Charlotte McKinnon
Business Analyst
REA Group
location_on Australia
Member since 8 months
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Charlotte McKinnon
Specialises In
Although relatively new to the inducts, I've worked with scrum teams of all shapes and sizes. I specialise in Salesforce CRM implementation programs and have a keen interest in creating data-informed products and finding ways to improve team culture.
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Metrics that motivate: measuring psychological safety for better team outcomes
40 Mins
Discussion Group
Beginner
Every Agile team these days seems to be up to their eyes in numbers - the scrum master can reel off the team’s velocity, cycle time, throughput and average happiness rating off the top of their head. Many of these are said to reflect how productive a team can be. How we reconcile these measures with a team's psychological safety can lead to marked differences in team performance.
In this discussion group we’ll discuss one seemingly simple question - what metrics can be used to capture motivation? Drawing on the experiences from the group and sharing horror stories about the team health check surveys that we’ve all been asked to fill in (there’s only so many ratings on a scale of 1-5 that one person can give), we’ll move past velocity and dive deeper on how to measure psychological safety, why psychological safety can lead to leaner teams with less waste, and finally how we can act on these numbers to make a different to teams after we've measured them.
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