Charles Kennedy
Vice President - Executive Program Manager
Nationwide Insurance
location_on United States
Member since 4 years
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Charles Kennedy
Specialises In (based on submitted proposals)
Charles is a Digital Program Manager for Nationwide Insurance. Charles led multiple Lean Agile transformations at Nationwide with the most recent for the Enterprise Digital Enablement (EDE) program which delivers digital solutions that make our customers’ lives easier, our products more accessible, and serve our customers quickly and efficiently. This transformation:
- Increased delivery velocity and implementation frequency of digital capabilities for Nationwide customers via web and mobile applications
- Transformed from a project based delivery approach to a value stream approach
- Utilized Agile, Lean, and DevOps practices across the full lifecycle
- Adopted smaller, co-located, polyskilled, cross functional teams of business and IT people
- Achieved continuous flow of work by breaking work into small batches while eliminating handoffs and duplicate work.
He has a demonstrated ability to build relationships with executives and stakeholders to deliver solutions aligned with business objectives and drive organizational change.
Charles is currently leading a multi-year year $570M+ program for the Personal Lines business being executing by 350+ people across multiple locations in the United States and India.
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Nationwide Insurance: Scaling Organizational Agility Beyond the Enterprise Digital Group
Charles KennedyVice President - Executive Program ManagerNationwide InsuranceBart WeaverEnterprise Lean Agile CoachNationiwideschedule 4 years ago
45 Mins
Case Study
Intermediate
In late 2016, the Nationwide Enterprise Digital group began a lean agile transformation to further improve speed to market and increase flexibility in a highly competitive environment. With the success of the Enterprise Digital transformation, other Nationwide business organizations have begun to adopt many of the lean agile execution practices used by the Digital organization. Besides focusing on how Digital’s successes were harvested and leveraged by other Nationwide groups, this discussion will also address organizational scaling challenges, including the critical role of leadership, need for a consistent vision, metrics in a mixed use environment, and the overwhelming OCM and team coaching needs to complete a transformation at scale. The presentation will conclude with discussion of next steps currently underway in the Enterprise Digital group to complete their lean agile transformation.
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