Three Mindset Shifts for Successful Distributed Agile Teams
Many people believe that practicing agile approaches on a distributed team is not possible, but with three mindset shifts you can achieve the benefits of agile. The first shift is managing for change through experimentation. If the team has freedom and guidance to experiment with everything they do, they can adapt their way of working. The second mindset shifts us toward communication and collaboration as emphasized by agile approaches and away from micro-silos so common with distributed teams. The third shift emphasizes a mindset focused on agile principles over practices. Most agile practices were designed with colocation in mind. Distributed teams need to consider their effective hours of overlap and adapt or create new practices based on agile and lean principles. These mindset shifts enable distributed teams to find their most successful way of delivering value.
Outline/Structure of the Talk
Introductions and introducing Mindset Shifts
- My first serious mindset shift: American driving in the UK
- My wife and I had a wonderful day, but by the end of the day we were tired. I fell into a "best practice" of driving on the right side of the road.
- Best practices only work in a certain context.
- In the wrong context, best practices can be harmful (not just unproductive)
- Why mindset shifts for distributed teams?
- Want to avoid distributed teams applying collocated practices directly
- avoid harming the business AND the people
- What is a mindset shift for a team?
- Hours of overlap vs time zones
- Many consider time zones to be the key challenge. However, within certain constraints, whether the teams have choice is the bigger challenge.
- A team within a certain number of time zones that can CHOOSE how they work together can find sufficient "hours of overlap" to collaborate effectively
- Minimum:4 hours of overlap
- Short exercise: How many "hours of overlap" do one of your teams have?
- 6 people or less?
- Can they choose team core hours over local office core hours?
- What other support might they need?
- Debrief:
- What if more than 6 people?
- What if they can't choose their core hours of overlap?
- What if they are too far apart?
- What if they don't get support?
- Hours of overlap vs time zones
- Want to avoid distributed teams applying collocated practices directly
3 Key Mindset Shifts for Teams and Leaders
- Manage for Change with Experiments
- Understand the J-curve and set experiments
- Teach everyone the J-curve (a.k.a., Satir change model)
- Start with a small challenge
- Make the J-curve visible to all
- e.g., watch cycle time
- e.g., other charts to watch in your tooling
- Understand the J-curve and set experiments
- Amplify Communication and Collaboration
- Common Mindset to be challenged: working remotely is working alone (show occulus headset picture)
- What if you could shift that mindset to Amplify Communication and Collaboration
- e.g., daily standups (if within 4 hours of overlap)
- Mindset shift: standup syncs up the people, not just the work (build connection between the people daily)
- Let some know you will arrive early
- Experiment with combining other types of events (pairing or mobbing coordination)
- short exercise: What else could you do to amplify communication and collaboration on your distributed teams?
- Principles Over Practices
- Pitfall of scaling: still some assumptions around collocation, but this is rarely the case
- Think about the agile and lean principles you are familiar with. Examples:
- Agile Manifesto
- Scrum Values
- XP Values
- Lean Software Principles
- 8 Principles for Distributed Agile Teams (we shaped these with the prior values in mind and our own combined 50 years of work with distributed teams)
- Establish acceptable hours of overlap (1)
- Create transparency at all levels
- Create a culture of improvement with experiments (2)
- Practice pervasive communication at all levels
- Assume good intention
- Create a project rhythm
- Create a culture of resilience
- Default to collaborative work (2)
- NOTE:
- First principle is the only one unique to distributed teams
- Note the connection to the mindset shifts
- Example: Blending practices
- What could you "blend" to make more efficient use of the collaboration time of your distributed teams?
- e.g. Stand-ups + Retrospectives -> Weekly self-managed kaizen sessions
- What else could you "blend?"
Designing Experiments
- Minimize the time in the trough of Chaos (in the J-curve)
- Understand how to set experiments
- Experiment with, not on teams (include them in the experimental design)
- Avoid big bang changes (go deeper into trough of chaos)
- Avoid a series of rapid changes (pushed further and further down in trough of chaos)
- Beware unequal changes across the organization (one J-curve crashing into another)
- Set regular times to reflect on the experiment (not just at the end)
- Be prepared to "pull the plug" (do no harm through the experiment)
NOTE:
- A 20 minute version of this talk has been delivered privately for a company newly rolling out agile and looking to improve their distributed teams.
- A blog series is starting 12/2 on my blog on this topic.
Learning Outcome
Understand the dangers of keeping a mindset
Understand mindset shifts
Learn 3 key mindset shifts to help your distributed teams and organization
Learn how to create simple guide lines to develop experimenting teams and an entire organization.
Target Audience
Anyone who has struggled with change at the team up to the organizational level.Anyone involved in leading
Prerequisites for Attendees
- 1+ years as a coach, scrum master, team lead or team member attempting to introduce change
- 1+ years as a manager, director or executive trying to introduce large scale change
Links
For similar topics on distributed teams…
Spoke at Mile High Agile 2019 on Facilitating Distributed Teams
Spoke at Agile2015, Agile2016 (3 sessions), Agile2018, Agile2019 on distributed teams
Spoke at AgileDevOps East 2018 and 2019 on distributed teams
Spoke twice at LeanAgileUS conference.
Spoke at many regional conferences and Meetups over the last several years including South Florida Agile, Tampa Bay Agile, Agile Orlando, Orlando Code Camp, Agile Open Florida conference, ITPalooza, AgileDC, DFWScrum.
Spoke at online conferences such as Remote Forever Summit, Virtual Team Talk Internal Affair, DawsCon
A complete list is available at https://www.markkilby.com/resources/talks/
schedule Submitted 3 years ago
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