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YOW! CTO Summit 2019 Brisbane Day 1

Mon, Dec 2
Timezone: Australia/Brisbane (AEST)

    Registration for YOW! CTO Summit Brisbane 2019 - 45 mins


    Session overviews and Introductions - 15 mins

  • Added to My Schedule
    John Viner

    John Viner - Rolling out Error Budgets across a 1000 person global engineering organisation

    schedule  10:10 - 10:40 AM AEST place Grand Ball Room 1 star_halfRate

    Zendesk has been struggling with reliability from it’s beginning - in many ways it has been a victim of its own overnight success. Over the last few years we’ve had to take drastic measures to address major outages, such as implementing company-wide change freezes.

    These measures hurt when you have 1000 engineers in 120 product development teams across the globe, and in many ways create more risk when the freeze begins to thaw.

    In order to avoid these freeze’s we have recently moved to implement concepts from the Site Reliability Engineering (SRE) discipline, specifically implementing Error Budgets along with SLOs/SLIs. The aim of this is to “scope” the freeze to those systems that have more reliability issues.

    We’ve had some wins in introducing this approach, but are still very much at the beginning of this journey. This talk will tell the story of this journey along with providing some practical suggestions around tooling and practices to implement.


    Morning Tea - 30 mins

  • Added to My Schedule
    Damian Maclennan

    Damian Maclennan - Typing is not the bottleneck

    schedule  11:10 - 11:40 AM AEST place Grand Ball Room 1 star_halfRate

    What does good enough look like right now for your product, team, or project? Are you investing in features you think you’ll need in the future because going back and changing things is too hard?

    As individuals and as teams, we often deliberate for days (or longer) on the perfect solution, because we can’t decide on the “right way” to build something.

    However, typing code is rarely the slowest part of delivering software.

    We also often get caught by surprise near the end of a project by things we didn’t anticipate. Too often the lesson we learn from this is to spend longer analysing requirements and design.

    This talk will explore how optimising for learning, and having a bias for action will help you iterate towards a better solution faster.

    Damian will discuss some concrete patterns, techniques, and strategies that software teams can take to get working software in the hands of users earlier, and help you build the right thing.

  • Added to My Schedule
    YOW! Conference

    YOW! Conference - Lean Coffee

    schedule  11:45 AM - 12:45 PM AEST place Grand Ball Room 1 star_halfRate

    From Lean Coffee is a structured, but agenda-less meeting. Participants gather, build an agenda, and begin talking. Conversations are directed and productive because the agenda for the meeting was democratically generated. The format for a Lean Coffee is intentionally very simple. It is meant to be the least structure necessary for a coherent and productive meeting.

    Ideas are generated individually, then pooled with those on your table to be then grouped, voted on, and discussed in a timebox. Detailed instructions and explanations will be provided on the day and we will have a few experienced facilitators handy to make sure things run smoothly.

    This session will be a great opportunity to dig deeper into those "aha" moments or questions that arose from the morning's talks, and discuss your current challenges or ideas with your peers at the table.


    Lunch - 60 mins

  • Added to My Schedule
    George Burrows

    George Burrows / Leandro Balan - Five common signs of a dysfunctional leadership team

    schedule  01:45 - 02:15 PM AEST place Grand Ball Room 1 star_halfRate

    Atlassian is one of the most successful tech companies to come out of Australia, and healthy leadership teams are critical to Atlassian’s ongoing success. These leadership teams, often referred to as triads, are responsible for driving the direction and delivery of Atlassian’s products and platforms. They are cross-functional, most commonly represented by Engineering, Product Management and Design. But it’s not all rosy. Leadership teams are vulnerable to the same problems that befall regular teams, as well as additional pitfalls that come from being in a leadership position. If a leadership team breaks down, this can have a catastrophic ripple effect across teams and projects. How can you spot the signs of a failing, dysfunctional leadership team?

    In this talk, two cross-functional members of an Atlassian triad will reflect on past experience in the triad structure. We’ll provide practical advice grounded in real examples, reflecting on what has worked well, what has been lacking and what are the clear & common danger signs to look out for. You'll come away with practical takeaways to help you reflect on your own leadership team and make significant improvements.


    Afternoon Tea - 30 mins

  • Added to My Schedule
    Ted Tencza

    Ted Tencza - Remote Teams: 5 Things I am Doing Wrong and Maybe You Should Too.

    schedule  04:25 - 04:55 PM AEST place Grand Ball Room 1 star_halfRate

    Its increasingly common that teams are distributed across multiple offices, in different countries, all working on the same product or project. But how do you make this work well? There seem to be a number of readily accepted tenants of conventional wisdom to help deal with leading distributed teams, from seeming good ideas “teams must be co-located” to ones that are purely economic “offshore teams can be run at a far lower cost”.

    This talk will challenge the conventional wisdom around leading distributed teams. I will explore how I have structured distributed teams at, and explain where and why I deviate from conventional practices (teams are not co-located or bounded by geography for instance). I will show how ignoring or modifying these can produce much better outcomes, happier, more productive teams, and a great culture of distributed work.

    I have over 10 years experience leading geographically dispersed teams (in the US, Australia, Manila, and Europe) and growing successful high performing tech teams. I recently set up teams in the Philippines and Poland and will be drawing on that experience for this talk.


    Networking Drinks - 60 mins