Having good metrics to guide change is important, whether it is an Agile transformation or any kind of change within your organisation. Who is it that should decide which metrics are important? Enduring change is co-created by leaders at all levels in an organisation, and unless the vision and metrics are also co-created, the efficacy and sustainability of the change can be undermined.

This talk will offer insights around the importance of collectively understanding why something is being measured in the context of transformational change, and also the importance of creating a change community that aligns around the metrics for that change – making the change more evolutionary in nature rather than prescribed. Having a vision and metrics that are built by the change community generates greater momentum and allows the change community and leaders at all levels to leverage collective intelligence on which metrics are important to guide the change.

In this session you will learn about:

  • What a change community is, why you should have one, and steps you can take to start one
  • The importance of a change vision and aligning on it to enable co-creation of change metrics, as well as some useful techniques to co-create one
  • Some steps, techniques and tools that you can use to co-create metrics that will guide you towards the change vision and allow your community to collectively sense and respond
  • The feedback loops that ensure your change metrics keep working for you
  • Ways that you can start to practice this in your organisation

This session aligns with your 'Practices' track the most. It also relates to the 'Culture and Leadership' and 'Agile Everywhere' tracks.

 
 

Outline/Structure of the Presentation

  1. How this evolved and where it came from - a story about evolving and adapting this set of practices
  2. Change Communities - what are change communities, why they are useful, and how to go about creating them
  3. Change Vision - what is a change vision, why it is necessary and how to co-create a change vision
  4. Co-Creating Change Metrics - three stages and useful techniques and practices that enable the co-creating of change metrics, sharing of experiences and challenges doing this and ways I have overcome some of these challenges
  5. Two Feedback Loops - necessary 'inspect and adapt' feedback loops needed to ensure metrics continue to be useful
  6. Challenges Encountered - throughout the session and at the end I will share some challenges that participants may encounter and how they might overcome these based on my own experiences
  7. Some ways that the participants of this session can take what is presented in this session and apply them in their organisations and practices

Learning Outcome

Participants will learn:

  • usefulness of change communities (or similar structures) in enabling change and some steps to establish such communities
  • a set of diverge-converge practices loosely based on the double-diamond approach that can be used and adapted to enable co-creation of metrics for almost any change context
  • some practical ways to overcome common collaboration and facilitation challenges that relate to collaborative decision making
  • the value of taking time and creating space for co-creation practices and the conversations involved in this
  • how the practice of co-creating change metrics can transfer into fostering and enabling co-creation of the actual change itself

Target Audience

People at all levels in organisations who are involved in transformational change

Prerequisites for Attendees

No prerequisites

Slides


schedule Submitted 3 months ago

  • Soma Mazumder
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    Soma Mazumder - Adaptability - A Toolkit for Survival

    Soma Mazumder
    Soma Mazumder
    Agile and Kanban Coach
    Independent
    schedule 3 months ago
    Sold Out!
    40 Mins
    Workshop
    Beginner

    The idea of change scares a lot of people! The thought of being uncomfortable in a new environment freaks us out and results in us being unable to adapt. Like IQ and EQ, we need to understand the Adaptability Quotient, or AQ, to succeed in our life. Be it a new relationship, a new role in life or a new workplace, we all need to adapt. If Charles Darwin was with us today, he would have said it’s “survival of the most adaptable“. In this session we will explore what AQ is and how it’s tied to our personal mental model. Our shared activities will help you learn how to identify your mental model and make it more adaptable.

  • Alex Sloley
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    Alex Sloley - The Agile Community - How to grow, learn, share, and become a global agile community leader

    40 Mins
    Presentation
    Beginner

    Around the world there is a global network of people who, with little fanfare and deep dedication, incubate ideas that change our world.

    They are the ‘agilists’ — those who adhere to the Agile Manifesto published in 2001. They meet in small and big rooms, around tables and on stages. They help each other to make good ideas great.

    If you want to be part of the agile community, this session will open the door to this global movement. With candour and generosity, the speaker invites you to join and shows you how. He reveals why you’ll love it. And he illuminates the path he took to becoming a leader in the global agile community.

    You can join the agile community, too. If you are willing, you are welcome.

    In this session, you’ll discover how to:

    • benefit from being part of the agile community
    • plan and win a speaking gig
    • lead an in-house agile community of practice
    • be seen as a leader within your corporation and your community

    When agilists get together, they change the world. You can be part of that change.

