Making a Positive First Impression with Agile Hiring and On-Boarding

schedule May 29th 03:30 - 04:30 PM place Centennial C people 50 Interested

Have you found new team members take months getting up to speed with the rest of the team? Do you wonder about their engagement and happiness in a new place of work?

Many agile organizations struggle with these questions. Perhaps we’re still getting people off on the wrong foot with some details of our hiring and onboarding practices. These often overlooked, easily forgotten practices have a big impact on engagement and culture. Your hiring process can catalyze excitement for the company mission. Agile-appropriate onboarding quickly harmonizes the team and quickly returns them to productivity.

This talk for team members, managers, and change agents examines the positive impact hiring and onboarding practices can have on agile transformation. Using real world examples from successful agile companies, the session shares a mixture of new principles and practices audience members can experiment with. Additionally, the content is wrapped in systems thinking to increase knowledge for organizational change.

 
3 favorite thumb_down thumb_up 0 comments visibility_off  Remove from Watchlist visibility  Add to Watchlist
 

Outline/Structure of the Talk

This talk focuses on raising awareness of commonly overlooked practices when companies “adopt agile.” The talk is organized by two themes with significant transformation impact: hiring and onboarding.

Using a “why-how-what” structure for each lesson, we’ll discuss traditional hiring practices and why they can inhibit self-organizing teams, degrade collaboration and negatively impact culture. Additionally, we’ll take a close look at onboarding and “agile-appropriate” principles for integrating people in engaging ways. For each theme, the lessons will be supported by real stories and examples of successful practices used by agile companies and teams. I'll also include a couple real-time audience surveys to generate interest and engagement during this talk.

60 minute outline:

  • Introduction via storytelling: a short story about Annie and her exciting, positive experience joining a new company! This is how we want it to be!

  • Using digital poll technology, reveal the feelings/emotions of the audience comparing the story to their own experiences.
    (Hint: there’s likely a lot of opportunity to improve here!)

Part One: The Convention of Hiring

  • The goals we share for hiring and getting hired. Reveal a conflict of needs/wants on both sides.

  • Discuss the impact: Overview of traditional methods and their misalignment with agile values and principles.

  • How might we improve? Start here – new principles for hiring
    • Attend to needs
    • Build up from teams
    • People over skills
    • Mentor for the future

  • What might we do with these principles for hiring? Stories and practices used by agile companies with wonderful results.

Part Two: Human-Friendly Onboarding

  • Make visible what’s hidden in the audience: Using the digital survey tool, poll for audience experience with onboarding. Allow the audience to discuss and share stories.
    (Hint: There’s plenty of sad stories)

  • Discuss the research (infographic) around onboarding. Connect the sad stories to real impact on business success.

  • Principles for onboarding HUMANS
    • Home
    • Update
    • Memento
    • Adapt
    • Nurture
    • Structure
  • Spend time with the audience to explain each principle in detail.

  • What might we do with these principles for onboarding? Stories and practices used by agile companies with wonderful results.

  • Conclude session information by refreshing the hiring content and summarizing the keys for agile onboarding.

  • Generate Dialog: Q&A - but with extra facilitation to invite the audience to offer their insights, ideas, and experiences too

At the end of the talk, I will use a feedback wall for audience members to share what drew them to the session, what they learned, and whether their needs/wants were satisfied (what might have helped, if not?). In addition to anchoring participant learning, this will help me improve and refine the talk for future sessions!

Learning Outcome

At the end of this session, audience members will be able to:

  • Recognize how agile values and principles guide us in transforming outdated hiring and onboarding practices.
  • Formulate hiring and onboarding practices which increase engagement in both new hires and existing employees.
  • Identify useful principles for getting new team members to a productive place quickly.
  • Explain practices which create inclusion, excitement, and satisfaction when bringing new people into an organization.

Target Audience

This talk for team members, managers, and change agents examines the positive impact hiring and onboarding practices can have on agile transformation. Have you found new team members take months getting up to speed with the rest of the team? Do you wonder if new employees are happy? If these questions make you nervous, fear not: engagement and harmony in new team members is not something out of reach. I’m going to show you how.

