COMMUNICATION STYLES - Employing and enjoying team differencesSue Johnston
schedule 2 years agoSold Out!
The first value of the Agile Manifesto addresses "Individuals and interactions." Unfortunately, the fact that we're individuals can, sometimes, make our interactions unpredictable. This lively and practical session offers insights on the different ways people process information and communicate and introduces techniques to overcome misunderstanding and get our work done well.
Everyone is different, yet we’re different in some predictable ways. This session shines a spotlight on our patterns and habits of communication and encourages a conscious and strategic approach to conversations. You'll explore the diverse ways people you interact with process and share information. You'll discover techniques to overcome those differences so you can connect and be understood.
With its foundation in sound psychological principles, it’s a light-hearted - yet useful - look at human conversation and a powerful communication tool that can improve relationships at work and in life.
In this interactive session, you'll learn to:
- Recognize individual differences in communication style
- Discover the characteristics of each of four styles, to identify the folks you interact with
- Identify your own communication style, its strengths, patterns and quirks
- Develop strategies to interact productively with people whose styles differ from your own