The power of saying "I don't know"
It's something we all struggle with, admitting we don't know something. But I'm here to show you the power of saying "I don't know" to people.
Saying "I don't know" doesn't have to be the end of a conversation, in fact it can be the start of an entirely new, exciting conversation with learning opportunities for all parties.
We will talk through scenarios where we don't feel comfortable saying it, ways we can feel comfortable saying it, and the good things that come from it.
Outline/Structure of the Talk
Why we don't say I don't know
Why we should say it
How to say I don't know to clients
How to say I don't know as an expert
How to say I don't know as a leader
General discussion on I don't know
A deep (and revealing) discussion on the underlying reasons why we feel afraid to say "I don't know" to people
An understanding that there are good things that come from saying "I don't know"
With the desire to start saying I don't know, we also need to know how to position it in a way that means we further the conversation, rather than ending it
At the end, a group discussion on techniques that we use ourselves and the circumstances we wished we had said "I don't know" but didn't