Prerequisites for Attendees

I assume the audience has some level of interest or knowledge of agile in the workplace (with many varying experiences).

schedule Submitted 6 months ago

Public Feedback

comment Suggest improvements to the Speaker

  • Liked Billie Schuttpelz
    keyboard_arrow_down

    Billie Schuttpelz - Want fierce Business Agility? Kick out the Imposter!

    Billie Schuttpelz
    Billie Schuttpelz
    SolutionsIQ/Accenture
    schedule 6 months ago
    Sold Out!
    180 Mins
    Workshop
    Advanced
    With Business Agility, we talk about innovation and failure. What we don’t talk about are the head games that keep us from innovating. We don't talk about the internal dialogues that hold us back from taking risks. Imposter Syndrome is stealing too many of our innovative ideas.
    What if the key to fierce business agility is embracing the concept that people are more innovative when operating in their authentic voice? If that's the case, then we should strive to create a psychologically safe space for them to uncover their authentic voice. This will naturally unleash the innovative ideas already within them.
    Let’s break open the conversation around Imposter Syndrome and Business Agility. It could be the key to unlocking innovation.
  • Liked James Gifford
    keyboard_arrow_down

    James Gifford - 5 Metrics to Create Safety and High Performing Teams

    James Gifford
    James Gifford
    epam
    schedule 6 months ago
    Sold Out!
    60 Mins
    Talk
    Intermediate

    Description:

    I see that a lot of organizations use metrics in inappropriate ways to measure teams. At the heart of these metrics, nine times out of ten, are velocity and story points. These metrics lead to a lot of mistrust, fear, and bad technical practices. This talk will focus on shifting the focus to diagnostic metrics.

    Before shifting focus to diagnostic metrics, we need to understand what inappropriate metrics are. When questioning teams about why their velocity was lower from one sprint to another, teams are more likely to inflate their estimates to avoid questions in the future. This is one of my scenarios. We will explore this case and my other top-ten based on the 165 teams I have interacted with. Focusing on one metric does not provide a balanced view of the team.

    For balance, I promote five metrics. The combination of metrics balances each other. These five metrics are lead time, quality, happiness, agile maturity, and business value. Focusing on these five metric areas can be used as a diagnostic tool to help teams grow and support coaching. During the session, we will use my Excel-based tool and visual model to simulate this balance.

    When you push shorter lead times (how fast) on a team with a lower agile maturity, the first thing to change is quality, followed by happiness and then the delivery of value. Conversely, if a team focuses on TDD, the first thing to change is quality, followed by agile maturity, reduction in lead time, and increased delivery of value.

    Teaching teams to harness data in a positive way will help them to flourish.

  • Claire Moss
    Claire Moss
    aclairefication
    schedule 6 months ago
    Sold Out!
    60 Mins
    Talk
    Beginner

    As a career software tester, I’ve heard rumors DevOps culture will put me out of a job, so I took a job testing for a DevOps team. I’m new to DevOps, but aren’t we all? What matters most is our teams’ intentional decisions to grow our DevOps practices along with our development community.


    Join me as I share my experiences blending disciplines, companies, levels of experience, and differing expectations as a member of efficient and effective delivery teams. I’ll describe common cultural and interpersonal problems I experienced while transforming a cross-functional agile team dogfooding a DevOps implementation.


    Whether you’re into development, operations, testing, customer support, or product ownership, you’ll leave with concrete strategies for improving your DevOps working relationships to keep the technology running smoothly. People factors strongly affect your DevOps technical outcomes, so optimizing your flow includes improving your people practices.


    Don’t feel afraid to ask about DevOps anymore!

  • Liked Colleen Johnson
    keyboard_arrow_down

    Colleen Johnson - Embracing Endless Change

    Colleen Johnson
    Colleen Johnson
    ScatterSpoke
    schedule 6 months ago
    Sold Out!
    60 Mins
    Talk
    Intermediate

    Change is inevitable. In this talk we will discuss the four facets of change that are constantly affecting us: changing products, changing priorities, changing people and changing process. We will look at where these changes comes from, the impacts they have on us and explore concrete tools we can use to get better at responding to them. Attendees of this session will leave with a new attitude on the churn that takes place around us everyday. They will learn to acknowledge the benefits that changes have so they can truly welcome it into their team, their practices, and their life.

