What do you mean, you're going to reset my password?
This presentation, tells the story of a team which was able to achieve make a significant organisation wide change to the way our systems and services worked. This change required brave leadership, a significant education and training effort and a lot of very tricky conversations. We were ultimately successful, despite a couple of very scary moments. Unsurprisingly, we have learned a great deal about making this level of change and would like to take the opportunity to share some of what we learned.
Outline/Structure of the Case Study
Overview and Context
Attendees will be provided with a step by step guide for driving wide-scale organisational change. The importance of taking users on a journey, how to make a business case for more user-friendly security.
Change Manager, Information Security professionals, IAM professionals
No prerequisite knowledge required.