Creating a truly Inclusive Culture for high performance

Culture has a huge part to play in moving a team to high performance and the leader of the team plays a critical role in creating that culture. Sam uses the voices of the diverse scaled agile team he led for 2 years from their entries in his leaving card, and shared how the key themes of their feedback, energy, caring and fun came together to create a culture where team members feel valued, trusted and able to do their best every day regardless of their cultural background or which team or company they work for.

 
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Outline/Structure of the Keynote

The talk starts with Sam sharing his personal story on how he started his leadership career 25 years ago as an ambitious leader, how he became a learning leader and finally the breakthrough to being an Inclusive leader.

Sam then defines his version of Inclusive leadership, which is a leader who 'genuinely cares about the well-being, engagement and growth of all team members regardless of who they work for or where they work’.

Using the entries from the leaving card, Sam then shares some stories from the team he led on the 2 year agile project. These covered three themes, energy, caring and fun which were the most commonly used words on the card from team members’ entries. Below are some of the practical tips/takeaways Sam provides across these themes for people to reflect on after the talk to be more inclusive as leaders:

For ‘energy’ Sam talks about the importance of leaders understanding their own energy levels and the benefits of exercise and routine for a healthy body and mindfulness, self-reflection and learning for a healthy mind. With these in place you’ll gain deeper energy reserves and be ready to lead and act. Positivity in language and an inclination for action were other critical success factors.

For ‘caring’ Sam shares stories from the project showing the importance of being in true relationships with team members, being present and available and being grateful for the work the team do every day.

Finally with ‘fun’ Sam’s definition is connecting beyond the office and releasing the pressure through humour. Bringing humour into the workplace and not taking yourself too seriously rubs off on others and helps people feel safe to admit their own vulnerabilities. Regular team offsites and team building activities in the community through volunteering and things as simple as team picnics in the park. These all help us bond as a team and feel part of something special.

In closing, Sam shares the outcomes the project delivered, and that this is not just about the 'soft' stuff but can lead to amazing 'hard' results and outcomes.

Learning Outcome

  • For leaders, practical ideas and tips to create an inclusive culture
  • For team members, knowing what an inclusive culture can feel like and the desire to be part of one

Target Audience

Anyone who leads a team and wants to influence culture and high performance

Prerequisites for Attendees

none

schedule Submitted 2 weeks ago

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