  • Liked Erin Randall
    keyboard_arrow_down

    Erin Randall / Yogita dhond - Can Selflessness Lead to Collaboration?

    60 Mins
    Talk
    Intermediate

    Does your team have a "me first" mentality? Are people so focused on getting their own work done, their tickets closed and moved to the right, that they seldom look up to see what is happening with others? What about your division--do teams appear to be siloed, concerned about only themselves, not looking around to see how their work affects others? Let's change this!

    Collaboration is not just working together. We can achieve real collaboration, the type where we inspire one another, challenge the way we work through problems and tackle work, do the things that scare us by making selflessness a daily practice. By making questions of "What did you do to help another person or team?" or "What did someone do to that really made a difference in how you worked?" into our retrospectives and mindset, we can build selflessness into the very fabric of the team. By bringing selflessness to the forefront and making it a talked-about, key ingredient to how our teams function, we can go from wishing for more opportunities to work together to achieving true collaboration.

  • Liked Erin Randall
    keyboard_arrow_down

    Erin Randall / Kari McLeod - Charting Your Course: Creating a Deep, Values-Based Coaching Stance

    120 Mins
    Workshop
    Intermediate

    Coaching stances are a self-charter, a guide for agile coaches and practitioners as they work with individuals and teams. They serve as a way for agile coaches to keep themselves on course and to navigate the choppy waters they undoubtedly encounter. So, how do you go about building that charter, that stance, so that you can show up authentically and as your best self? And, how do you best convey your stance to your team and in your organization?

    In this workshop, Kari and Erin will lead activities designed to help you identify the values and behaviors that define your coaching stance. Through facilitated peak experience and mundane experience exercises, you will uncover and explore your values in ways that are personal and meaningful. In small groups, you will share what is important about these values in the work they do as agile coaches and how you can demonstrate these values in their work within the organization, whether that’s with teams, management, senior leadership, or other agile coaches. You will also choose an image that resonates with the way you would like to illustrate your coaching stance--or design one of your own. Erin and Kari will leave you with inquiries to further develop your charter once you return home from the conference.

    With the tools and exploration in this workshop, you can return to your teams and organizations, better prepared to serve as agile champions and thoughtful agile-coaching practitioners. It is our hope that you will be inspired to help other agilists in your organizations to create their own values-driven coaching stances.

  • Liked Joe Ziadeh
    keyboard_arrow_down

    Joe Ziadeh / Jolene Jangles - How to Win Friends and Influence Leaders - An Experiential Leadership Workshop

    120 Mins
    Workshop
    Beginner

    How do you gather leadership support for your Agile Transformation? In this workshop we'll explore the easiest way to get leadership support for your transformation: By Building More Leaders!

    In this session we will briefly describe our experience building an agile leadership program in a Fortune 25 healthcare company. Then we will spend the rest of the time going through fun activities to help leaders develop their emotional intelligence, increase their comfort with vulnerability, and walk away tools they can immediately apply to their teams.

    If you want to move around, have a blast, and learn what a chihuahua and a banana can teach people about leadership then please stop by.

  • Liked Erin Randall
    keyboard_arrow_down

    Erin Randall / Trey Henderson - Crowd Control: Agile Facilitation Techniques to Bring about Deep Democracy

    60 Mins
    Talk
    Intermediate

    Effective facilitation is the WD-40 of the agile practitioner’s toolbox. Without effective facilitation, meetings squeak along, skip a gear, or worst of all, grind to a complete halt. But with good facilitation, teams find deep democracy, working collaboratively towards team-defined goals.

    In this talk, Erin, Yogita, and Trey will discuss and model effective facilitation techniques that facilitators can use to ensure that all voices are heard. We will lead everyone through a point-by-point understanding of what a good facilitator is, the role the facilitator plays within a group, and why teams need to hear all voices. We talk about building and supporting psychological safety, facilitation methods to acknowledge dominant participants while encouraging quieter voices, and how to deliver impact feedback in a way that supports deep democracy. Lastly, we talk about what to do with teams that have achieved a deeper democracy and how to follow up with participants once they have left the room. This is a learning session, but we also leave room to practice new skills so that everyone leaves with something new for their toolbox.

