Handling complexity: what sports teams and universities teach us about complexity

Volatility and uncertainty pervade our business landscapes, and everywhere we look business leaders reference this new complex world we live in. In short, complexity thinking is getting a lot of attention.

Exactly how we address complexity is less clear. The very definition is counterintuitive and hard to grasp. Pulling from contemporary examples, I will explain how complex problems challenge our understanding of the world around us. Using this as a starting point, we can explore what it means to live and work in a complex environment. Perhaps of more interest, we can explore how to stay afloat, and even make headway, when uncertainty and complexity surround us. 

Drawing from some of the longest lived business entities (universities) and some of the shortest (successful sports teams) we will uncover what characteristics organizations that thrive in a fast-changing worlds share. And how your organization's recent focus on agile principles and practices may have saved the day.

 
 

Outline/Structure of the Talk

  • [15 min] Introduction to problem landscapes; complex vs rugged domains; there's something about trampolines
  • [15 min] The tension between exploitation and exploration; the two-armed bandit problem
  • [10 min] The importance of diversity, or why sports teams never turn a profit
  • [10 min] Efficiency vs effectiveness; slack in the university system
  • [10 min] Conclusions and Q&A

Learning Outcome

  • What is complexity
  • Characteristics of different problem spaces
  • How to recognize complex problems
  • The difference between exploitation (efficiency) and exploration (effectiveness)
  • How slack and diversity impact survivability
  • How agile works in complex settings

Target Audience

leaders, agile coaches, anyone interested in complexity

Prerequisites for Attendees

none

schedule Submitted 2 years ago

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