Management doesn't need Managers
When growing an organisation it is easy to follow established patterns for the organisational structure and end up with a situation with line managers, middle managers and executives.
But when we did a comprehensive review of our organisation and culture, we found that most of our line managers loved mentoring and growing people, but struggled balancing that with the more administrative and managerial tasks like leave, reviews, recruiting and assigning work.
And so we set out to overhaul our organisational structure into one where we have people dedicated to growing team members through mentoring and coaching and people solely responsible for organising and delivering work.
This session is about sharing insights in why, what and how we did this change.
Outline/Structure of the Experience Report
- Context company - who are we (Bilue) and how we started. How I started, coming in without being a line manager, managing work and process but not the people with my motto being “Happy customer, happy team, happy people” - How do we scale this? (5)
- Structure of the company and looking at the employee journey - what does an employee journey look like, what were the pain points impacting employee experience and what drove the urgency to change. (10 mins)
- No more line managers - New structure (15 mins): What did we do?
- Redeploying our team leads/line managers into roles they love and thrive in
- Platform Communities - learning from and by peers
- Mentoring - uplifting skills and expertise around practical benchmarking and performance discovery using growth plans
- P&C - People Coaching - accountability over growth plans
- People allocations - the community leaders, sales & account, P&C
- P&C - Learning & Development: holistically looking at L&D, overarching themes and providing training
- P&C - Employee experience - reviews, EVP
- Delivery leads on projects and supporting project onboarding
- Learnings so far:(10)
- Impact: sharing key Metrics
- Information spread across multiple people, alignment needed
- People playing to their strengths
- People allocations sit with more people than solely Head of Function
- Summary & Next steps
(I will inject interactivity /audience participation/polls along the way, getting audience to define what people want out of their job, what a manager is etc )
Learning Outcome
For leaders to gain a different perspective on how we can support our people in while scaling your organisation over just growing a traditional (line) management pyramid. Unpacking what it means to get the best out of our people whilst playing to people's strengths and providing them with the support they need to do the best work they can.
Target Audience
Leaders, Manager, People & Culture Team members
schedule Submitted 5 months ago
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