Cognitive biases often results to poor decisions that could affect your teams. This talk provides an introduction to cognitive biases and how they impact team performance and effectivity.
I'll cover 3 aspects of teams that could be impacted by these cognitive biases - team dynamics, communication and productivity.
I'll discuss the symptoms of these biases and show you how to proactively control and reduce its effects for more effective teams.
 
 

Outline/Structure of the Talk

Introduction to cognitive bias
We'll take a look at why they exist and what is the brain's motivation in resorting to these erroneous ways of thinking
Cognitive bias in agile teams
We'll dig into the topic deeper, looking at 3 specific areas of agiles teams that could be impacted by these biases.
For each area we will discuss corresponding recommendations on how we can address and dampen the impacts of cognitive biases.
We'll look into,
Team dynamics and identify cognitive biases that could affect team rapport and collaboration.
Team communication specifically looking into standups and how certain biases will help us prevent from leveraging the information we gather from this ceremony
Team productivity and how some cognitive biases can result to analysis paralysis or having teams held hostage by a faulty decision brought about by these biases.
Summary

Learning Outcome

Awareness
Provide awareness of the existence of cognitive biases and use the learnings from this talk to start conversations with and amongst your teams about it
Recognition
Provide attendees information in order to have the ability to recognise these biases in team situations
Action
Once you have the ability to recognise these biases, take corresponding actions based on the recommendations provided to remedy and/or dampen the effects of these biases

Target Audience

Team leaders and members

schedule Submitted 2 years ago

  • Ellen Grove
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    Ellen Grove - Making our Mark: Drawing Together to Enhance Collaboration

    90 Mins
    Workshop
    Beginner

    Co-creating drawings helps teams enhance their systems thinking abilities by really seeing the big picture. A group of people talking around a whiteboard is an effective way to share ideas across a team. Imagine how much richer the conversation is when everyone on the team has a marker in their hand and is actively contributing! Graphic visualization is an important tool for talking about new ideas, generating insights and developing shared understanding. In a team context, drawing is a thinking tool rather than an artistic endeavour. When everyone participates in creating drawings, all team members can see how things fit together and what mental models are at play in defining the situation. And, by drawing together, the team is collaboratively creating meaningful records that are being validated and updated.

    Come along on a visual adventure into how teams can collaboratively visualize ideas and make sure that everyone at the table has a voice. In this workshop, we will warm up with some basic doodling skills practice. No drawing experience is required to take part in this session: if you can hold a marker, we can teach you the skills needed to put your ideas on paper. Together we'll consider the ways that collaborative drawing can be used to enhance group work, and we will share practical activities that you can take back to use with your team for setting the stage, gathering information, and sharing stories.

  • 90 Mins
    Workshop
    Advanced

    Abstract (280 chars)

    What if you could organize and motivate people to double their highest-expected productivity goals? Lessons from a large, distributed, volunteer group of online video gamers offer practical 21st-century guidance for your workplace. Even if you aren't a gamer. Or a space pirate.

    Abstract (full)

    What if you could gather and motivate people to double even their highest-expected productivity goal? What if you had no authority over those people -- if they were all volunteers?

    The future of leadership is emerging to guide 21st-century organizations beyond the small, cross-functional, green-field software development teams of the 1990s. Agile enterprises must respond to emerging markets, provide unity of purpose to workers with conflicting motivations, and foster order when change is the only constant. Agile leadership must cope with distributed teams, "gig economy," diverse skill-sets, and the impact to morale of unexpected changes. But the measure of success is still delivery to the market: volume, quality, reliability.

    Early in 2017, a group of several hundred independent players of the online futuristic video game Elite:Dangerous faced all the above organizational challenges yet still managed unprecedented delivery to their market. And they did it despite the "me first" culture of online games.We'll explore the structural, social, and cognitive factors which enabled this large distributed team of casual volunteers to deliver twice as much as their nearest competition. And we'll uncover how to amplify those factors in your own workplace.