  • Kynan Stewart Hughes
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    Kynan Stewart Hughes / Soma Mazumder / Stephen Reed - Taking Action: Cynefin for Agile Teams

    40 Mins
    Workshop
    Intermediate

    Tired of struggling to get approval and buy-in for agile improvement ideas you know are good? Action forms are the answer. Turn every "no" into a "sure, why not?" Using the Cynefin action form will gets your idea across the line.

    In this hands-on session we'll use the action form and design safe-to-fail experiments that leaders and teams will feel fine about trying. You'll wonder how you ever got permission to try anything without it.

  • James Zhang
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    James Zhang - Building on human-centred facilitation

    James Zhang
    James Zhang
    Coach
    Growing Intentionally
    schedule 3 months ago
    Sold Out!
    40 Mins
    Presentation
    Beginner

    We’ve all been there… having to sit through painful meetings and workshops that leads to more confusion, lack of clarity and frustration with a poor use of everyone’s time.

    But, we’ve also been to those sessions that have been well facilitated where you think and say, “wow, I can’t believe the day has gone by so fast” and “that was a fantastic session, it really helped..!”

    I want to help people and organisations have more of the latter by sharing my principles and practical tips on how to improve yourself to becoming a master facilitator – this is based on taking a human-centred approach by valuing every individual, including yourself. I’ll be using my “facilitation tree” to help everyone visualise what’s needed to always produce fruitful outcomes where value is created and people are valued.

  • Nafees Butt
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    Nafees Butt - Coaching for alignment using LandsWork

    Nafees Butt
    Nafees Butt
    Principal Consultant
    Elabor8
    schedule 3 months ago
    Sold Out!
    80 Mins
    Workshop
    Intermediate

    Have you ever struggled with creating alignment between the members of a team? What does our approach of coaching individuals leave on the table? What if we focus on interaction between the individuals instead of the individuals themselves? In this workshop, we will demonstrate coaching the interactions between the individuals to create alignment. We will use LandsWork, a group coaching activity from Organisational and Relationship System Coaching, to simulate the coaching technique - a must-have for all coaches.

  • Geoffrey Dunn
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    Geoffrey Dunn - Turn your Backlog into concrete small steps using Example Mapping

    Geoffrey Dunn
    Geoffrey Dunn
    Test Engineer
    ResMed
    schedule 3 months ago
    Sold Out!
    80 Mins
    Workshop
    Beginner

    Does your product owner write all the stories? Does your team complain that stories lack detail? Are you finding it difficult to move things to done? Is your done work leaving lots of gaps your customers might find? Do you struggle to break down work into small deliverable slices? Example Mapping can help!

    Example Mapping is a process designed by Matt Wynne ( https://cucumber.io/blog/bdd/example-mapping-introduction/ ) and is a great way to elaborate your features in a collaborative way. Bring together your business people, developers and even your customers to build out detailed stories, acceptance criteria and examples you can run as tests. It is collaborative because everyone can work on their area of knowledge simultaneously. There is no pre-defined order so you can work with the knowledge you have rather than the knowledge you wish you had. It's detailed enough to flush out edge conditions and error states. It's high level enough to engage with customers and business stakeholders. It's fast enough to get outcomes even if your team is time poor. 

    I've been using Example Mapping as a very quick and effective way to start with a rough outline of the goals I want the team to achieve and come out with a detailed backlog of Stories and key Acceptance Tests. I've been using this over 5 years now both in-person and online. I love how easy it is to engage people at the level their comfortable with. We can walk through example by example or we can start by outlining high level outcomes.

    In this workshop we will learn about Example Mapping, how to apply it to your backlog to create some great stories the team can execute. We will practice applying it together to see how we can turn a few simple ideas into a detailed plan.

  • Ant Boobier
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    Ant Boobier - An Above and Below the Line model

    Ant Boobier
    Ant Boobier
    Agile Coach
    Nomad8
    schedule 4 months ago
    Sold Out!
    40 Mins
    Presentation
    Intermediate

    How do I understand an organization’s culture? I draw a line.

    The ‘Above and Below the line’ model. Above the line is about open and positive behaviours, below the line are behaviours that are closed and negative.

  • Venkatesh Krishnamurthy
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    Venkatesh Krishnamurthy - What makes a framework like SaFE popular - a perspective from a LeSS Trainer

    Venkatesh Krishnamurthy
    Venkatesh Krishnamurthy
    Lead Agile CoE
    Protegic
    schedule 2 months ago
    Sold Out!
    40 Mins
    Presentation
    Intermediate

    In this talk, I would like to bring a few nuances that makes the frameworks like SaFE or Spotify attractive for the organisations to implement compared to Large-Scale Scrum(LeSS).

