How to coach people when it's complex

schedule Jul 21st 02:30 PM - 03:00 PM place Level 4 - Room 205 (61) people 18 Interested

People are challenged by complex situations everyday. There are times when most of us face a growing list of problems and we may want to dive into the root causes to look for resolutions. This approach assumes there is a clear cause and effect relationship between the problems we have, what caused these problems and what to do next. Maybe this assumption is wrong or maybe it doesn't matter.

In this session I will cover the basics of Solutions Focused coaching. This is a systematic approach to creating change for people. A fundamental assumption of the solutions focused coaching is that you don't need to understand the problem to solve it. This is an important assumption that can lead to positive change for people. For the cynefin freaks this places the approach deep inside a complex or chaotic domain where cause and effect are not necessarily related. I'll cover the basics of the approach, some of the research supporting validity of the approach and if I get my timing correct people can have a go at it.

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Outline/structure of the Session

Presentation with some talking from me. Then a few minutes for the folks to try it out.

Learning Outcome

People are aware of how coaching can be improved with Solutions Focus approach.

Understand that when we are working with people the root cause approach doesn't necessarily lead to the best outcomes.

Have a think about how we understand cause and effect.

Target Audience

Coaches, Managers, people who work with other people


No prerequisites are needed.

schedule Submitted 1 year ago

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