Vice President - Executive Program Manager
location_on United States
Member since 11 months
Specialises In (based on submitted proposals)
Charles is a Digital Program Manager for Nationwide Insurance. Charles led multiple Lean Agile transformations at Nationwide with the most recent for the Enterprise Digital Enablement (EDE) program which delivers digital solutions that make our customers’ lives easier, our products more accessible, and serve our customers quickly and efficiently. This transformation:
- Increased delivery velocity and implementation frequency of digital capabilities for Nationwide customers via web and mobile applications
- Transformed from a project based delivery approach to a value stream approach
- Utilized Agile, Lean, and DevOps practices across the full lifecycle
- Adopted smaller, co-located, polyskilled, cross functional teams of business and IT people
- Achieved continuous flow of work by breaking work into small batches while eliminating handoffs and duplicate work.
He has a demonstrated ability to build relationships with executives and stakeholders to deliver solutions aligned with business objectives and drive organizational change.
Charles is currently leading a multi-year year $570M+ program for the Personal Lines business being executing by 350+ people across multiple locations in the United States and India.