Engineering your (Business) Agility: The role DevOps plays in empowering modern agile software delivery

location_city Toronto schedule Nov 5th 11:20 AM - 12:00 PM EDT place 200 ABC people 34 Interested

High-maturity DevOps teams are 10-20X more responsive to customer demands and 2X better in capturing business value. Additionally, their teams show lower rates of burnout and are 2.2X more likely to recommend their organization as a great place to work.[1] They also deploy 46X times more frequently and are 7X less likely to deploy defective changes.[2]

These are incredible findings... but undertaking a journey towards higher levels of DevOps maturity is NOT as straightforward as some consultants/literature/bloggers would lead you to believe.

It presents challenges for leadership, business, enginering and operations teams. It means changing nearly everything about how you build, test, deploy and operate software... It means taking risks.

In this session you will hear about how we supported a large (very familiar, yet unnamed) organization in taking this calculated risk, helping it realize superior business results from an investment in a DevOps enablement team.

We’ll cover how the team was built, what worked (and what didn’t), and how it unlocked a new level of business agility for the organization.

1 - Accelerate, Jez Humble

2 – 2018 State of DevOps Report


Outline/Structure of the Experience Report

Presentation Outline:

  1. Introduction
    1. What is DevOps?
    2. A lightweight intro to the mindset, processes and technical elements
    3. Framing the context of our specific implementation
  2. What does DevOps mean for my organization?
    1. What can it do for my business?
    2. What can it do for my technology / software delivery?
    3. What are some second-order benefits of applying devops?
    4. How much additional agility can it unlock?
    5. How to effectively sell DevOps and increased engineering effectiveness to management
  3. How do I know that I need DevOps?
    1. How to gather situational awareness?
  4. How to implement DevOps and Platform Engineering initiatives (our case study)
    1. Critical enablers
    2. Starting things right -- applying lessons from Amazon, Twitter, Netflix and Flickr
    3. Kicking things off
    4. Gathering situational awareness
    5. Building your DevOps maturity backlog
    6. Engaging your stakeholders and getting buy-in
    7. Building your team (skills, attitude and capability alignment fit)
    8. Measuring and demonstrating your success

  5. What does a day in the life of a Platform Engineer look like?

  6. Preventing a "DevOops"

  7. Gathering feedback and improving

  8. Q&A

Learning Outcome

Participants in the session will come away with a true understanding of:

  1. How to diagnose organizations for a need of increased DevOps maturity
  2. How to gather situational awareness, build a backlog and build a team for increasing DevOps maturity
  3. How to kick off a DevOps maturity initiative
  4. How to measure your success and materially improve your chances for success
  5. Some key lessons learned from our experience

Target Audience

CIOs, CTOs, Business Leaders, Engineering Leaders, Agile Coaches, Technical Delivery Managers

Prerequisites for Attendees

To Do:

- research into DevOps and how it's being applied (if at all) in your organization

To Bring:

- an open mind

schedule Submitted 3 years ago

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