Powerful Observational Techniques For Coaching Teams
Starting out as a new agile coach is difficult. Where do you go? How do you start? Learn to leverage a coaching approach that focuses on observations and to form insights and goals.
You will uncover a structured approach to coaching which aims at improving team performance by providing clear guidance and structure to the coaches and scrum masters. Through a structured approach, coaches and scrum masters will be able to better target their efforts and create demonstrable improvement in teams.
A structured coaching approach can be applied to, but is not limited to:
- Agile, Lean, Scrum project practices: planning, tracking, improving.
- Agile technical practices testing
- Product management, business analysis, and Product Owner role
- Scrum Master role (team leadership and project management)
- Management and Leadership principles, skills, and practices
- Effective agile process mechanics: iteration planning, reviews, retrospectives, daily stand-up
- Building effective self-organized and empowered product teams
- Evaluation of tools to assist in Agile Lean practices
After an introduction to effective observation techniques, groups will be asked to collect observations from various scenarios drawn from real-life experience with teams and organizations.. Groups will then collaborate with others and draw insights from common behaviors and trends. From this, we will leverage the Coaching Card technique to plan possible coaching paths forward and identify ways that progress could be validated and demonstrated in practice.
Attendees will leave this session with a structured approach to guide their ongoing coaching efforts and share those experiences with others in the organization.
Outline/Structure of the Workshop
Session outline as follows:
The session uses accelerated learning techniques, and is highly interactive, based on the 4C’s approach described in Sharon Bowman’s Training from the Back of the Room.
Connection Activity (10 mins)
- Participants in their table groups identify 3 or 4 challenges they encounter with Observational Coaching.
Concepts (25 mins)
- Introduction into Team Coaching Framework (TCF) and Observational Coaching.
- What is Observer Expectancy Effect or Observer bias?
- Micro-Observations vs Insights: Avoiding Observer’s Bias
Concrete Practice (40 mins)
- Participants observe a short video, and share observations with their table.
- Participants will apply each step of TCF to the case study video in their table group:
- Hypothesis: Each table is asked to come up with up to two or more hypotheses about why they are encountering these specifics in their scenario.
- Goal: Each table should identify where they would like to help the team in their scenario get to
- Indicators: tables identify how they’d know the team was progressing or reached the goal
- Coaching Tool Selection
There will be a debrief after each step of the TCF where each table shares their thoughts the wider audience.
Conclusion (15 mins)
- Participants discuss how on they can apply TCF at their organisation.
- Presenters will share from their experience on how to build a Coaching Group in Your Organization with Structured Coaching
- Q & A
- To be able to explain the structured approach to coaching framework.
- Apply different techniques in observational coaching.
- Learn to avoid observer bias in your coaching.
- Learn to apply tools and techniques on building a coaching culture in your organisation.
- You will demonstrate on how to create transparency in your coaching.
- Learn to inspect and adapt in your coaching.
- Learn to apply validating learning in your coaching.
Scrum Masters, Agile Coaches, Executives, Managers and Agile Leaders
Prerequisites for Attendees
Be in the present!!
Session presented at Mile High Agile 2018 - https://www.milehighagile.org/schedule/ (Introduction to Observational Coaching)
schedule Submitted 4 years ago
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