LAST Conference Canberra 2019 Day 1

Wed, Oct 16

    Welcome - 30 mins

  • Added to My Schedule
    Darren Menachemson

    Darren Menachemson - How systems thinking can create more ethical design

    schedule  09:30 - 09:55 AM place Great Hall (200) people 13 Interested

    The biggest problems we face as a society are systems problems. Systems thinking gives us not only the tools to zoom out and see these in their full, dynamic complexity, but to understand where we can most effectively intervene to make a difference.

    But systems thinking can give us more than that. It can also give us powerful signals about whether our interventions will be ethical, and how we can overlay concepts like compassion, social license and fairness into the loops and the nodes. In the wake of two Royal Commissions and on wavefront of a third, Darren will discuss systems failures, their human cost, and how systems thinking can inoculate our designs from becoming, ultimately, harms.

  • Added to My Schedule
    Tony Ponton

    Tony Ponton / Phil Gadzinski - The Heart of Agile

    schedule  10:00 - 10:40 AM place Great Hall (200) people 4 Interested
    The Heart of Agile ( Developed by Dr Alistair Cockburn one of the signatories of the Agile Manifesto) simplifies two decades of practice into four critical imperatives that amplify your effectiveness:

    - Collaborate
    - Deliver
    - Reflect
    - Improve

    Tony will speak about :

    Why Agile is NOT Dead, The Evolution of Heart of Agile, and why we need it now to deal with the proliferation of methods and frameworks to focus on what matters.

  • Added to My Schedule
    Johanna Elms

    Johanna Elms - APS Census and Thodey - Government Innovation on an edge and how Agility can help

    schedule  10:00 - 11:00 AM place Common Room (150) people 8 Interested

    The 2019 Australian Public Service (APS) Census results for a large operational government department reported that less than 23% of staff identified that “My agency recognises and supports that failure is a part of innovation.” Unsurprising then, only 32% of staff feel inspired to come up with new or better ways of working. With the final Thodey APS review imminent and interim results indicating a need for change where does this leave government departments and how can we, as agiligists, help?

    Innovation must be a core priority for government departments, or they run the risk of becoming obsolete. All organisations alive today have needed to be agile to keep up with the changing world, yet government departments have been largely sheltered from these competitive forces due to the reliance of the public on departmental services and the consistency of funding from government budgets. However, this is no longer the case. The public is increasingly seeking innovation from its government. In 2018 Accenture research found that 8/10 citizens have the same or higher digital expectations from public sector organisations, meaning the public expects their governments to be as innovative as their mobile provider. There is growing public demand for government services to be at the cutting edge of technology and guided by smart insights to ensure public money is invested in the most transparent and meaningful way.

    Underpinning successful innovation is agility and the philosophy it represents, including an egalitarian team structure and collaborating across teams. A growing body of research is showing that traditional forms of innovation in the private sector; entrepreneurship and competition, do not drive the same impact in the public sector. Public sector innovators are better off using a collaborative form of innovation. This means the public sector worker needs to develop collaboration skills as a priority. This is where Agile can step in.

    This session will discuss results of the APS survey and interim APS Thodey Review and provide a discussion forum for participants focussed on agility and its impact on organisational innovation. It will be facilitated using principles of lean innovation and rapid prototyping. If you want to have a say and get your hands dirty than this is a session for you.

  • Added to My Schedule
    Ryan Whitmore

    Ryan Whitmore - Using the Service Design Approach and Gamification to discover unique solutions

    schedule  10:00 - 10:25 AM place Room 3 (50) people 8 Interested

    Hear from Product Designer Ryan Whitmore on how you can use the service design approach and gamification to discover unique solutions to your own business problem.

  • Added to My Schedule
    Shane Martin

    Shane Martin - Mapping Culture

    schedule  10:25 - 10:50 AM place Room 3 (50) people 8 Interested

    In late 2017 as part of efforts by Geoscience Austrlia's Cultural Reference Group chaired by the CEO, Cognitive Edge's sensemaker software was deployed to explore the cultural landscape of the organisation. The survey was extraordinary easy to get up and running and resulted in the anonymous collection of some 200 stories about "what it's like to work here" within a two month period. This talk introduces the methods we used in the survey, the results and actions that immediately followed it, as well as the base it has become to further map and improve our organisational culture.

  • Added to My Schedule
    Mia Horrigan

    Mia Horrigan - How to survive the Zombie Scrum Apocalypse

    schedule  10:45 - 11:25 AM place Great Hall (200) people 3 Interested

    A couple of years ago Christiaan Verwijs and Johannes Schartau coined the term ‘Zombie-Scrum’. What's it all about?

    Well, at first sight Zombie Scrum seems to be normal Scrum. But it lacks a beating heart. The Scrum teams do all the Scrum events but a potential releasable increment is rarely the result of a Sprint. Zombie Scrum teams have a very unambitious definition of what ‘done’ means, and no drive to extend it. They see themselves as a cog in the wheel, unable and unwilling to change anything and have a real impact: I’m only here to code! Zombie Scrum teams show no response to a failed or successful Sprint and also don’t have any intention to improve their situation. Actually nobody cares about this team. The stakeholders have forgotten the existence of this team long time ago.

    Zombie Scrum is Scrum, but without the beating heart of working software and its on the rise. This workshop will help you understand how to recognise the symptoms and cuases of Zombie Scrum and what you can do to get started to combat and treat Zombie-Scrum.Knowing what causes Zombie Scrum might help prevent a further outbreak and prevent the apocalypse

  • Added to My Schedule
    Inga Pflaumer


    schedule  11:40 AM - 12:05 PM place Common Room (150) people 5 Interested

    A year ago in my free time, I started a remote study group for female junior developers, focusing on creating a game using Node.js, React, Redux and Electron. This year, three of the participants found jobs in the industry, and the project continues to grow.
    How do you motivate junior developers to work in a non-profit study project? What are the main issues for them, and how to address those? How do you inspire people to learn, let them experiment and try new things, but at the same time deliver results and move the project forward? And to do all of this with an all-remote team?

