Stop building stuff people don't want! Develop empathy for your customer and delight them with a high value product they love. Let go of assumptions that lower the value of the product you deliver. Leave this workshop with a framework that you can go and implement TOMORROW!

We will use the Stanford d.school's Wallet Project to teach you design thinking concepts through a fast-paced exercise where you will take a product though a full design cycle. Build empathy, ideate, & move to action by building a prototype. Get feedback by testing your solution and ultimately create a product that is useful and meaningful to your partner!

To increase the speed of delivery, your team needs test automation! Eric walks through scenarios to help increase your test automation. Scenarion 1 - Helping your team jump start unit testing a legacy application, Eric shows how to start introducing test automation into your release pipeline. Scenario 2 – We hate TDD - Eric walks through a strategy to help a team resistant to Test Drive Development/Design that helps introduce this practice. Eric then takes questions on increasing test automation to improve pipeline quality

When coaches encounter resistance, we often treat it as a phenomenon to be overcome, confronted, or defeated. But resistance arises from emotional reactions to difficult change. Emotions can’t be argued away or dispelled with psychological force. Instead of meeting resistance head-on, clever coaches will build healthy, trust relationships with the people they are coaching.

That requires coaches to understand the nature of existing relationships and work to strengthen them. Those relationships then become safe places for people to let down their guard and embrace change.

Relationships are best built and deepened through a technique pioneered by Edgar Schein called “humble inquiry.” Humble inquiry places the focus not on what help coaches have to offer, but on the help that clients want and need.

Alignment to a shared vision is necessary to achieve the outcomes you desire in your business. On top of this, engaged autonomous teams must be able to execute. In a scaled agile organization, this is crucial for success. In this interactive talk, I help you understand this in more detail and we walk through some fun exercises and discussions to learn how to create alignment across teams at multiple levels in your organization using OKRs.