What you Miss in your Customer Journey , How to identify using Innovation Games (r)

This talk is to identify real innovation item type needed in any Customer or Product Journey, a simple yet important topic and how Innovation games help in unveiling that.

Why and what are 30 minutes talk and How is in workshop fashion experience, where facilitator will facilitate, teach and play with the 35 min ( One of the game -: Buy Your feature preferably).

10 minutes for scaling of result analysis.

15 minutes of Q & A and more applicabilities of attendees situations.

 
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Outline/Structure of the Hands on Session

a. 2-3 minutes Energy Management: I am a yoga and meditation practitioner so usually I use few pranayamas.

b. 3-5 minutes: learning, as they belong to Product Management, Product Marketing, Sales, Strategy, Enterprise level coaches.

d. 5-8 minutes : -What we really miss using few examples and keeping participants engaged

e 2-3 minutes :- What we usually do

f. 2-3 minutes : Why important

g. 5 Minutes : What is Innovation games custom frameworks and how it helps

h. Workshop mode (40 minutes): Explaining to them what are steps, Goal

1. : Engaging segmentation as well as teach them how and what

2: Identify facilitator among them and facilitate all tables together

3. Each step facilitate them to let them understand different game types like don't convergent, sense making, decision making, boundary conditions.. e.t.c

4. Ask each table facilitator to let know results of exercise ( Preferably Buy a feature ).

5.Each table is trying to buy 2-3 feature together & facilitators will create notes based on guidelines given to them,.

5. As a producer take downscaling data and show them what it means from a different tribe & what pattern was found, which was not known.

Q &A as well as more applications

Learning Outcome

a. What is really important in Customer Journey

b. What is usually practised

c. What are different Innovation games & few approaches and in which situations commonly they are used.

d How to plan a Physical game/ Collaboration framework.

e. Step by step learning while playing, a deeper understanding of CBT, mind and behavioural patterns

Target Audience

Stratergy . Product Management , Product Owners, Enterprise & Agile Coaches

Prerequisites for Attendees

a. Ideally expected "range" of attendees and based on that I will preplan physical game material.

b. I am also equipped to let them play it physically as well as online, although 90 % of participants usually don't come with laptops in a conference. If they come - I will be ready to do segmentation to also show them In person and online concept

c. Round-table environment.

d.The material will be prepared by the facilitator (Usually, i prefer Printo)

schedule Submitted 5 months ago

Public Feedback

comment Suggest improvements to the Speaker
  • Peter Stevens
    By Peter Stevens  ~  4 months ago
    reply Reply

    Gentlemen,

    Thank you for your submission.

    I get a permission failure when I try to look at your slides. Could you make them readable?

    > Either Volunteer facilitators 1-2 in workshop or Facilitator will use participant

    Are you asking the organizers to provide volunteers?

    Thank you!


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