More asking, less telling. As an agile leader, adopt the approach of humble enquiry to build relationships, increase trust and collaboration, and deal with the challenges of organizational transformations.

"Humble enquiry is the fine art of drawing someone out, of asking questions to which you do not already know the answer, of building a relationship based on curiosity and interest in the other person." - Edgar H. Schein

Working in an agile way asks us to rethink how we relate to each other as we tackle complex problems and challenge the traditional structures of our organizations. Humble enquiry - the art of asking instead of telling - is a critical skill for agilists who seek to improve collaboration and address difficult problems head on. Inspired by Edgar H. Schein's book 'Humble Enquiry, this workshop will teach you the fundamentals of how to do more asking and less telling. Through mini-lectures and interactive exercises, we'll discuss the different types of questioning, consider the forces around and within us that inhibit our ability to ask instead of tell, and examine how this powerful technique can improve collaboration within agile teams as well as help to address some of the challenges of agile transformations.

Have you been to an open space? Did you remember how the facilitator’s held that space? Truth is, open space facilitators are very similar to servant leaders. Each create a space that promotes safety, collaboration, empowerment with little direction and very simple laws. We invite you to explore how to apply the open space concepts to Servant Leadership and our Agile Teams.

You bring a team together, give them some work, and yet they don't meet the organization's or manager's expectations. They fail to deliver, fail to jell, and fail to perform. Why? Before a team can be high-performing, they must first come together as a team. Come get real world, specific ideas on how to properly kick off a team, setting them up for success for themselves, and the business.

“Are we agile yet?”, “Can you get me some metrics on our agile adoption?”, “I want to measure the effectiveness of our agile teams, get me some metrics to do that.”!!!

These are scary questions that can get asked of you from your executives. We’ve all been there. What are you supposed to do? How do you (politely) tell them no, yet still provide your teams with information that will help them? Most importantly, how can we actually help a large set of teams understand their own journey towards adopting agile practices?

Chris and Lee have worked with over 70 agile teams and created an approach that allowed the individual teams to understand where they were on their agile journey while maneuvering through the minefield of executives that wanted performance metrics to hold teams accountable.

This session will be a review of what the challenges were during this process, how they were accepted and mitigated and how the teams were able to get good insight into their agile adoption and performance.

Over the last two years, Capital One Canada has been on a Lean & Agile transformation journey across our entire business. We're still on our journey, but have already made tremendous progress, and have learnt a lot along the way. Join us for a conversation about what we've done, what we've learnt, and how you might be able to apply it to your own team or organization.

Join a panel of Agile Coaches for a discussion as to what we've seen, both the good and bad, in organizations they've been coaching. And, what you can do about it, no matter where you are in your organization. Plus, bring your own questions to ask this panel, and take from the experiences of coaches including Mike Edwards, Chris Chapman, Shawn Button, Tom Sommerville, Dave Dame, and Sue Johnston.