Moving Fast at Highways England
In 2014 the Treasurer in the UK announced major new projects for the road network but with unprecedented time scales to achieve them. One Director, said "We were trying to face up to change and deal with it but it was a bit nebulous. I didn't want to work from to down theories and models of organisational change, because making them real is so difficult."
In this case study, you will learn how to use practical approaches as an alternative to traditional change models. I combined lessons from complexity science that Ed Olson and Glenda Oeyang developed into a simple model of organisational change (2001) and combined it with the future focus and power of Solution Focus. I will take you through how I worked with them, how I made it easy to use agility principles through Olson and Oeyang's model and how I used Solution Focused questions to create a practical future that they could put into place. Agility can give you a framework for constant change, Solutions Focus gives you the content to put that future in place..
The result was a 200% increase in the number of schemes prepared with only a 15% increase in staff plus a 20% increase in staff engagement scores when the rest of the organisation was flat.
Outline/Structure of the Case Study
A presentation that is happily interrupted with discussion.
You will go away with a simple 3 step model to work with that enables agility to emerge. You will have ideas of how to use solutions focused questions to bring the constantly changing content to life, that an agile organisation fosters.
Anyone interested in learning how solutions focus and self-organising systems, focussing on change at the micro level of relationships, interactions and simple rules can be used for an agile organisation to emerge without disrupting the day job.
Just come along