Client Success Manager
Member since 3 years
An ITIL Foundation certified, accomplished Project Manager and Process practitioner.
At present serves Ernst and Young GDS as an “Client Success Manager" and works as the liason between Clients and EY.
During the past 3 yearswith EY GDS, has handled multiple projects, initiatives and responsibilities. Have worked on the various roles that include Release Manager, Transition Manager, Client Engagement & Delivery Manager. Have been the major contributor towards creation of new process and services that provides technical guidance to Project teams regarding the Operations Requirement from a Non-functional perspective.
Worked in both Traditional and Agile mode of management and can work in either way with ease.
Has been part of the Organizing Committee for Agile India for three years (2016,2017 and 2018) consecutively and helps different teams in conducting Agile workshops, trainings and meetups.
Prior to EY, I have worked in different roles which includes:
1) Technical Content Writer
2) Business Analyst
3) Project Coordinator
PASSIONATE ABOUT MUSIC AND FOOD. Cooking is my favorite stress buster