    I would touch upon areas like:

    1. Structural change - Team org
    2. Change in HR policies
    3. Leadership education
    4. Product Perspective 
    5. Decentralisation 

     

  • Alex Sloley
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    Alex Sloley - The Fine Art of Zero F***s Given

    40 Mins
    Presentation
    Beginner

    A fundamental and critical skill for any agile coach or leader is the pursuit of the fine art of "Zero F***s Given" ZFG. In contrast to how ZFG is often described on the interwebs, ZFG does not mean "I don't care"! ZFG is a mindset that embraces a myriad of concepts: fear, empathy, objectivity, neutrality, bias, drama, emotional intelligence, and more! Understanding the philosophy of ZFG will empower you to embrace this powerful skill so that you can become a more effective agile coach and leader. 

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  • Catherine Seal
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    Catherine Seal / Brady March - Building accessibility and inclusion into your agile practice

    80 Mins
    Workshop
    Intermediate

    The aim of this interactive session will be to challenge participants’ thinking about diversity, accessibility and inclusion and provide some practical tools and approaches to help address barriers and biases and make their teams truly inclusive. While Catherine and Brady have a particular interest in disability inclusion, the approach we will be taking you through will be equally applicable to all types of diverse teams.

    Catherine and Brady are both active members of Telstra's Employee Representative Group, Telstrability, as well as having experience as coaches and in the accessibility field.  

  • 80 Mins
    Workshop
    Beginner

    "You better bring it!

    Oh, it's already been broughten!"

    The purpose of cheerleading is to support and encourage their team to achieve peak performance – they give the team the extra oomph to carry them over the goal line! The cheerleaders not only support and celebrate the wins, they also encourage the team when they need to push through their trials and tribulations. Cheerleaders build the hype of the team’s fans by creating infectious energy – just imagine your stakeholders hyped up because of your awesome team!

    In this session, an enterprise agile coach and an award-winning former professional cheerleader will take lessons from professional cheerleading and apply them in an agile team context.

    They will cover the 4 pillars of agile cheerleading – synchrony, chants, formations, and emotions and explore the fundamentals and benefits of an agile cheer so that you can super-charge your teams.

    BE! AGILE! BE! BE AGILE!

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  • Kynan Stewart Hughes
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    Kynan Stewart Hughes - Leading with Measurement

    80 Mins
    Workshop
    Advanced

    Metrics defined outside the Scrum team often put unnecessary pressure on the team, causing dysfunction. And yet, metrics can be  both safe and useful. When metrics are co-created by the team and the business, the process of measurement provides clarity and focus for the team. It also makes improvement visible to everyone.

    Over the last few years, I have used measurement as a way of coaching teams to generate and foster genuine and lasting cultures of continuous improvement. I call this approach Leading with Measurement because it can be used by leaders in any role - coaches, Scrum Masters, Product Owners, managers and developers - to foster real positive change and better agile.

    I have distilled the approach down to some basic principles and simple methods that I'll share in the session. Come along and find out:

    • What really happens when we measure a team - the good, the bad and the ugly
    • Practical ways to shift attention away from harmful metrics and towards good metrics for the benefit of everyone (the business, the team and the end users of the products we make)
    • How to co-create good metrics that provide insight and create opportunities for genuine (measurable!) improvement

    In the workshop, we will put the methods into practice. We will co-create some safe and effective metrics for generating real improvement in our teams. Along the way, I'll be  sharing real stories and results.

  • Kynan Stewart Hughes
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    Kynan Stewart Hughes / Sergei Davidov - How To Run a Coding Dojo

    40 Mins
    Presentation
    Intermediate

    Technical agile practices like Test Driven Development and Pair Programming come from Extreme Programming and can make a good team into an amazing team.  But, especially in large organisations, software teams often have little opportunity to learn these skills. Coding Dojos are a fun, safe way to develop technical agile skills and also the culture of trust that is so critical for high performing teams.

    Many Scrum Masters and coaches don't come from a technical background - or maybe it's been a while since we did any coding - so it can be daunting to even suggest that software teams should practice TDD, pair programming, mob programming etc. However, we don't need to be brilliant coders to run a Dojo. We can learn just enough and provide the context for the team to learn together.

  • Kevin Loong
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    Kevin Loong - Celebrating Courage with a Capital C: Conducting Courageous Conversations

    Kevin Loong
    Kevin Loong
    Scrum Master
    Macquarie
    schedule 3 months ago
    Sold Out!
    40 Mins
    Workshop
    Beginner

    Can you remember the last time you were courageous? Was it at work?

