a clear NO. That's why I've been experimenting with different approaches since I became an Agile Lean coach back in 2010.

    Applying to myself what I advice to my clients is one of my key principles so here I came up with different new formats of Win-Win-Lose-Lose contracts, designed to make sure I’m always putting the collaboration with my clients before the contract itself. Those are normally pretty simple 1-page contracts based on the principles of Full transparency, Short cycles, Results driven approach, Autonomy and Freedom.

    In this session I will share these models with the audience, together with their key mechanisms to succeed and the constrains that we have to consider before taking these leap of faith and trust in ourselves.

    I wish you enjoy this session and get some good take-aways from it. Meanwhile, I´ll appreciate your comments to my proposal to be able to tweak and improve it if required. Thanks

  • Melinda Harrington
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    Melinda Harrington - Find Your Edge with the LAST Quiz

    Melinda Harrington
    Melinda Harrington
    Agile Coach
    Woolworths
    schedule 4 years ago
    Sold Out!
    20 Mins
    TED talk
    Intermediate

    Find Your Edge with a fun quiz

    You hear lots of big words at conferences but can you use them in a sentence?

    "Are you taking Holacracy and the Dark Arts this term, Hermione?

    "We need to talk about CYNEFIN"

    "Does your partner like the Monte Carlo method?"

    This light-hearted talk tests your knowledge of tricky vocabulary words and concepts.

    Lean and Agile come with their own languages. Learn these words quickly. Once politicians start using them it's too late to impress anybody.

  • Mia Horrigan
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    Mia Horrigan / Clayton Read - Accelerate Improvements through Retrospectives

    40 Mins
    Workshop
    Beginner

    I had been sitting in a few team retrospectives and hearing the same old tired pattern of "what went well, what didn't, what can we improve". The teams were bored, I was bored, they were just doing mechanical Scrum. Retrospectives are such a powerful tool to drive continuous improvement, but what i was seeing was a stagnation and the true value of this event was being lost.

    End of the Sprint was coming up so as the enterprise agile coach, I thought I'd provide some of my favourite patterns and ended up providing my 20 Scrum Masters with a playbook to accelerate and reinvigorate learning and improvement, retrospectives and ideas as well as links to where to find more.

    Would love to share these patterns with you, discuss the pain points we were experiencing and how we were able to reinvigorate this event and improve overall quality of our delivery. It will be a workshop so would also love to hear your favourite patterns so we can share them with the group in this workshop and help inspire our teams to strive for activating real improvements.

  • Alex Sloley
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    Alex Sloley - The End is Nigh! Signs of Transformation Apocalypse

    40 Mins
    Talk
    Advanced

    How can an Agile Coach figure out when an Agile “Transformation” is going wrong? Are there signs that they might see, heed, and take action upon? Of course, there are!

    Hindsight is 20/20, but in the moment, these warning signs can be hard to see. Let’s explore some of the more common, and frightening, warning signs that your Agile “Transformation” might be exhibiting. We will discuss transformation provider types, frameworks, keywords, and other anti-patterns that might be signs that THE END IS NIGH.

    This session will review common themes and help familiarize you with the warning signs. Armed with this new knowledge, you will be able to plan as appropriate, to help navigate your organization through potential impending doom.

  • Alex Sloley
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    Alex Sloley - The Product Owner and Scrum Master Brain Transplant! Mwuhahahaha!!!

    40 Mins
    Talk
    Beginner

    Imagine you are a Mad Agile Scientist and have a diabolical experiment to conduct - what would happen if you exchanged the brains of a Product Owner and Scrum Master? Mwuhahahaha!!! How would the body of a Product Owner with the brain of a Scrum Master act? And vice versa?

    Perhaps the Scrum Master would now treat the team like a backlog? This Scrum Master would be focused on value and maintaining a coaching backlog of team and person improvements. This Scrum Master is refining the team, crafting a group that delivers value.

    And perhaps the Product Owner might treat the backlog like a team? Rather than backlog refining, they coach the backlog. They would be focused on nurturing, protecting, and empowering the backlog. The backlog might transform from an irritation into a labor of love.

    Although this experiment sounds terrible, this change of perspective might be what you need to reanimate your dead team or backlog.

    Join the fun and come learn what horrifying results await!

