Using lean tools to create product team balance

schedule Aug 30th 11:30 AM - 01:00 PM place workshop people 6 Interested

Product teams often have a huge challenge in balancing the effort towards building for the future and supporting their product today.

In this workshop you will learn how to use common lean tools like Pareto analysis and PICK matrixes, alongside the cost of delay to ensure that your product teams have a continuing focus of maintaining a health balance between the two.

At Boral and Campaign Monitor we use this light set of lean tools to help teams maximise the impact they have on the supportability of their systems ensuring they have a healthy balance between building for the future and supporting their product today.

 
 

Outline/Structure of the Workshop

1) Talk about the concepts of balance and sustainable pace (5 mins)

2) Introduce lightly how this has work at Campaign Monitor over the 12+ months (5 mins)

3) Break into groups of 3-5

4) Run through a hypothetical scenario across 4 different time periods (10-15 mins per time period).

  • Period 1 - create a pareto chart from a given set of data
  • Period 2 - ideate solutions, and use a PICK matrix and cost of delay to prioritise
  • Period 3 - analyse the changes to pareto charts over time and how this relates to supportability and usage of a product
  • Period 4 - hypotheses what the possible reasons for worsening supportability of a product over time

5) Explore the current state of the team in Campaign Monitor and what they are looking to do in the future (10 mins)

6) Debrief (10 mins)

Learning Outcome

Learn how to create a pareto chart

Learn how to use a pick matrix

Learn how the cost of delay impacts the priority of improvements you can make

Learn the supportability can change over time due to factors outside a teams control

Learn how these techniques can be incrementally adopted and applied over time to

See how this is applied in real life at Campaign Monitor

Target Audience

People that work in product teams that both build and support their product

Prerequisites for Attendees

Previous knowledge and application of pareto analysis and pick matrixes is a bonus but not required.

schedule Submitted 1 year ago

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