Communication Games: Exploring communication coping patterns

“Communication is the largest single factor determining the types of relationships a person has.” – Virginia Satir

Communication is fundamental for strong teams. When communication doesn’t “flow” people have lower self-esteem, innovation is diminished, and team morale is lower. Understanding and recognizing communication patterns that are not authentic is the first step to improving those patterns, helping people and teams, grow to become more successful.

Inspired by Virginia Satir’s book “The New Peoplemaking”, this experiential workshop presents four communication coping patterns where communication and collaboration is not effective. Participants will practice these coping patterns to deepen their understanding; and, thereby helping to recognize the effect of the whole self not being represented during communication.

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Outline/Structure of the Workshop

In this workshop we will cover concepts around how people give away a part of themselves when communicating, how that affects self-esteem, and techniques to take back their self-esteem. Associated with each concept the attendees will have an opportunity to interact either through discussing or practicing. The general goal is that there is repeatedly 5 minutes of presentation followed by attendee involvement.

This will be the second time running this workshop. 60 minutes required. 75 minutes would also work. If 75 minutes is provided either there would be more depth on topics below or an addition of a discussion of the Self-esteem toolkit. The likely timing of the workshop is as follows:

5 minutes Introduction to topic area, origins, importance
10 minutes Table discussion on self-esteem and communication process
5 minutes Elements of communication: Self, Other, Context
10 minutes Four communication stances with practice sculpting
15 minutes Groups of 3-4 modelling the communication stances
10 minutes Debrief of modelling and de-rolling
5 minutes Q&A

Learning Outcome

  • Four communication coping stances that inhibit healthy communication
  • The Self, Other, Context model for communication
  • The impacts to Self and Other when unhealthy communication occurs
  • Recognizing the coping stances as the first step to change

Target Audience

All; Individuals / leaders to improve their communication; Coaches / ScrumMasters to help teams

Prerequisites for Attendees


schedule Submitted 1 year ago

Public Feedback

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  • Ellen Grove
    By Ellen Grove  ~  1 year ago
    reply Reply

    Glenn - While I'm intrigued by the subject of this workshop., I'm a little confused from the description as to whether the communication coping patterns that participants will learn to identify are desirable behaviours (i.e skills that someone will learn in this workshop) or undesirable patterns that are being taught so that participants will learn to recognize them and then do something different. The second paragraph of the description and the learning outcomes each suggest something different.  I'm also entertained but confused by what "practice sculpting" might mean.  I'm hoping that you will tune up the description because knowing you I suspect this will be a fantastic workshop (and I would attend it!), but I'm not entirely clear from the description quite what to expect.

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