Changing Narrative - From Measuring IT Output To Business Outcomes

As coaches, our focus on any Agile transformation is limited to measuring IT Output (e.g. Velocity, Defects, Lead Time, Cycle Time etc.)

However the real value from Agility an organization can reap benefits are whether Agile has really harvested Business Outcomes or not. In my talk, I will talk about how to move from a focus on IT Output to Business Outcomes

In my talk, I will talk about how to move focus from IT Output to Business Outcomes.

Few important areas, I cover include :

  • What is a Business Outcome?
  • How Business Outcome contributes to Value Realization?
  • Who formulates Business Outcomes?
  • How an Agile Coach facilitate the achievement of Business Outcome
  • Traceability between IT Output- Business Outcome - Value Realization
  • Business Outcomes with examples (NPS, Release frequency etc.)

Outline/Structure of the Talk


  • What is Business Outcome?
  • Value Pipeline - IT Output To Business Outcome to Value Generation
  • Value Realization through RISQ (Revenue, Innovation, Scalable, Quality
  • Questions

Learning Outcome

Participants will be able to

1. Differentiate between IT Output & Business Outcomes

2. Answer to why Business Outcome matters the most

3. How to establish co-relation between IT Output - Business Outcome- Generate Value

Target Audience

Anyone with an Open mind

Prerequisites for Attendees

Basic knowledge of Agile

schedule Submitted 5 months ago

Public Feedback

comment Suggest improvements to the Speaker
  • Mohammed Javid
    By Mohammed Javid  ~  5 months ago
    reply Reply

    Hi Ashutosh,

    I like these aspects of the submission, and they should be retained:

    • Moving from focus on IT Output to Business Outcomes

    I think the submission could be improved by:

    • Insights from practical experiences in changing the mindset of IT departments to measure with outcome based metrics.
    • Relating to experiences from real time will be a good take away for the participants.


    • Ashutosh Bhatawadekar
      By Ashutosh Bhatawadekar  ~  5 months ago
      reply Reply

      Thanks for the valuable feedback. Since I have worked on this, I can include a case study for a transformation where we did this. However this would require an approval from my organization and once I receive it, I will add the same to the content.