Outcome Delivery: delivering what matters
Today, most products and services organizations focus their collective attention overwhelmingly on delivering things right – on schedule, on budget, with complete scope and quality. Relatively little collective attention is paid to whether they are delivering the right things that solve their real problems. Gabrielle will talk about moving to an outcome delivery model; including case studies and how to get started.
Outcome Delivery uses Mobius double-loop learning , helping you to focus on what problem to address, how to detect if it’s the right problem to address, how to get and analyze feedback to decide whether to continue or change tracks.
Outline/Structure of the Keynote