LAST Conference Canberra 2019 Day 1

Wed, Oct 16
09:00
10:30
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    Joe Schmetzer

    Joe Schmetzer - Effective Communication

    schedule  10:30 - 11:10 AM place Great Hall (200)

    Communication is a core skill. It is at the heart of all our interpersonal relationships with family, friends and work. It is something we instinctively learn from birth, and continue for the rest of out lives. Effective communication unlocks better relationships, and dramatically improves effectiveness, adaptability, innovation, competitiveness and profitability.

    We are inherently bad at communication.

    This talk explores the various ways in which we fail to communication effectively, including:

    • Unconscious assumptions and cognitive biases
    • Mismatches between individual and group goals (the Unilateral Control Model)
    • Hiding information due preserve control or minimise losses

    It's not all lost, though! There are a number of techniques and skills we can use to communicate more effectively, including the Mutual Learning Model and Non-Violent Communication (NVC).

    At the end of this talk, you will understand the causes of ineffective communication, along with different models for better and more effective communication. The practice is up to you!

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    Niall McShane

    Niall McShane - Telstra's Agile Coach Academy

    schedule  10:30 - 11:10 AM place Common Room (150)

    Recently there has been quite a bit of discussion in the practitioner community about what an Agile Coach Academy is and what it means for independent coaches.

    In this presentation I will take the audience through the process from idea to establishment of Telstra's Agile Coach Academy. My role as the Academy Lead was to take 50 internal staff members of varying backgrounds and have them move through a developmental journey taking 20 weeks before they were deployed as beginner coaches.

    concurrently I was hiring senior experienced coaches to support and act as mentors; which was an critical part of the approach.

    I'll explain what we did, who was involved and how competency was progressively built throughout their journey.

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    Kim Ballestrin

    Kim Ballestrin - Wardley Mapping Workshop

    schedule  10:30 - 11:30 AM place Room 3 (50)

    Perhaps you’ve heard about Wardley Mapping and are wondering what it is – or have tried it and want to know a
    bit more. This session will provide an overview of Wardley Mapping, the basics of creating one and you will have
    the opportunity to practice using it for decision-making.

11:10
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    Johanna Elms

    Johanna Elms - APS Census and Thodey - Government Innovation on an edge and how Agility can help

    schedule  11:10 AM - 12:10 PM place Common Room (150)

    The 2019 Australian Public Service (APS) Census results for a large operational government department reported that less than 23% of staff identified that “My agency recognises and supports that failure is a part of innovation.” Unsurprising then, only 32% of staff feel inspired to come up with new or better ways of working. With the final Thodey APS review imminent and interim results indicating a need for change where does this leave government departments and how can we, as agiligists, help?

    Innovation must be a core priority for government departments, or they run the risk of becoming obsolete. All organisations alive today have needed to be agile to keep up with the changing world, yet government departments have been largely sheltered from these competitive forces due to the reliance of the public on departmental services and the consistency of funding from government budgets. However, this is no longer the case. The public is increasingly seeking innovation from its government. In 2018 Accenture research found that 8/10 citizens have the same or higher digital expectations from public sector organisations, meaning the public expects their governments to be as innovative as their mobile provider. There is growing public demand for government services to be at the cutting edge of technology and guided by smart insights to ensure public money is invested in the most transparent and meaningful way.

    Underpinning successful innovation is agility and the philosophy it represents, including an egalitarian team structure and collaborating across teams. A growing body of research is showing that traditional forms of innovation in the private sector; entrepreneurship and competition, do not drive the same impact in the public sector. Public sector innovators are better off using a collaborative form of innovation. This means the public sector worker needs to develop collaboration skills as a priority. This is where Agile can step in.

    This session will discuss results of the APS survey and interim APS Thodey Review and provide a discussion forum for participants focussed on agility and its impact on organisational innovation. It will be facilitated using principles of lean innovation and rapid prototyping. If you want to have a say and get your hands dirty than this is a session for you.

12:00
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    Inga Pflaumer

    Inga Pflaumer - ORGANISING A NON-COMMERCIAL REMOTE STUDY TEAM

    schedule  12:00 - 12:25 PM place Room 3 (50)

    A year ago in my free time, I started a remote study group for female junior developers, focusing on creating a game using Node.js, React, Redux and Electron. This year, three of the participants found jobs in the industry, and the project continues to grow.
    How do you motivate junior developers to work in a non-profit study project? What are the main issues for them, and how to address those? How do you inspire people to learn, let them experiment and try new things, but at the same time deliver results and move the project forward? And to do all of this with an all-remote team?

01:25