  • Liked Bernie Maloney
    keyboard_arrow_down

    Bernie Maloney - Harness the Hive! Bottom Line Impacts of Team Collaboration

    Bernie Maloney
    Bernie Maloney
    Agile Coach
    Persistent Systems
    schedule 6 months ago
    Sold Out!
    60 Mins
    Talk
    Intermediate

    Do your coders shy away from testing? Are your leaders or teams struggling to embrace the concept of “T-shaped” individuals? Would you like to demonstrate the impact of collaboration with evidence, and have fun along the way?

    What many teams initially think collaboration is, really amounts to cooperation. - doing a little more if there’s time left in an iteration. This hands on workshop will demonstrate the outcomes possible when teams shift fully into collaboration. Through 3 sprints of a simulated product development, participants will get a tangible feel for the differences between coordination, cooperation and deeper cross functional collaboration. They’ll see where bottlenecks really exist when team members stick to their competency AND the impact when they focus instead on the shared goal or outcome. We’ll explore what’s holding back collaboration in our own work teams, and what changes teams can make to foster greater collaboration and higher performance.

    This workshop is aimed at Change Agents, Coaches, Scrum Masters and Managers who want to engage their teams to realize the benefits of true collaboration. Additionally, Product Owners and Executives will find the data generated through the exercises beneficial and compelling when faced with stakeholders or teams skeptical of or resistant to collaborate fully and embrace cross functional team work.

    Want to help your organization shift from "busy bees" and into a resilient "hive mind" of shared progress and achievement? Come see first hand the impact of collaboration towards a shared goal, and get a sense of how you can Harness your Hive towards higher performance, interactivity and fun.

  • Liked Zach Bonaker
    keyboard_arrow_down

    Zach Bonaker - Prosperous Metrics: Solving the Scenarios We Struggle to Measure

    Zach Bonaker
    Zach Bonaker
    Teradata
    schedule 6 months ago
    Sold Out!
    60 Mins
    Talk
    Beginner

    Imagine yourself sitting down in a director’s office with a nervous feeling. “So, about those agile metrics I asked from you…”, she says. Your stomach churns and pulse quickens.

    How will you show progress of transformation with agile? How will you measure improvement in teams and people? And how will you avoid the threat of harm from popular metrics like “say:do ratios” and “velocity”?

    Whether you’ve worked as a manager, coach, or consultant, you’ve likely experienced conflict and confusion over metrics with agile. Traditional metrics which emphasize personal productivity drive negative behaviors, encouraging us to stay busy over working together to achieve goals. Meanwhile, leaders feel dissatisfied with popular “agile metrics,” such as velocity and burn-down charts, when they fail to provide the insights desired.

    Join what's sure to be a lively discussion as we explore scenarios we often struggle to measure. Through an innovative combination of quantitative and qualitative methods, discover outcome-oriented metrics which solve organizational needs for performance, quality, and change. Clarity and prosperity between agile and metrics is not out of reach. Come find out how!

  • Liked Adam Weisbart
    keyboard_arrow_down

    Adam Weisbart - Virtuous Metrics - Most metrics are the devil. Be an angel.

    Adam Weisbart
    Adam Weisbart
    Recess!
    schedule 6 months ago
    Sold Out!
    120 Mins
    Workshop
    Intermediate

    The Agile Manifesto tells us “Working software is the primary measure of progress”, but when pressed by management to report on our progress we often fall back on non-agile metrics and measures that hurt our team and organization.

    As Deming pointed out “the most important figures that one needs for management are unknown or unknowable, but successful management must nevertheless take account of them.”

    Most metrics can be gamed, focus on the wrong things, or are downright harmful. There are however Virtuous Metrics that enforce behaviors that are helpful to agility, provided they're focused on by the right people.

    During this session, we’ll learn about Virtuous Metrics that will help your team self-organize and your organization become more agile through a fast-pace and hilarious game. You’ll leave this session with a framework for employing Virtuous Metrics in your organization for continuous improvement.

  • Liked Paul  Tevis
    keyboard_arrow_down

    Paul Tevis - Empathy: A Keystone Habit

    60 Mins
    Talk
    Beginner

    To help people and teams thrive, we want to be fierce: we want to “show heartfelt and powerful intensity” (as the conference organizers remind us). Doing that requires that we create a strong container around that fierceness to use its energies productively. And that requires empathy.

