We’ve all been there… having to sit through painful meetings and workshops that leads to more confusion, lack of clarity and frustration with a poor use of everyone’s time.

But, we’ve also been to those sessions that have been well facilitated where you think and say, “wow, I can’t believe the day has gone by so fast” and “that was a fantastic session, it really helped..!”

I want to help people and organisations have more of the latter by sharing my principles and practical tips on how to improve yourself to becoming a master facilitator – this is based on taking a human-centred approach by valuing every individual, including yourself. I’ll be using my “facilitation tree” to help everyone visualise what’s needed to always produce fruitful outcomes where value is created and people are valued.

When growing an organisation it is easy to follow established patterns for the organisational structure and end up with a situation with line managers, middle managers and executives.

But when we did a comprehensive review of our organisation and culture, we found that most of our line managers loved mentoring and growing people, but struggled balancing that with the more administrative and managerial tasks like leave, reviews, recruiting and assigning work.

And so we set out to overhaul our organisational structure into one where we have people dedicated to growing team members through mentoring and coaching and people solely responsible for organising and delivering work.

This session is about sharing insights in why, what and how we did this change.

A fundamental and critical skill for any agile coach or leader is the pursuit of the fine art of "Zero F***s Given" ZFG. In contrast to how ZFG is often described on the interwebs, ZFG does not mean "I don't care"! ZFG is a mindset that embraces a myriad of concepts: fear, empathy, objectivity, neutrality, bias, drama, emotional intelligence, and more! Understanding the philosophy of ZFG will empower you to embrace this powerful skill so that you can become a more effective agile coach and leader. 

Unleash Your Agile Leadership Potential and Guide Your Entire Organization Toward Agility

Leadership is one the most significant challenges to business agility adoption faced by organizations. It’s is a key factor―individuals who welcome complexity and know how to leverage influence, culture, and organizational design to align widely distributed teams are integral to the success.

In this talk Zuzi will share her experience with changing organizations, embracing business agility and helping others to develop a new leadership style. The talk is based on her book The Agile Leader: Leveraging the Power of Influence.

Have you ever walked into a meeting and wished it won’t be boring and people will talk to each other? If your answer is “yes”, then maybe you could be the person who lightens up the environment with some appropriate and impromptu jokes. In this session we are going to learn what a sense of humor is, the benefits, the similarities between a stand-up comedian and an Agile coach, how stand-up comedy teaches us to be socially aware, and develop better EQ. Can a good sense of humor be the x-factor to build a resilient culture? Are you curious now? Come and explore the answer!