Chris Harwood

Service Director

Healthdirect Australia

Australia

Member since 8 months

Chris Harwood

Specialises In

Chris leads a service division at Healthdirect Australia, overseeing the delivery of the National Health Service Directories. With 15 years in digital leadership, Chris has lead software and infrastructure/ops teams across APAC, delivering to banking, retail, airline, health & entertainment industries. He is a passionate believer that your people & culture are the foundation for delivering great results.

Presented 1 Session

Humans have Interfaces Too

1 yow-cto-summit-2017-sydney culture Accepted Talk 30 Mins Executive organisational-change change-management getting-rid-of-silos
Chris Harwood

Service Director

Healthdirect Australia

8 months ago

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30 Mins

Talk

Executive

As technology leaders, we spend endless hours on solution design reviews, costing, project management & vendor contracts... yet we rarely spend enough time on the thing that has the biggest multiplier impact: your people architecture. This session will be a worked example of how restructuring an organisation to address a significant Theory of Constraints issue achieved results beyond what was expected, and used architecture concepts to get the technology teams on board and help improve autonomy and engagement.

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Chris Harwood

Service Director

Healthdirect Australia

location_on Australia

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Chris Harwood

Specialises In

Humans have Interfaces Too

schedule 8 months ago

30 Mins

Talk

Executive

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Australia

8 months ago

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