Are you delivering "VALUE" to customer? - PLS DO SIR

location_city Hyderabad schedule Jun 21st 03:45 - 04:30 PM place Product Agility

What keeps a business ticking? Customer value.

  • Do you know that 75% of consumers are willing to pay more if they love the product?
  • Have you realized that around 60% of features in a product are rarely or never used.

With this, it is evident that users do not buy or use all that you build and they pay more if they love it. Hence it is important to plan, prioritize and produce as per customer value. But what makes a product lovable and how to win customers?

In this session, I am going to discuss in detail about the new techniques i.e. "PLS DO SIR" which I have implemented with 10+ Scrum teams, how to make a product lovable, how asking the right questions helped us in uncovering issues, how to build undaunted teams and when to engage customers.

You can deliver great "VALUE" to your customer if you can take care of the above.

 
 

Outline/Structure of the Talk

1) Overview of customer value & delight - 3 mins

2) Workshop on slicing with real time examples - 12 mins
3) New slicing techniques "PLS DO SIR" - 12 mins

4) Importance of asking right questions & how to go from MVP to MLP - 6 mins
5) How to deliver VALUE to customer (VALUE as an acronym and each letter has a specific meaning)? - 6 mins
6) How I built undaunted teams, sharing real time experience - 6 mins

Learning Outcome

1) Helps everyone understand what is real "VALUE" and how we can deliver VALUE to customer. (VALUE as an acronym and each letter has a specific meaning)

2) Audience will take away the hand-outs of new slicing techniques with real time examples i.e. PLS DO SIR

3) Steps to deliver minimum lovable product, building undaunted teams and how & when to engage customers.

Target Audience

Everyone involved in agile transformation or adoption or want to know more about it

Prerequisites for Attendees

Basic knowledge of Agile & Scrum

schedule Submitted 6 months ago

Public Feedback

comment Suggest improvements to the Speaker
  • Nagesh Sharma
    By Nagesh Sharma  ~  4 months ago
    reply Reply

    I like these aspects of the submission, and they should be retained:

    • Introducing Factual approach of customer value- for example, 60% of features in a product are rarely or never used
    • The organic approach of your presentation
    • A novel acronym

    I think the submission could be improved by:

    • It would be great if some references are given how you arrived at the data- like Forrester report or Gartner references...
    • Any pitfalls of using "PLS DO SIR"
  • Bhupal Rathod
    By Bhupal Rathod  ~  4 months ago
    reply Reply

    I like these aspects of the submission, and they should be retained:

    • Introduced new jargon's
    • Very detailed
    • Theoretical

    I think the submission could be improved by:

    • How are you quantifying product agility?
    • Does your method better than the one available in market?
      • MoSCow
      • CoD
      • WSJF
      • Value Vs Complexity

    Please let me know your response.

    • Vamsi Krishna Kakkireni
      By Vamsi Krishna Kakkireni  ~  4 months ago
      reply Reply

      Hi Bhupal,

      Thanks for the feedback. The ultimate goal of product agility is to deliver value to customer. This topic is not about any prioritization. This paper helps us in understanding what is VALUE (given it as an acronym and each letter of it has a distinct meaning). I have also covered the steps to deliver value with which we can achieve product agility. I am also covering the new slicing techniques, lean, MLP etc. in a workshop along with the methods that I tried and tested at Pega which generated Value.

  • Venkatesh Rajamani
    By Venkatesh Rajamani  ~  5 months ago
    reply Reply

    I like these aspects of the submission, and they should be retained:

    • Emphasizing customers value and trying to start from "Customer's" perspective
    • I also liked the "undaunted" aspect and it is fresh
    • Sharing real-time experience

    I think the submission could be improved by:

    • How does it lead to Product Agility?
    • Building the right thing does enhance value - but how do we go from there to enhance Agility?
    • Are we going to introduce any product vacuum and fill them to enhance agility?
    • Could you also connect the "why" and "how" part a bit to make it, even more, easier for the audience to get a holistic view?
    • Vamsi Krishna Kakkireni
      By Vamsi Krishna Kakkireni  ~  4 months ago
      reply Reply

      Thanks for the feedback. I have updated the deck, elaborated on the 'why' and 'how' part. I have covered the steps to deliver value with which we can achieve product agility.


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