GO WITH THE FLOW: your Scrum teams are interrupted 2,000 times per sprint. Let's talk about flow

schedule Jul 20th 11:15 AM - 12:00 PM place EN 205 (C40) people 43 Interested

Scrum is a great framework but there are many ways to do it poorly. The average IT worker is interrupted every 15 minutes, which equates to 2000+ interruptions for a Scrum team every sprint. Unthinkable on a production line, yet too often the norm in offices.

I conducted original research with Scrum teams in Australia last year as part of my Master of Management thesis (and achieved an A), to understand the causes, patterns and impacts of these interruptions on the team's effectiveness and their happiness. And, how mature teams control interruptions rather than let themselves be controlled by interruptions.

Attendees will play a short game to demonstrate how destructive the context switching from handling frequent interruptions is.

My talks are always highly practical and I provide 3 takeaway actions for teams to improve their 'flow' and reduce interruptions.

 
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Outline/Structure of the Interactive

Approx 5 mins per bullet point. I will have highly visual slides (minimum text). The game does not require any materials (it's a spoken game)

* Introduction to the problem and its effects (particularly on productivity and happiness)

* Understanding common causes and patterns of interruptions

* What the people say: results from interviewing several Scrum teams in Australia about interruptions (how it impacts their productivity and happiness)

* How mature teams control interruptions, rather than letting themselves be controlled - and how this can help you

* Short game illustrating the problems that context switching from interruptions (productivity and happiness)

* Takeaway actions for attendees

* Q&A

Learning Outcome

Attendees will:

* understand the causes and patterns of interruptions

* understand the harm of too many interruptions (to productivity and happiness)

* learn how mature teams control interruptions and their effects

* experience the frustration of context switching from interruptions (via the short game)

* receive 3 takeaway actions to implement in their teams / workplaces

* be able to ask questions at the end

Target Audience

People in Scrum teams, managers/leaders of teams

Prerequisites for Attendees

Participants should understand the basics of Scrum, including how work (should) come into the team.

schedule Submitted 1 year ago

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