    This talk will explore how empathy – the ability to understand others' needs and ensure that they know that you understand them – is what Charles Duhigg calls a "keystone habit", a behavior change that unlocks other cascading behavior changes. Building the habit of empathy will help you to build trust, influence others, give effective feedback, and enable collaboration. Along the way, we will look at seven tools to enhance your practice of empathy and help you to be fierce.

  • Liked Natalie A Warnert
    keyboard_arrow_down

    Natalie A Warnert - Increasing Diversity and Inclusion with Women in Agile - The Women in Agile Story from MVP to Non Profit

    Natalie A Warnert
    Natalie A Warnert
    Natalie Warnert LLC
    schedule 6 months ago
    Sold Out!
    60 Mins
    Talk
    Intermediate
    Women in Agile started like most movements do, with a problem and a small grassroots effort which was not on the leading edge. Now it has grown to a leading non-profit organization with local groups across the world and many conference pairings under its belt all in a timeframe of a few years. Women in Agile utilized leading-edge MVP/lean startup targeted experiments to determine how to expand meaningfully and sustainably while examining data and experience collected along the way.
    While the need for diversity is nothing new, the way Women in Agile approached the inclusion of new and diverse ideas is! All genders are welcome, included, and valued in participating and learning to be better allies to each other! Women in Agile turns no one away and is different in the way we lead through empowering the community - anyone can start a Women in Agile group, join, and receive support!
    This session discusses how Women in Agile got to where it is today, what is in store for the future, and how you can take our lessons learned to grow organizations and ideas in a successful and sustainable way and get yourself or your community involved in making a change. We will be using the Denver group leaders as a shining example of a thriving group and will examine their unique learnings as part of the session.
  • Liked Zach Bonaker
    keyboard_arrow_down

    Zach Bonaker - Transformation 101: Avoiding the Inevitable Avoidance Principle

    Zach Bonaker
    Zach Bonaker
    Teradata
    schedule 6 months ago
    Sold Out!
    60 Mins
    Talk
    Beginner

    Ashok Singh said, "When people are not able to solve organizational problems, they come down to tweaking the framework to accommodate the dysfunctions." In fact, Tim Ottinger coined this behavior "Singh's Inevitable Avoidance Principle."

    How do we know when we’re avoiding tough problems of transformation? Quite literally, we need to see a picture of where behavior isn’t changing.

    In this session, discover how to make transformation visible with a simple tool any organization can begin using immediately. Using the power of visual management, learn how simple "sliders" help foster rich, open-ended dialogue and alignment for change. During this informational talk, we’ll use Scrum as the perfect example of how effective this technique can be, while learning how to use the method with any organizational change effort. By creating a visual "picture" of transformation, everyone in the organization can see where attention is needed the most!

  • Liked Christopher S. Dunn
    keyboard_arrow_down

    Christopher S. Dunn - The Pitfalls of the Unspoken: What Do You Expect?

    Christopher S. Dunn
    Christopher S. Dunn
    Agile Coach
    Nelnet
    schedule 6 months ago
    Sold Out!
    60 Mins
    Talk
    Beginner

    What if we lived in a world where we had no expectations of one another? While that may seem unrealistic, as human beings, we tend to enter relationships (both business and personal) with a set of expectations. Instead, what if we understood those expectations and were honest with one another regarding them? In this session, we’ll explore some of the pitfalls of unspoken expectations and how we can be more intentional and open. We will cover some of the science of what goes on in the brain when expectations are unmet while also discussing ways to "publish" what we expect of one another.

