Practical use of Theory of Constraints - the story about bottlenecks, introducing change and win-win conflicts resolutions
A perfect introduction to the Theory of Constraints in 3 acts. Three compelling stories that represent crucial aspects of ToC including bottlenecks, introducing change in organisations and resolving conflicts to create win-win solutions.
Let us start with ToC premise that at least one constraint limits the achievement of the goal by any system. For the system to improve, the bottleneck has to be identified and exploited.
Experience the pressure felt by ToC experts dealing with "largest marine oil spill in the history" and how creatively and orderly they approached that challenge. I want to share their story and my experiences finding bottlenecks, exploiting them and achieving a higher throughput of value in projects.
ToC has a fascinating way of looking at introducing change into teams and organisations. Participate in considering some uncomfortable "facts" that we all know and believe about our failures. With the help of Eliyahu Goldratt, we will reconsider why some of our attempts at changing the situation around us failed or deliver limited benefits in comparison to initial promises. We will learn what to do next time we face the same dilemma.
Finally, I want to recognise conflicts and ToC way of approaching disagreement resolutions. With the help of the audience, we will build pragmatic Evaporating Cloud to show how to create win-win solutions, forget about compromise and increase understanding between parties. The audience will experience and learn how to stay calm, tips and tricks on how to tackle conflict and how to grow empathy and their conflict solving abilities.
Three stories are bringing essential concepts of the Theory of Constraints to life. We will consider the WHY behind the ideas, HOW to practically implement them and WHAT they can do for you, your team and organisation. Fundamentally we will try to answer three crucial questions:
- What to change?
- What to change to?
- How to change it?
by helping you, find bottlenecks, control the introduction of change and its outcomes and create an environment where conflict is a potential source of interesting conversations.
Outline/Structure of the Workshop
Feel the pressure of dealing with "largest marine oil spill in the history" and an estimated cost of the project being greater than $42.2 billion. Learn to apply the same principles to discover bottlenecks in your team and organization.
Learn why promised benefits of most change initiatives are not delivered and what to do about it. Discover how to follow ToC way of thinking to understand underlying rules and how to be better prepared for new change.
Understand the role of conflicts in modern organization and experience the peace of mind while drawing the Evaporating Cloud helping you resolve your first conflict.
Learn to use crucial concepts:
- Finding and resolving bottlenecks
- Thinking and delivering impactful change
- Resolving conflicts by creating win-win solutions
Gather deep understanding of the underlying principles and WHY behind some of the Agile methodology concepts
Become a better team player, learn how to help people in their arguments, expose and mitigate organisation risks.
Everyone who is interested in the underlying concepts and principles that allowed the growth of Agile. People who heard about or read the "The Goal" or "Phoenix Project" and would like to understand more about ToC. Everyone dealing with conflict in their
Prerequisites for Attendees
Session applies to all levels and all roles within the organisation. We all deal with optimisation problems, try to introduce change in our teams and deal with conflicts in our daily work and life. Every story starts with the introduction of a particular concept and moves into practical and more advanced details and examples while also providing insights into what to learn next.