Pivotal team "break/make" moment's - How to recognize them to influence teams journey
In this experience report, Jesus Mendez and Robert Pragai will navigate the audience through some of their inspiring experiences with teams that have had those moments that have marked their evolution towards the high-performance sustainability nirvana. By sharing their reflections about what the've called "Pivotal team "break/make" moments", Jesus and Robert will show you how to spot and process those special moments to empower and influence the team's journey to thrive.
The Conflict ParadoxRam Srinivasan
schedule 1 year agoSold Out!
It is not a question of if a team is going to have a conflict; it is a question of when. Equipping them to deal with conflict is more than creating agreements or having a good facilitator. We look at a conflict model that focuses on dynamics of conflict by understanding- 1. Cognitive skills:self-awareness about triggers, hot spots, emotions,behaviors. 2. Emotional skills:reading emotions, body language, balancing emotions, using curiosity 3. Behavioral skills:understanding others’ perspectives and needs, avoiding 8 destructive behaviors, embracing 8 constructive behavior. In an organizational setting, it is important to understand the source (culture, interdependence, incompatibility, personality, power, etc.) and types of conflict (cognitive vs. affective). Creating awareness about conflict processes, retaliatory cycles and building a conflict profile can empower teams engage in constructive disagreements.