An exploration of effective, evidence-based approaches to policy design and the need for leaders to evolve policy for sustained organizational learning and development. As policies evolve, they should more accurately reflect and harness the energy and talents of knowledge workers. The Evolutionary Policy Design Canvas provides pragmatic guidance for the design and evolution of effective policies.

Leadership involves the management of systems and enabling people to become protagonists of their own work.







Deming helps set the stage:

“The most valuable ‘currency’ of any organization is the initiative and creativity of its members. Every leader has the solemn moral responsibility to develop these to the maximum in all his people. This is the leader's highest priority.”

"People are already doing their best; the problems are with the system. Only managers can change the system."

Servant leadership is a fad. It's a buzzword that leaders latch on to, for example, soon after Scrum is rolled out into an organization. The Scrum Guide declares that the Scrum Master is a servant-leader. Managers and HR often need to find a way to create objectives for such a role. It becomes a hot topic, especially when there are concerns that the Scrum teams aren't delivering on the promises of Agile. Soon, questions arise, such as "Do we have the right Scrum Masters?”.

There is a need to be more clear.

The Scrum Master competency red bead experiment (and similar ones for Product Owners, Developers and Coaches) continues until someone takes some kind of leadership responsibility and learns to adopt a systems thinking mindset. Until then, the whole conversation around servant leadership will be obscured by preconceived notions, wishful thinking, self promotion/preservation and blame.

Leaders serve well by managing systems and by ensuring that the people working in and with such systems are the well-served protagonists of their own work and whose lives are enriched thereby.

The CLEAR model helps traditional management thinkers connect with key concepts in a way that is non-threatening and easy to remember.

The Evolutionary Policy Design Canvas helps managers to design and improve acts of leadership that bridge the gap from people management focus to systems management.


Outline/Structure of the Workshop

Each part includes an exercise to build conceptual understanding from previous exercise towards a policy redesign per participant.

Learning Outcome

Participants will leave with pragmatic guidance around how to approach policy design with the use of a design canvas take-away tool.

Target Audience



schedule Submitted 5 years ago