  • Liked Chris Murman
    keyboard_arrow_down

    Chris Murman - Here's Why We Are All Control Freaks (And What We Can Do About It)

    Chris Murman
    Chris Murman
    Agile Consultant
    SolutionsIQ
    schedule 6 months ago
    Sold Out!
    60 Mins
    Talk
    Beginner
    Control freaks. We’ve either called someone that name or been the recipient of that moniker. I used to think it was a personality trait only a few possessed. Often reserved for someone who can’t seem let go of the steering wheel, or listen to the advice of others with an open mind. These are the people that are resistant to change and our harshest critics.
    Those assumptions were proven wrong after reading The Control Heuristic. I learned that control was a tool that is used by everyone to manage our discomfort in situations. That we are governed by our subconscious in subtle ways and are always concerned with emotional comfort.
    Learning all that helped me see clients in a new light, and I would like to share what I learned. By seeing this behavior in a new light, I was able to start meeting people where they were at in the moment and partner with them in the journey to change. The book's author helps present change in a way that can allow others to be more comfortable with it.
    Come explore this topic with me as I present my findings. By discussing control and the reasons we exercise it, I believe we can understand better ways to help teams be comfortable with change.
  • Liked Erin Bolk
    keyboard_arrow_down

    Erin Bolk / Christopher S. Dunn - 2 Peas in a Pod is Better Than 1 - A story of coaching from the inside

    60 Mins
    Talk
    Beginner

    Agile frameworks and methods harness the team concept and “collective intelligence”. In a world of silos and individual achievement, why not stand together? This talk will highlight the journey of two internal coaches who were put together in an organization to help grow its agility. No-one could predict the power and bond of these coaches and what they would create together. We will talk about attributes, benefits and potential downside of pair coaching (if there is one). Tips on how we hold space together during sessions, how we challenge one another to keep growing, learning and becoming stronger as individuals and as a pair.

  • Liked Ryan Latta
    keyboard_arrow_down

    Ryan Latta - Retrospectives They'll Remember

    Ryan Latta
    Ryan Latta
    Agile Coach
    Improving
    schedule 6 months ago
    Sold Out!
    60 Mins
    Talk
    Intermediate

    Retrospectives are regarded as the most important event in Scrum. Yet, how often do they reach their potential of generating real and significant improvement? We will cover what it really takes to facilitate a retrospective. We will focus on the key elements of successful retrospectives: Set the stage, gathering data, generating insights, deciding what to do, and closing. I will share the tricks I’ve learned that allows teams to remember all of the improvements they’ve enjoyed.

  • Liked Dave Cornelius
    keyboard_arrow_down

    Dave Cornelius - Applying the Digital Transformation Strategy Canvas for Improved Technology Value Proposition Conversations

    Dave Cornelius
    Dave Cornelius
    Servant Leader
    KnolShare
    schedule 6 months ago
    Sold Out!
    120 Mins
    Workshop
    Advanced

    Telling a story of how a new technology platform will transform a business to leaders is not easy. We are often not speaking the same language, especially at the portfolio level when there are business and technical people. I developed the Digital Transformation Strategy (DTS) canvas to help bridge the conversation with a visual aid. If you are having discussions with the technical leaders in your organization or consultants, this tool is just what you need to help you understand the technology value proposition to business operations and people. The DTS is a tool to help Product Owners and Architects work collaboratively to frame a business need and an associated technology solution. The attendees will be able to run a short experiment during the presentation to use the DTS Canvas to simulate conversations and decisions for digitizing a business function. A few simple options will be provided and the attendees will have the option to use their own.

  • Liked Robert Galen
    keyboard_arrow_down

    Robert Galen - Establishing your Personal Brand

    Robert Galen
    Robert Galen
    Principal Agile Coach
    RGCG, LLC
    schedule 8 months ago
    Sold Out!
    60 Mins
    Talk
    Intermediate

    As ScrumMasters, Coaches, Consultants we are often focused team ward in our agile journeys. If we’re properly agile focused, then we should be servant leaders and serving others – right? I would agree with that with one large caveat…

    In order to be truly effective, we need to be serving ourselves first!

    And a large part of that service, is effectively building our own brands. In this workshop/talk, Bob Galen will share his thoughts, tips, and techniques toward personal brand-building. First, he’ll establish why it’s important and the value behind your brand. Next, we’ll look at systematic steps towards brand-building. Defining what’s important, but also how to get there. Things like certifications, writing, public speaking, and mentoring will be discussed. But our leanage will be towards finding opportunities for doing as opposed to talking about it.

    Please understand. Brand-building is hard work and this workshop won’t do it for you. But if you’re willing to put in the work, you’ll leave it with lots of ideas and a branding roadmap that will guide your path. Please join us!