  • Added to My Schedule
    Niall McShane

    Niall McShane - Telstra's Agile Coach Academy

    schedule  11:50 AM - 12:30 PM place Great Hall (200) people 8 Interested

    WHY come along?
    Recently there has been quite a bit of discussion in the practitioner community about what an Agile Coach Academy is and what it means for independent coaches.

    In this presentation I will take the audience through the process from idea to establishment of Telstra's Agile Coach Academy. My role as the Academy Lead was to take 50 internal staff members of varying backgrounds and have them move through a developmental journey taking 20 weeks before they were deployed as beginner coaches.

    Concurrently I was hiring senior experienced coaches to support and act as mentors; which was an critical part of the approach. I'll explain what we did, who was involved and how competency was progressively built throughout their journey.

    You’ll hear from my heart not just my head
    It was a transformational experience for all of us and I want to tell the community the story.

    You’ll hear about my journey and the journey of the trainee coaches; what we all learned about agile coaching and ourselves from this experience together.

    Come with your questions about agile coaching- I’ll have time to answer them


    Lunch Break - 30 mins


    Afternon tea - 10 mins

  • Added to My Schedule
    Simon Bristow

    Simon Bristow - Searching for strategic agility

    schedule  03:10 - 03:50 PM place Great Hall (200) people 6 Interested

    In today's world, if businesses aren’t more agile in the way they execute on their strategies, they risk over investing on initiatives that won’t result in the future growth they seek.

    In this talk, we explore how and why businesses should think differently about what strategy means to them, followed by a discussion of some simple frameworks and models that can help organisations better check the performance of future growth strategies, and act earlier when it looks like those strategies are not going to turn up.

  • Added to My Schedule
    Michael Huynh

    Michael Huynh - Agile in Government: Breaking the Rules

    schedule  03:10 - 03:35 PM place Common Room (150) people 2 Interested

    So, you’ve had some success with a few Agile teams applying Scrum by the book in a reasonably accepting situation. Or got teams to adopt Kanban or XP practices. How do you apply an IT software development approach in a non-IT software development context? The systems and rules of the game have changed and following the playbook is not going to be as useful as you might think.

    Join Michael Huynh as he shares the evolution of a team through experimentation with different Agile and Lean practices to build a dynamic Agile team obsessed with continuous improvement, innovation, and customer value. He will be sharing this unique experience, taking a pragmatic approach through experimentation and how breaking the rules of ‘pure agile’ helped this team develop interesting patterns for success. A first in Government – Agile Video Production team.

    This session will dive into leveraging different practices, highlighting the similarities in software development practices, revised mechanics and structure of this team. We will go through the transformational change of this team creating their own successful patterns, structure, and ways of working by breaking the rules. It might inspire your thoughts, processes to experiment and explore different practices to level up your Agility.

  • Added to My Schedule
    Stephanie Ireland

    Stephanie Ireland - Leadership Lessons Managers have taught me

    schedule  03:10 - 03:35 PM place Room 3 (50) people 4 Interested

    Reflecting back on my career, I have thought a lot about the managers I have had including the impacts they have had on their organisation, team, and myself personally. In this talk I will discuss typical management behaviours I have encountered, why not all managers are necessarily suited to agile leadership, however all managers can teach you something valuable about leadership.

  • Added to My Schedule
    Joe Schmetzer

    Joe Schmetzer - Effective Communication

    schedule  03:40 - 04:20 PM place Common Room (150) people 6 Interested

    Communication is a core skill. It is at the heart of all our interpersonal relationships with family, friends and work. It is something we instinctively learn from birth, and continue for the rest of out lives. Effective communication unlocks better relationships, and dramatically improves effectiveness, adaptability, innovation, competitiveness and profitability.

    We are inherently bad at communication.

    This talk explores the various ways in which we fail to communication effectively, including:

    • Unconscious assumptions and cognitive biases
    • Mismatches between individual and group goals (the Unilateral Control Model)
    • Hiding information due preserve control or minimise losses

    It's not all lost, though! There are a number of techniques and skills we can use to communicate more effectively, including the Mutual Learning Model and Non-Violent Communication (NVC).

    At the end of this talk, you will understand the causes of ineffective communication, along with different models for better and more effective communication. The practice is up to you!

  • Added to My Schedule
    John Tooth

    John Tooth - Evolve through delegation of influence

    schedule  03:40 - 04:40 PM place Room 3 (50) people 4 Interested

    Self-organisation can be confronting to leadership. When you support a team to become self-organised it usually means giving up some control. In this workshop we will examine three core patterns and supporting practices that enable influence to be distributed. After this workshop you will have the tools to explicitly distribute influence with confidence.

  • Added to My Schedule
    Teri Christian

    Teri Christian - Case Study: Transform 4500 people with 8 coaches - impossible?

    schedule  03:50 - 04:30 PM place Great Hall (200) people 4 Interested

    This is a case study discussion to share how we are transforming the 2nd largest bank in Australia with a core enterprise team of 3 people and an extended coaching team of 8 professional coaches. We not only transitioned ways of working but also helped with organizational design, transitioned job titles (from over 150 to 7) and workflow management. We are using a model that helps teams change incrementally with weekly measures and understood results. We have been able to have remarkable success using a distributed coaching model, introducing new ways of learning and developing a learning organization.


    Networking event - 60 mins