Intro and Welcome to the conference.

A Gemba walk (literally the real place where value is created) is going to the actual place to observe or understand. It’s a lean philosophy that reminds us to get out from behind our desks and spend some time where the real action occurs.

Regular Gemba walks to see the process, understand the work and ask questions demonstrates a commitment to continuous improvement.

This talk will discuss how to conduct a successful Gemba walk that allows teams to objectively see what’s going on in order to make considered changes.

This talk is all about Jacinta’s agility journey and how it’s impacted every aspect of her life. Jacinta will explore the traits, characteristics and values that make up an agility mindset.

There’s been set backs, inspirations and life milestones that have triggered Jacinta to grow her agility mindset. By reflecting on this growth and being prepared to share her journey with the teams she coaches allows her to build trusted relationships and demonstrates her passion for agility. She hopes you will be inspired to grow yours or support others to grow their agility mindset and consider how it can impact your life.