Overcoming Your Biases: Putting the GROW and Satir Interaction Models to Work

If you hold any form of leadership position, whether as a manager, scrum master, or coach, you will find that you will be at times offering guidance or advice. What unfortunately happens though is that your observation of the need and conversation to help fill that need can get tangled with your biases. Want to improve your coaching conversations? Then this workshop is for you.

To help you work through the arc of your conversation and understand how these biases come into play, we're going to discuss the GROW conversation model and the Satir interaction model. This workshop will open with an anchoring activity. We'll then use an exercise and focused discussion to review each model and see how these played into the coaching received.

 
 

Outline/Structure of the Workshop

This will be a mix of hands-on activity, short presentation of concepts (using handouts), and exercises and discussions. Hand-Outs will be used instead of slides as the topic is focused on using the two models and integrating them into your day-to-day coaching/advising conversations.

We'll start with an anchoring activity of innovation/co-creation. Currently I am thinking of a form of building a paper airplane that utilizes a balloon as propulsion, but that may change to something simpler in the interest of time (I will be giving this as a trial internally).

The flow I am currently thinking of is as follows:

5 minutes to open and give instructions to the teams and while they learn of their goals, I will take coaches for each team out and give them some basic instructions.

25 minutes for the teams to perform their activity and be coached.

10 minutes to present the GROW model and then debrief the coaching conversation by using the model. We'll use a handout of the model to guide us. GROW stands for Goals, Reality, Options, and Will with each element bringing specific perspectives to the conversation.

5 minutes to explore biases that can creep into your coaching conversations.

10 minutes to review the Satir Interaction model and by understanding it to increase self-awareness of how biases can creep in. We'll focus on the hidden portions of the model (Significance and Meaning) and how the biases interact with these.

Remaining Time to close out by summarizing and answering any questions.

Learning Outcome

What a coaching conversation looks like to help a person meet their goals.

Gaining better self-awareness on how biases can be introduced.

Target Audience

Coaches, Scrum Masters, Managers, Consultants; anyone wanting to improve their conversations with others

Prerequisites for Attendees

For participants to get the most out of this, it will benefit them if they have curiosity in how to improve their conversational effectiveness.

schedule Submitted 4 months ago

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