    You'll learn the powerful effects of making individual contributions visible, expanding the scope of your regular team synchronizations, having a loose leadership hierarchy, and encouraging diffusion of innovation. And you'll see how community engagement is an essential quality of a servant leadership culture. This is a compelling story about leadership that's relatable to anyone regardless of their interest in or experience with Agile, online gaming, or space pirates.

  • Martin Aziz
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    Martin Aziz - "When do you need it by?" Business-Agility Metrics in an Agile World

    Martin Aziz
    Martin Aziz
    Principal Consultant
    SquirrelNorth
    schedule 2 years ago
    Sold Out!
    60 Mins
    Talk
    Intermediate

    “When will it be done?” is a question asked in just about every business I’ve encountered, Agile or otherwise. In this metrics-focused session we will explore why that question is so hard to answer and whether it is even the right question to ask.

    We will explore current thinking about measurement in knowledge work fields. How every business needs to identify their own appropriate metrics to measure for their own business challenges and goals. While metrics are always unique for each individual business context, we will identify 4 metric categories identified from the Fit for Purpose framework.

    To connect these concepts to your Agile organization we explore going past looking at measurement as a team phenomena and connect this to the level of services or value streams.

    Digging further we continue to examine questions around measuring and predicting delivery times. We contrast prediction approaches using deterministic methods vs probabilistic methods. And consider multiple sources of variability that make predictions challenging and often impossible.

    We conclude by considering more appropriate questions to replace “When will it be done?” Rather asking “When do we need it” followed by “and so, when should start?”

  • Fernando Cuenca
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    Fernando Cuenca - Visualizing Work: If you Can't See It, you Can't Manage It

    60 Mins
    Talk
    Intermediate

    Unlike a factory, where we can see work literally moving around, piling up waiting, being worked on, or even deteriorating with time, knowledge workers have to deal with abstract constructs that are largely invisible. Suddenly, answering questions like "what are we working on?" or "how does work get done here" can become tricky.

    The basic premise that the first step towards effectively managing knowledge work is to make it visible will not come as a surprise for anyone with some familiarity with Agile. That said, there's more to effective work visualization than a 3-column board showing "To Do | In Progress | Done" columns, and visualizing work items is only the first step.

    This session will explore approaches for visualizing otherwise invisible aspects of work, such as commitments, process, rules and, of course, work items, and using them to enable more effective management and collaboration.

  • Dave Dame
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    Dave Dame / Aaron Sampson, PMI-ACP, ITILv3, SMC - Your Proxy is Killing Your Product...One Delay at a Time

    90 Mins
    Workshop
    Beginner

    A supported Product Owner has the power to prioritize. An empowered Product Owner has the power to say 'No'!

    The Product Owner is the most underutilized and unsupported role in large organizations that are trying to increase their speed to market. Product Owners are only business people playing a 'weekend dad' to the team or they are merely only writing requirements for the team.

    Companies that are successful in delivering products to market empower the Product Owner. The Product Owner has one leg in Product Management and the other leg with the Scrum Team. The empowered Product Owner engages the business, customers, engineering, design, sales groups as stakeholders. They are empowered to optimize value by creating vision and context to enable teams to deliver products people want to buy and are technically sound to maintain and scale.

    In this workshop, we will help you unleash this opportunity and guide you in understanding the role of an empowered Product Owner.

  • thomasjeffrey
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    thomasjeffrey / Adeeb Dhanani - Creating Shared Understanding At High Complexity through Story Mapping, Spec By Example and Domain Driven Design

    90 Mins
    Workshop
    Advanced

    Shared understanding is a pre-requisite to success for any agile teams. Many Agile teams rely on User Stories to help them get consensus on what to deliver, and what done looks like. Stories are a great practice for agile teams, but as the complexity of the problem or solution they are building increases, they often need more. Agile teams can face serious churn in the story writing process as complexity increase. Different team members can have completely different understandings of the meaning of key business and solution concepts. Often the same concepts end up being discussed over and over again, significantly slowing down story exploration. Even worse, different stakeholders end up having ambiguous and even conflicting understanding of the solution.

