Changing the Language of Change
We swim in a sea of language but seem to be drowning in misunderstanding. Nowhere is this more apparent than in the efforts we make to change ways of organizing work in organizations.
Making common meaning of the language we use when working together takes conscious effort but we typically go about it unconsciously. In this session we'll examine common patterns of unintended consequences that stem simply from the language we use to describe changes to the way we work.
You'll leave with a new model for thinking about language and using it to better effect. We'll discuss and practice the use of metaphor, mindset and specific practices to create shared understand in and between teams.
Outline/structure of the Session
This session is a mixture of presentation and workshop activity.
The session begins with the a brief explanation of the use and impact of metaphor on our lives and why our brains are so influenced by it as a sense-making tool. (10 minutes)
The presentation will explore, with examples drawn from the audience, the consequences of common metaphors used to make sense of our work environment. (10 minutes)
Group exercise (15 minutes)
Wrap-up, Questions + Discussion (10 minutes)
After this session participants will be able to:
- Choose better communication options that promote common understanding in different contexts
- Recognize opportunities to make unspoken knowledge explicit
- Avoid using language that undermines team goals
- Hold improved conversations that clarify intended outcomes
Members of teams who are seeking better ways to share meaning and express their work.
schedule Submitted 2 years ago
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