  • Mike Mallete
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    Mike Mallete - Performance Appraisals - The Bane of Agile Teams

    Mike Mallete
    Mike Mallete
    Agile Coach
    EPiC Agile
    schedule 4 years ago
    Sold Out!
    40 Mins
    Talk
    Intermediate

    Who among you have that uneasy feeling during each and every scheduled performance appraisal? Supervisors tend to dislike it, employees are repelled by it. And yet it is still practiced. We Agile practitioners do not lack the values and principles to drive ourselves to excellent performance. And yet get de-motivated by company policies and practices that operate under false assumptions. Performance appraisals try (and fail) to provide solutions to specific areas in the world of work. Worse, it risks driving a culture of disenfranchisement and direct towards individualism over collaboration. What do we do instead?

  • David Alia
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    David Alia - The Dome: A powerful experiment for change when change is hard

    David Alia
    David Alia
    CEO
    OCTO Technology
    schedule 4 years ago
    Sold Out!
    40 Mins
    Talk
    Intermediate
    "In ""Under the Dome"", the novel by Stephen King, the inhabitants of Chester's Mill wake up to a strange barrier, which is similar to a dome, covering the whole city, completely isolating it from the surrounding world.
    The dome is impenetrable, only a small amount of air and water can pass through.
    Following this puzzling event, the community under the dome has to change, for the best or the worst.

    Most successful transformations at scale have a lot in common with this novel, metaphorically speaking of course.
    Based on this story, we designed a brand new culture hacking experiment that proved to be successful in many environments.

    Change automatically generates resistance from the team to change AND from the ecosystem around (the ""antibodies"").
    What if, in order to change the culture of a whole ecosystem, a team was isolated from the outside world, protected by an unbreakable and transparent dome?

    This story can be used as a referential, as this is a metaphor helping communicate and relate to the challenges faced in situations of change.
    Using it as an alignment between fiction and reality, this story will open the discussion to easily relatable transformation and business agility topics."
  • Romain Vailleux
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    Romain Vailleux - Liberating Structures - When dropping the mic is more efficient than talking

    90 Mins
    Workshop
    Intermediate

    Less time waste, more USEFUL meetings!

    The Liberating microstructures (K. McCandless & H. Lipmanowicz) are a repertory of workshop formats that enable collective intelligence and enhance trust among the participants.

    Inclusivity, collective intelligence, collaboration, innovation; these words resonate a lot in today's business world where companies struggle to keep up with growing complexity.
    And that's why every change agent, leader or facilitator needs to know about Liberating structures.

    This 90-minute workshop will be an interactive overview of the liberating microstructures, making every participant aware of the diversity of Liberating formats available.
    After a quick introduction to the subject, the participants will investigate the framework to finish with the key principles behind the liberating structures.

    Successfully tested in the past (ROTI of 4 at LAST Adelaide)

  • Jessica
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    Jessica - Why things fail

    Jessica
    Jessica
    Product Manager
    Equal Experts
    schedule 4 years ago
    Sold Out!
    40 Mins
    Hands on Session
    Beginner

    Why did the iPad make it but Google Glass cost google $900million?

    In this new world of unicorns, upstarts and silicon roundabouts, it's easy to get caught up it making it, but how do we effectively and responsibly innovate?

    In this interactive session, we will look at case studies over the last 80 years of some of the biggest product flops; what went wrong and which companies went on to recover. The intention is to explore what not to do; the untold stories of success and leave with a refreshed understanding of why failure is critical in the pursuit of innovation.

    Join me to create you own innovation equation to take into your work, own ideas and everyday life.

  • Terry Haayema
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    Terry Haayema - Pilgrimage to modern leadership

    90 Mins
    Workshop
    Beginner

    Let's all go on a pilgrimage to modern leadership.

    We don't need to be evangelists, we don't even need to be believers.

    Your most fundamental beliefs about Lean, Agile, Systems Thinking etc. will be challenged and you'll discover new ways of thinking about familiar ideas.

    Along the way, you'll discover more about your leadership edges, and some of the spaces between the edges too.

  • Jody Podbury
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    Jody Podbury - Incivility breaks Agility

    40 Mins
    Talk
    Intermediate

    Workplace incivility has been defined as low-intensity deviant behavior with ambiguous intent to harm the target. Uncivil behaviors are characteristically rude and discourteous, displaying a lack of regard for others.

    Research is proving workplace incivility is on the rise and is having a signficant effect on productivity and mental health.

    Not addressing workplace incivility is sitting back and letting an agile team or any team for that matter to slowly spiral into ineffectiveness and negatively impact.

    It's time to address it. Join me to find out how.

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