    During this session, we will discuss how we have integrated story exploration practices such as Story Mapping, Story Grooming, and Spec by Example, with the Domain Driven Design method, with the goal to promote the creation of a ubiquitous language and share understanding of both the solution and business domain. We will show how various teams have leveraged light weight, informal tools to enable both technical and non technical stakeholders to execute in a highly aligned way, and dramatically decrease churn and rework as a result.

    A key part of this session will be taking the audience through an integrated example that show cases how one can elaborate on an idea through progressive refinement of Stories and CRC Card based domain driven models in parallel. We will showcase how Story Maps can be refined through creation of an initial Domain Driven Model expressed through Class Responsibility Cards. We will illustrate how to connect story grooming and refinement of domain models in order to create a precise business and solution language. We will illustrate how domain model walkthroughs can be used to battle test your stories against your domain model, validating key assumptions before coding starts. We will also showcase how both story grooming and domain driven design can be done directly in code, and how this approach dovetails perfectly into test driven development.

  • Gillian Lee
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    Gillian Lee / Courtney Kurysh - Team Health Checks for the Rest of Us

    60 Mins
    Workshop
    Beginner

    Want to experience a health check that you can use with your teams the day after this session? Join in this workshop where you will get hands on experience with Spotify's Health Check model and hear an experience report of applying it to 10+ teams.

    Evaluate what aspects of this model are relevant to your context and goals. Hear about what factors contributed to our success and what potential pitfalls to watch out for.

    Take the guessing out of what to improve on teams and how to measure it.

  • Gil Broza
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    Gil Broza - How to Make Real Collaboration Possible

    60 Mins
    Talk
    Intermediate

    Collaboration is generally considered a net positive, and everyone knows it’s a key principle of Agile. Yet most Agile teams -- even those that seem to work well together -- don’t collaborate nearly enough, and thus don’t reach their full potential. It takes attention and work to make collaboration possible, let alone appealing and practical! In this interactive talk, the author of “The Human Side of Agile” explains the not-so-short list of not-so-simple factors that get in the way of real collaboration, and provides a process for determining actions that will make collaboration possible.

  • 60 Mins
    Talk
    Intermediate

    Wave 2 of Agile is a way to understand the high-performance results that come from Being Agile. We know many in our industry have fallen into the trap or “Doing Agile” – where people lose sight of the objectives and lasting results.

    Wave 2 is about Living Agile. It is how we show up. It is how we work with people and organizations to shape the Culture. It is living Mahatma Gandhi's truth:

    “Be the change that you want to see in the world”.

    When we focus on our own behaviour, we model Being Agile. This is the only way to invite the Agile Mindset. This is Wave 2 Agile. We stop creating conflict and resistance. We become the effective leaders and influencers of lasting change in our organizations.

    “To be or not to be? That is the question.”

  • Mathias Eifert
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    Mathias Eifert - Iterative vs. Incremental – What’s the Difference and Why Should You Care?

    60 Mins
    Talk
    Beginner

    Agile is an incremental and iterative approach to delivering value to our customers. But too often we assume it’s really all about ways to slice work into smaller batch sizes and that both approaches are fundamentally equivalent. However, there is a crucial difference and this lack of awareness is a major contributor to projects and teams that are AINO (Agile In Name Only)!

    In this session, we will discuss how to differentiate between incremental and iterative approaches, their strengths and weaknesses, and why you really need both. We will explore the many ways in which iteration shapes the core of Agile practices, how it supports and enables the benefits of agility, and how understanding its awesome power is a key step in moving from “doing” Agile to truly being agile. In addition, we will take a close look at the practical implications of when to use each approach by discussing real world scenarios, highlighting common Agile anti-patterns and (re)examining familiar story slicing patterns.

    You will walk away with both a better understanding of one of the most important underlying principles of agility and immediately applicable insights for your daily work!

  • Sam Tabbara
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    Sam Tabbara - End to End Enterprise Agile Program Delivery, yes even in large regulatory initatives

    Sam Tabbara
    Sam Tabbara
    Portfolio Lead
    Agile By Design
    schedule 2 years ago
    Sold Out!
    40 Mins
    Experience Report
    Intermediate

    A walkthrough of my experience as a portfolio coach leading teams of agile coaches supporting large (60million+, 120person+) regulatory programs in the financial services industry.