    How are you as a servant leader, helping your teams to have conversations that matters, promote the flow of ideas and spark innovation?

    In this workshop we will:
    - Explore what courage is all about and why it's a core value in the Scrum Guide
    - Learn pro tips that you can use straight away in your teams and conversations
    - Get a chance to practice using Celebration Grid (https://management30.com/practice/celebration-grids/) to facilitate a courageous conversation

  • Peter Lam
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    Peter Lam - Moving from Agile to Agility - Lessons from Transforming at Scale

    Peter Lam
    Peter Lam
    Principal
    Claritas Consulting
    schedule 2 months ago
    Sold Out!
    40 Mins
    Experience Report
    Intermediate

    The number of organisations adopting agile continues to accelerate - with agile being the 'default delivery method' for teams in many organisations. However what is less clear is why so few organisations have managed to scale beyond agile delivery into agile organisations. Unfortunately scaling beyond 'delivery' is critical to realise the benefits from scaling agile. Through this interactive conversation, hear some of the key lessons learned as we took agile from a teams through to thousands of people and teams. Join us as we explore the constraints, challenges and ideas that inhibit us moving agile beyond the teams of teams to organisations.

  • 40 Mins
    Presentation
    Beginner

    Do you start initiatives in a complex domain by attempting to answer “what are we going to deliver and when”? Do internal stakeholders negotiate a scope and date agreement with development and then expected teams to keep “on track” to deliver the agreed deliverables by the agreed date? Do developers cut corners in order to achieve this?

    In this session we will explore how the scope and date-based “Contract Game” is misaligned with Agile as well as Scrum. Also how game theory can help us raise awareness how this competitive game results in many negative outcomes – most of which are opaque to stakeholders – when reality does not go to plan (inevitable in a complex domain).

    We will also outline how to lead your organisation to the co-operative game aligned with Agile methods. This includes short experience summaries on organisations who have done this.

    You can expect to walk away with new language and a practical Scrum-based approach for eliminating the Contract Game so that empiricism and agility can thrive.

  • Nick Payne
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    Nick Payne - Continuous Program Planning… an alternative to PIs

    Nick Payne
    Nick Payne
    Principal Consultant
    Elabor8
    schedule 3 months ago
    Sold Out!
    40 Mins
    Presentation
    Advanced

    The world has gone SAFe! Central to this is the adoption of planning Program Increments every three months in order to "respond to change". But wait – are three month increments really frequent enough to respond to change? What if you could continuously evaluate your program of work and adapt every sprint?
     
    Behold: Continuous Program Planning.
  • Soma Mazumder
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    Soma Mazumder - #AgileHumor - Humor is Serious Business

    Soma Mazumder
    Soma Mazumder
    Agile and Kanban Coach
    Independent
    schedule 3 months ago
    Sold Out!
    40 Mins
    Presentation
    Beginner

    Have you ever walked into a meeting and wished it won’t be boring and people will talk to each other? If your answer is “yes”, then maybe you could be the person who lightens up the environment with some appropriate and impromptu jokes. In this session we are going to learn what a sense of humor is, the benefits, the similarities between a stand-up comedian and an Agile coach, how stand-up comedy teaches us to be socially aware, and develop better EQ. Can a good sense of humor be the x-factor to build a resilient culture? Are you curious now? Come and explore the answer!

  • Kevin Loong
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    Kevin Loong - What Growing Up in the 90's Taught Me About Agile

    Kevin Loong
    Kevin Loong
    Scrum Master
    Macquarie
    schedule 2 months ago
    Sold Out!
    40 Mins
    Presentation
    Beginner

    What does dial up Modems, Nokia 5110's and bad hair cuts have to do with Agile? Well for me, that's where alot of my inspiration and passion comes from.

    Growing up in the Western Suburbs of Sydney in the 90's taught me a thing or 2 about being resourceful, experimentation and building an Agile mindset.

    This talk will be a fun and engaging talk exploring how you can start/continue your Agile journey with loads of 90's references. 

     

  • Carl Hubbers
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    Carl Hubbers - Using feedback to identify opportunities for growth

    Carl Hubbers
    Carl Hubbers
    WoW Coach / Enterprise coach
    Telstra
    schedule 3 months ago
    Sold Out!
    40 Mins
    Experience Report
    Intermediate

    Over several quarters I asked hundreds of developers three simple questions about their product owners.

    1. Would you recommend them to another team?
    2. What's one thing they are doing well?
    3. What's one thing they could do better?

    With thousands of qualitative and quantitative responses I have data that shows what scrum teams most want from their product owners. 

help