Faceted Coaching Model: Helping Agile Teams be Awesome

In early 2019, I had the honour to work with three highly-talented and passionate agile coaches (Shingi Kanhukamwe, Erick Martinez, and Farshad Gheshlaghi), together we supported a group of 300 people within a large financial institution. More recently, together we four agile coaches have co-created a simple and powerful model to coach, support, mentor, and enable teams. It is called the Faceted Coaching Model.

This workshop will be co-facilitated by Paul Heidema and Shingi Kanhukamwe.

Faceted Coaching Model

Origin of the Model and Its Initial Creation

Shingi was looking for a way to speak to teams in a simple and jargon-free way without sacrificing insight or key areas of focus. Over the past few years, Erick, Farshad and I have also been seeking simple ways to do the same thing as Shingi. Each of us have been in the field of agile coaching for several years and used many approaches to support teams in becoming more effective, collaborative, and healthy.

Continuing the story, Shingi connected the way that jewelers look at precious stones and gems to how we could work with teams. This process led to the naming and focus of the model.

A jeweler uses a special tool called a loupe. It "...is a simple, small magnification device used to see small details more closely." - Wikipedia

With this loupe, the jeweler can see what a stone can become. By cutting into the gem (called faceting), the jeweler is able to see more of its potential through the light, shine, and clarity.

By using the analogy of a loupe, we four co-created a model that uses facets (showcases many aspects of a group or team) to be able to see where the group that we are supporting is and potentially where it could become.

Faceted Coaching Model -- Inventory Worksheet

Key Principles about the Model

  1. The model is agnostic. This means that it does not dictate which framework, method, or set of practices that need to be followed. This allows for a variety of thinking, plenty of experimentation, and any team could use this model.
  2. The model is pull-based. The work that we do with the teams is based on their desire/needs (not ours) on what they would like to advance and focus on. This allows for greater ownership and a partnership between coach and team to improve.
  3. The model is non-linear. Since teams are every changing with its own people and the work to be done, this model allows for each team to advance and regress in multiple ways. This is more closely connected to the reality of life and work.

Faceted Coaching Model -- Pulse Check

Some Closing Thoughts About the Model

As I have been using this model for the past few months with multiple teams (and has my co-creators as well), I have learned that this model is still in development. We started with 5 facets, then grew it to 7 facets, and now to 8 facets.

 
 

Outline/Structure of the Workshop

10 mins -- Origins and Purpose of the Faceted Coaching Model

20 mins -- Walk through of the Faceted Coaching Model elements and its use

30 mins -- Table teams to use the model with example situations

15 mins -- Large group share of how they used the model with the situations and any new learning

15 mins -- Closing remarks and Q & A

Learning Outcome

Each participant will be able to:

  • Understand the reason for the Faceted Coaching Model
  • Understand how the Faceted Coaching Model can be used with teams and groups
  • Implement the Faceted Coaching Model to their own situation using the 3 materials provided: Faceted Coaching Model, Inventory Worksheet, and Pulse Check

Target Audience

Scrum Masters, Coaches, Management, Consultants

Prerequisites for Attendees

  • Understand the basics of the Agile Manifesto
  • Have a desire to help teams and groups advance in their use of agile to achieve product excellence
  • Have a desire to help teams be more healthy, happy, and effective
schedule Submitted 3 months ago

Public Feedback

  • Sarbajoy Majumdarr
    By Sarbajoy Majumdarr  ~  3 months ago

    Looking forward to see how this will.turn out 

    • Paul J. Heidema
      By Paul J. Heidema  ~  3 months ago

      Thank you, Sarbajoy — this workshop is more effective through wholehearted participation like Shingi and I had during the Toronto Open Space earlier this year.

  • Swati Navathe
    By Swati Navathe  ~  3 months ago

    Great topic Paul. Looking forward to know more about your coaching model.

    • Paul J. Heidema
      By Paul J. Heidema  ~  3 months ago

      Thank you, Swati — I hope to present it at this upcoming Toronto Agile Conference.

  • Kennedy Udida
    By Kennedy Udida  ~  3 months ago

    Working with Paul for  the last 2 months, it is interesting seeing how he engages stakeholders with elements of this coaching model. I am looking forward to learning more on how to leverage this model in my work

    • Paul J. Heidema
      By Paul J. Heidema  ~  3 months ago

      Thank you, Kennedy  — it has been an honour to work with you. And this model for engaging stakeholders and teams makes it easier for me.

  • Frank Leong
    By Frank Leong  ~  3 months ago

    Nice jewel analogy! I also  like the simple , jargon-free language.

    • Paul J. Heidema
      By Paul J. Heidema  ~  3 months ago

      Thank you, Frank -- I like the jewel analogy too (credit to Shingi).

      • Fidelia Ogoh, MBA, PMP®, ITIL, ACP, CSM

        Great topic to talk about Paul, I can’t wait to put this model to use. A happy team is an effective team.

        • Paul J. Heidema
          By Paul J. Heidema  ~  3 months ago

          Agreed, Fidelia — when a team is joy and happy then they are more effective in their ability to problem-solve and overcome differences of opinions.

  • Sinora
    By Sinora  ~  3 months ago

    Always looking forward to hear your sessions Paul..  excited to be part of this one... you really are an impactful coach with enormous knowledge and insight!!!

    • Paul J. Heidema
      By Paul J. Heidema  ~  3 months ago

      Wow — such kind and lovely words, Sinora. I will continue to contribute love and impact thru my sessions.

  • Ozgul Turan
    By Ozgul Turan  ~  3 months ago

    Nice one. I would be interested in knowing more about using the model to help our teams get better. 

    • Paul J. Heidema
      By Paul J. Heidema  ~  3 months ago

      Thanks for your comment, Oz. We will do exactly that in the workshop.

      • Gopinath Palanisamy
        By Gopinath Palanisamy  ~  3 months ago

        Still haven't listened to this yet Paul.. Looking forward to it 

        • Paul J. Heidema
          By Paul J. Heidema  ~  3 months ago

          Thank you Gopi for your encouraging words.

  • Fahd Khan
    By Fahd Khan  ~  3 months ago

    I really liked this model presented at TAC Open Space 2019 and I would love to see more reactions to the model. My own reaction was of awe and a praise for its simplicity. 

    • Paul J. Heidema
      By Paul J. Heidema  ~  3 months ago

      Thank you, Fahd -- I am glad that you liked the presentation of this model at Open Space 2019. And your reaction to the presentation humbled me.


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