    Comparing the similarities during my time leading a team of transformation coaches and scrummasters delivering customer-facing new technology at Bell, in the regulated telecom space.

  • Jochy Reyes
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    Jochy Reyes - Ready Player One: Levelling up Team Engagement through Gamification

    Jochy Reyes
    Jochy Reyes
    Agile Coach
    ANZ
    schedule 2 years ago
    Sold Out!
    40 Mins
    Talk
    Beginner

    “Being human totally sucks most of the time. Videogames are the only thing that make life bearable.” ― Ernest Cline, Ready Player One

    While this quote is probably an exaggeration, it holds true for all of us at some point or another. Indeed there is something about videogames and gaming that just draws people in and keeps them enticed and addicted.

    It is no surprise that concepts of gamification in many industries continue to proliferate. But what really is gamification? Where did it all begin? Is it just a buzzword or is there real scientific proof behind it? And perhaps most importantly, how can you leverage it in improving your teams?

  • Jochy Reyes
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    Jochy Reyes - IDEO Mashup method: Creative ideation process & the Medici Effect

    Jochy Reyes
    Jochy Reyes
    Agile Coach
    ANZ
    schedule 2 years ago
    Sold Out!
    90 Mins
    Workshop
    Beginner

    The Medici Effect was a coined term by Frans Johansson to describe innovation that happens when disciplines and ideas intersect. Take for example the idea of using something very technically challenging such as blockchain, and an internet favourite such as cats and you have the CryptoCats and the Crypto Kitties! Indeed the most interesting ideas are borne out of collaboration & diverse thinking.

    This hands-on workshop will provide an introduction to the Medici effect using the Mashup ideation method by IDEO.

    The workshop aims to guide the participants on the steps detailed on the Mashup ideation method of IDEO.

    Participants will work in groups and will be guided on IDEO's 4 step Mashup process and will end with a Cereal Box design activity and sharing of the created ideas.

  • Courtney Kurysh
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    Courtney Kurysh - One Does Not Simply Become an Agile Coach, or How I Learned to Embrace Being a Beginner at this Whole “Agile Thing”

    Courtney Kurysh
    Courtney Kurysh
    Agile Coach
    Nulogy
    schedule 2 years ago
    Sold Out!
    60 Mins
    Talk
    Beginner

    You've found yourself at the beginning of a journey where all roads lead to Agile coaching. You might be asking yourself, “What do I need for my coaching journey? Am I ready for this? Who can I ask for help? What is being an Agile coach really about, anyway?”

    In this session, aspiring coaches will hear about an atypical journey to becoming an Agile coach, learn three key lessons, and remember why living Agile values is the key to, well, everything.

    You’ll leave the session with the desire to live fully Agile, have a better understanding of where to start your own Agile journey, and discover how to learn more about yourself along the way.

    This talk was previously presented at Manulife’s Agile Day 2018, organized by Jeff Kosciejew, and received an NPS score of 78.

  • Gillian Lee
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    Gillian Lee / Varun Vachhar - Agile Development with JavaScript

    60 Mins
    Talk
    Beginner

    How can we deliver value continuously when building modern JavaScript web applications? In the past 5-6 years, the popularity of JavaScript has exploded. There’s a good chance that you’re working at an organization where you’re using JavaScript.

    Learn about component-based architecture and approaches to state management that help us respond to changing requirements or even pivot in a new direction as a product evolves.

    What architecture choices and patterns enable meaningful independence and which ones hinder them?

    For all you non-developers out there, this is a fabulous opportunity to deepen your understanding of what choices your software development team may be making. Developers, here’s your chance to learn more about what Agile-friendly modern JavaScript development can look like.

    While some concepts are indeed language agnostic, this session will focus on the JavaScript ecosystem. We will cover the tools and techniques specific to component-based frameworks such as React, Vue, and Angular.

