Manager, IT Service Desk @ University of Michigan Health System
location_on United States
Member since 2 years
I'm a geek of all trades currently working as an IT Operations Manager, although I've also worked as an Agile Project Manager, Software Developer, Sysadmin, Desktop Support Agent, and Farmer (yes, you read that right). My experience across many different IT roles has given me a unique perspective on the challenges facing IT organizations today. My strength is in bringing people together to solve problems collaboratively. I love dreaming big and overcoming seemingly impossible obstacles.
My current focus is on bringing Lean Thinking, Agile Project Management, and Systems thinking into the world of IT Operations.