Co-creating Change Metrics that Matter More
Having good metrics to guide change is important, whether it is an Agile transformation or any kind of change within your organisation. Who is it that should decide which metrics are important? Enduring change is co-created by leaders at all levels in an organisation, and unless the vision and metrics are also co-created, the efficacy and sustainability of the change can be undermined.
This talk will offer insights around the importance of collectively understanding why something is being measured in the context of transformational change, and also the importance of creating a change community that aligns around the metrics for that change – making the change more evolutionary in nature rather than prescribed. Having a vision and metrics that are built by the change community generates greater momentum and allows the change community and leaders at all levels to leverage collective intelligence on which metrics are important to guide the change.
In this session you will learn about:
- What a change community is, why you should have one, and steps you can take to start one
- The importance of a change vision and aligning on it to enable co-creation of change metrics, as well as some useful techniques to co-create one
- Some steps, techniques and tools that you can use to co-create metrics that will guide you towards the change vision and allow your community to collectively sense and respond
- The feedback loops that ensure your change metrics keep working for you
- Ways that you can start to practice this in your organisation
This session aligns with your 'Practices' track the most. It also relates to the 'Culture and Leadership' and 'Agile Everywhere' tracks.
Outline/Structure of the Presentation
- How this evolved and where it came from - a story about evolving and adapting this set of practices
- Change Communities - what are change communities, why they are useful, and how to go about creating them
- Change Vision - what is a change vision, why it is necessary and how to co-create a change vision
- Co-Creating Change Metrics - three stages and useful techniques and practices that enable the co-creating of change metrics, sharing of experiences and challenges doing this and ways I have overcome some of these challenges
- Two Feedback Loops - necessary 'inspect and adapt' feedback loops needed to ensure metrics continue to be useful
- Challenges Encountered - throughout the session and at the end I will share some challenges that participants may encounter and how they might overcome these based on my own experiences
- Some ways that the participants of this session can take what is presented in this session and apply them in their organisations and practices
Learning Outcome
Participants will learn:
- usefulness of change communities (or similar structures) in enabling change and some steps to establish such communities
- a set of diverge-converge practices loosely based on the double-diamond approach that can be used and adapted to enable co-creation of metrics for almost any change context
- some practical ways to overcome common collaboration and facilitation challenges that relate to collaborative decision making
- the value of taking time and creating space for co-creation practices and the conversations involved in this
- how the practice of co-creating change metrics can transfer into fostering and enabling co-creation of the actual change itself
Target Audience
People at all levels in organisations who are involved in transformational change
Prerequisites for Attendees
No prerequisites
Links
schedule Submitted 3 months ago
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