Product Ownership through Crisis: overcoming uncertainty, fear & insecurity in a post-covid world with Scrum

The covid pandemic has arguably been the most significant global crisis of our time, and continues to affect lives and livelihoods all around the world today.

Through this we hired teams, we learnt how to work remotely, we lost loved ones, and we struggled with those early phases of team bonding that we had in person before. For those of us working with customers who were acutely impacted, we built products like never before.

We ran marathons, like sprints.

Under this pressure and out of necessity, we had to change. Then something magical happened.

With a mix of theory and story-telling, and a healthy smattering of memes, in this session you’ll discover how through the Scrum framework you can:

  • move from ‘creating certainty’ to ‘creating comfort with uncertainty’ as a PO
  • design a product without a designer
  • enable your team to prioritise and manage priorities, in the absence of a PO
  • get right back to basics in a complex, enterprise environment for the good of the team
  • reduce feedback loops with customers
  • build awesome products with the team, and the customer, front and centre
 
 

Outline/Structure of the Presentation

Intro - 2 mins

Part 1 - People in crisis (10 minutes)

How the global pandemic affected the way we worked, and needed to work, as a team, and how we rose to the challenge when faced with new adversity.

  • People in crisis - fear & uncertainty

  • Othering in software development (seriously!)

  • Finding meaning in our work with customer empathy

Part 2 - Big change, fast (16 minutes)

How we taught a team of engineers to talk to customers, prototype in Figma, manage a backlog and build a product without Jira!

  • Managing uncertainty - the old way and the new way

  • You don’t need a product backlog (not like you know it)

  • Engineers can design a product, and manage a backlog, too!

  • Removing barriers to agility in the enterprise

Part 3 - The Leadership Stuff (10 minutes)

Learnings in leadership, leaning in and getting out of the way.

  • Turning the Ship Around

  • The paradox of empowerment and the power of self-actualisation and equity

  • “Humanship” - the new leadership

Conclusion - 2 mins


Note

Each section will have several references to scrum events, artefacts, values and theory, and real-world stories in practice

Activity

Participants will be given a worksheet. Throughout the presentation I will pose questions and give participants opportunities to reflect. Participants who wish to consent to the capture of their notes will receive an analysis of findings based on the data captured during the session.

Learning Outcome

Participants will learn how to:

  • help your team become more comfortable with uncertainty and ambiguity

  • foster a relationship between your team and their customers

  • make work more meaningful for your team

  • make a lot of change, fast!

  • design with customers, in the absence of a design lead

  • create a space where your team can prioritise and refine sprints, in the absence of a Product Owner

Target Audience

Product Owners, Agile Coaches, Scrum Masters, Agile Leadership/Management, Software Developers

Prerequisites for Attendees

Fundamentals of scrum would be beneficial but not required

schedule Submitted 3 months ago

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