ScrumMaster who take their role seriously are beset with difficulties. As a process Owner and problem solver, the issues are many and systemic fixes needed. So what can/should they do? As with many other competencies, problem solving needs practice. Here we confront a fictitious case-study (based on two real projects) with help from India's first Scrum coach. As he takes you through the thicket of a complex situation (aren't all real situations complex, and not just "complicated"?) you will get a series of in-depth example SM situations. Further a moderated discussion on how to handle them. Some will be your own. This will be different from a Certified Advanced ScrumMaster class, this doesn't have much coaching content, but a strong problem solving slant.

NOTE: Case study here is of a "cummulative" type, which allows drawing wider lessons based on familiar common experience. The situation is meant to illustrate common (and one or two not so common) problems and their treatment.

 
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Outline/structure of the Session

1. Introductory remarks (3 min)

2. Re-organisation of participants, into pairs or triplets (5 min)

3. Presentation of case-study (3 min)

4. Study time for Case-study (10 min)

5. Initial de-brief (10 min)

6. ScrumMaster with mandate, and ScrumMaster without mandate- moderated discussion (10 min)

7. Participants identify problems (15 min)

8. What to do about these problems (20 min)

9. Summing with QnA (15 min)

Learning Outcome

Strong understanding of ScrumMaster role and detailed examples of pragmatic actions cementing the understanding.

Target Audience

ScrumMasters, Coaches and aspiring managers

Prerequisite

MUST HAVE: Basics of Scrum (Have grasped the ScrumGuide),

SHOULD HAVE: preferably read Peter Huddermark's "Do better Scrum".

COULD HAVE: An awareness of systems thinking will help.

WON'T HAVE: 10+ years of coaching experience! tongue-out

schedule Submitted 8 months ago

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