  • SHELISA BAINBRIDGE
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    SHELISA BAINBRIDGE - Bringing Agile Teams and the Business closer together using Human Centered Design

    60 Mins
    Talk
    Beginner

    Many of us have felt the benefits of Agile. Working in cross-functional teams, learning from others in your team, the freedom of self-directedness and self-organization, the decrease in email madness and the value of quick bursts of communication through stand-ups and other cadences, have all enhanced the way that we work.

    But I’m sure we’ve also experienced Agile growing pains. One common pain is developing a solution that ends up falling short of Business expectations and need. This adverse outcome leads to Agile teams potentially feeling disengaged and undervalued; it can cause a strain in the Business/Agile relationship; and it can result in painful and seemingly endless feedback loops to attain a satisfying result.

    During this session I will share a few tips that have worked well for us in bridging the gap in understanding that result in less-than-satisfactory Business results. They include:

    • Introducing the concept of Human Centered Design (HCD) to the Business
    • Providing the Business with a basic Agile understanding to enable effective communicate with their Agile partners
    • Training both teams on light weight, informal tools to enable stakeholders to communicate and execute in a highly aligned way

    By taking these steps we have witnessed a more symbiotic relationship immerge between technical and non-technical teams. We have created ways to help visualize where we have inserted HCD and Agile to help foster this enriched relationship, and we will share these images in our presentation.

  • Fernando Cuenca
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    Fernando Cuenca - Agile beyond the Team: Creating a Context where Agile Teams can Thrive

    60 Mins
    Talk
    Intermediate

    Agile has now gone mainstream. Starting new and more Agile teams is relatively easy, but organizations then run into the challenge to orchestrate the work of multiple agile teams. Some have even observed that even though they manage to obtain better results from individual teams, if they step back and look at the larger picture, work still takes a long time to be delivered, quality expectations are not met, and teams experience considerable "friction" when they interact with their environment.

    This session is directed to those managers that operate above the team (middle-management, director level, etc.) and explores the concerns that need to be considered to create a context in which those Agile teams can thrive and realize the promise of high-performance.

  • Michelina DiNunno
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    Michelina DiNunno - Agile Product Management: Do the Right Things, Not Everything

    90 Mins
    Workshop
    Intermediate

    Agile product managers and product owners often feel the need to be in all places, all the time, with all people. To succeed, they need to be inventive, yet focused; collaborative, yet decisive; far-sighted, yet detail-oriented. The best product owners are strategic—envisioning the product, communicating upstream with business executives, researching the market, and continually planning for delivery of high-value product options. Yet at the same time, they are also tactical—communicating downstream with the delivery team, running product demos, and discussing technical considerations.

    In this session, we identify the responsibilities and disciplines involved in product work, examine decision-making rules applied to this work, and explore how a product owner or manager can leverage the expertise of the development team. Participate in activities to deepen your understanding of product work and product-related decision making. Leave with concrete ways to lighten the load of product ownership while making space for the right things amidst the clutter of everything.

  • Mike Bowler
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    Mike Bowler - Remain calm : Understanding and releasing anxiety/stress in yourself and those around you.

    90 Mins
    Workshop
    Intermediate

    It’s hard to coach those who are highly stressed or anxious and it’s even harder to help others when you are personally stressed or anxious. In this session, we’ll be learning about some of the neuroscience behind these and will learn a variety of practical techniques that we can do to drop that sense of anxiety in less than a minute.

    Anxiety and stress is prevalent within our field and affects everything we do. If you experience this or you would like to help other people who do, then this session is for you.

    Bonus: The techniques we’ll be discussing are also applicable with Impostor Syndrome.

  • Andrew Murphy
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    Andrew Murphy - My job as a software engineer is not to write code

    40 Mins
    Talk
    Beginner

    Many software engineers are lead into the false assumption that we are hired to write code. This talk challenges that perception and discusses the real reason we are paid to turn up to work every day.

    Coding is fun, but we are paid to solve problems.

    I will try and convince you that you can add more value, and have more fun, by concentrating on the problem, not the code.