COMMUNICATION STYLES - Employing and enjoying team differences

The first value of the Agile Manifesto addresses "Individuals and interactions." Unfortunately, the fact that we're individuals can, sometimes, make our interactions unpredictable. This lively and practical session offers insights on the different ways people process information and communicate and introduces techniques to overcome misunderstanding and get our work done well.

Everyone is different, yet we’re different in some predictable ways. This session shines a spotlight on our patterns and habits of communication and encourages a conscious and strategic approach to conversations. You'll explore the diverse ways people you interact with process and share information. You'll discover techniques to overcome those differences so you can connect and be understood.

With its foundation in sound psychological principles, it’s a light-hearted - yet useful - look at human conversation and a powerful communication tool that can improve relationships at work and in life.

In this interactive session, you'll learn to:
- Recognize individual differences in communication style
- Discover the characteristics of each of four styles, to identify the folks you interact with
- Identify your own communication style, its strengths, patterns and quirks
- Develop strategies to interact productively with people whose styles differ from your own

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Outline/structure of the Session

- The session begins with some discovery and discussion of how we have different characteristics and preferences and that we can adapt when we need to.
- It moves to a discussion of different communication styles and preferences, with handout cards to support the learning and to use for exercises that follow.
- Participants complete a quick assessment to identify their own preferred communication style.
- Then they break into style-alike groups to discuss elements of their style and its impact on their interactions with others. (Big learning here.)
- Then they present a quick "How to get along with us" for the other groups.
- We discuss why this is relevant in agile and in teamwork.
- I take questions throughout the session.
- Participants get to keep the cards for reference ("style spotting')

Learning Outcome

In this interactive session, participants will:
- Recognize individual differences in communication style
- Discover the characteristics of each of four styles, so they can identify the styles of people they interact with
- Identify their own communication style, its strengths, patterns and quirks
- Develop strategies to interact productively with people whose styles differ from theirr own

Target Audience

This will be of interest to anyone who deals with people.

schedule Submitted 2 years ago

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